The Shark IQ 2-in-1 ROBOT RV2410W0US is a smart, self-emptying robot vacuum and mop. It features Wi-Fi connectivity for app control, voice command compatibility (Alexa/Google Assistant), a self-cleaning brushroll, Matrix™ Grid Navigation, a HEPA filter, and a self-empty base that holds up to 30 days of dirt. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.
Key components: Robot Vacuum, Self-Empty Base, Charging Dock, Side Brushes, HEPA Filter, Cleaning Tool, Power Adapter.
| Feature | Description |
|---|---|
| Self-Empty Base | Automatically empties robot's dustbin; holds 30 days of dirt |
| Matrix™ Grid Navigation | Systematic cleaning with row-by-row coverage |
| Wi-Fi Connectivity | Control via SharkClean app and voice assistants |
| 2-in-1 Vacuum & Mop | Vacuums hard floors and carpets; includes mopping pad for hard floors |
| Self-Cleaning Brushroll | Anti-hair-wrap technology prevents tangles |
| HEPA Filter | Captures 99.97% of dust and allergens |
| IQ Navigation | Smart sensor suite for obstacle avoidance and room mapping |
| Recharge & Resume | Returns to dock to recharge, then resumes cleaning |
| Voice Control | Works with Amazon Alexa and Google Assistant |
| Boundary Strips | Included to set no-go zones |
Unpack and inspect all contents. Place base on a level surface against a wall.
WARNING! Keep base and robot away from stairs and heat sources. Ensure charging area is dry.
Fully charge the robot before first use (approx. 6 hours).
CAUTION! Do not pick up or move the robot during initial mapping.
Access controls via physical buttons, SharkClean app, or voice commands.
Robot Buttons: CLEAN (power/start), DOCK (return to base), SPOT (clean a concentrated area).
App Settings: Cleaning modes (Eco, Normal, Max), Scheduling, Room Select, History, Notifications. Voice: Use "Alexa, ask Shark to start cleaning" or "Hey Google, tell Shark to dock."
Requires 2.4 GHz Wi-Fi network and smartphone.
Tip: Keep robot close to your router during setup. Ensure your phone is connected to the 2.4 GHz band.
Supports whole-home, room-specific, and spot cleaning.
WARNING! Do not use mopping function on carpets. Remove mopping pad before vacuuming carpets.
Regular maintenance ensures optimal performance.
| Task | Frequency | Instructions |
|---|---|---|
| Empty Base Canister | Every 30 days | Lift lid, remove bag, replace with new bag. |
| Clean Robot Dustbin | After each run | Press release button, empty debris, rinse if needed. |
| Clean Filter | Every month | Tap gently, rinse under water, air dry 24 hrs. |
| Clean Side Brushes | Monthly | Remove, clear hair/debris, reattach. |
| Clean Sensors & Charging Contacts | Weekly | Wipe with dry cloth. |
| Check Self-Cleaning Brushroll | Weekly | Remove and clear any debris. |
CAUTION! Unplug base before maintenance. Do not use wet cloth on electrical contacts.
FCC Part 15: Class B digital device; complies with interference limits for residential use. ICES-003: Compliant. This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com/support or contact 1-888-228-5531.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Robot won't start | Low battery/not docked | Place on dock to charge; ensure power to base. |
| Not connecting to Wi-Fi | Wrong band/distance | Use 2.4 GHz network; move robot closer to router. |
| Poor navigation | Dirty sensors/bright light | Clean sensors; avoid direct sunlight on sensors. |
| Self-empty base not working | Full bag/clog | Replace bag; check hose for clogs. |
| Brushroll not spinning | Tangled debris | Power off, remove and clean brushroll. |
| Error beeps/flashing light | Wheel stuck/filter issue | Check for obstructions; ensure filter is dry and installed. |
Reset: Hold DOCK and CLEAN buttons for 10 seconds to reset Wi-Fi.
Service: 1-888-228-5531; sharkclean.com/support