Shark IQ 2-in-1 ROBOT RV2410W0US Vacuum Cleaner Manual

The Shark IQ 2-in-1 ROBOT RV2410W0US is a smart, self-emptying robot vacuum and mop. It features Wi-Fi connectivity for app control, voice command compatibility (Alexa/Google Assistant), a self-cleaning brushroll, Matrix™ Grid Navigation, a HEPA filter, and a self-empty base that holds up to 30 days of dirt. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Connecting to Wi-Fi & App 7. Cleaning Modes & Scheduling 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Robot Vacuum, Self-Empty Base, Charging Dock, Side Brushes, HEPA Filter, Cleaning Tool, Power Adapter.

FeatureDescription
Self-Empty BaseAutomatically empties robot's dustbin; holds 30 days of dirt
Matrix™ Grid NavigationSystematic cleaning with row-by-row coverage
Wi-Fi ConnectivityControl via SharkClean app and voice assistants
2-in-1 Vacuum & MopVacuums hard floors and carpets; includes mopping pad for hard floors
Self-Cleaning BrushrollAnti-hair-wrap technology prevents tangles
HEPA FilterCaptures 99.97% of dust and allergens
IQ NavigationSmart sensor suite for obstacle avoidance and room mapping
Recharge & ResumeReturns to dock to recharge, then resumes cleaning
Voice ControlWorks with Amazon Alexa and Google Assistant
Boundary StripsIncluded to set no-go zones

Installation & Setup

Unpack and inspect all contents. Place base on a level surface against a wall.

  1. Install Side Brushes: Snap onto the bottom of the robot.
  2. Charge the Robot: Place robot on the charging contacts in the base. Ensure power is connected to the base.
  3. Prepare the Area: Clear floor of small objects, cords, and loose rugs.
  4. Install the App: Download "SharkClean" from the App Store or Google Play.

WARNING! Keep base and robot away from stairs and heat sources. Ensure charging area is dry.

First-Time Use

Fully charge the robot before first use (approx. 6 hours).

  1. Power On: Press the CLEAN button on the robot or in the app.
  2. Initial Mapping Run: Allow the robot to complete a full cleaning cycle to map your home.
  3. Set Up No-Go Zones: Use boundary strips or draw zones in the app.
  4. Schedule Cleaning: In the app, set daily or weekly cleaning schedules.

CAUTION! Do not pick up or move the robot during initial mapping.

Specifications

Controls and Settings

Access controls via physical buttons, SharkClean app, or voice commands.

Robot Buttons: CLEAN (power/start), DOCK (return to base), SPOT (clean a concentrated area).

App Settings: Cleaning modes (Eco, Normal, Max), Scheduling, Room Select, History, Notifications. Voice: Use "Alexa, ask Shark to start cleaning" or "Hey Google, tell Shark to dock."

Connecting to Wi-Fi & App

Requires 2.4 GHz Wi-Fi network and smartphone.

  1. Enable Bluetooth on your phone and ensure robot is on the dock.
  2. Open SharkClean app and follow in-app setup instructions.
  3. Select your Wi-Fi network and enter password when prompted.
  4. Name your robot (e.g., "Living Room Robot") for voice control.

Tip: Keep robot close to your router during setup. Ensure your phone is connected to the 2.4 GHz band.

Cleaning Modes & Scheduling

Supports whole-home, room-specific, and spot cleaning.

  1. Start Cleaning: Press CLEAN button or use app/voice command.
  2. Select Mode: In app, choose Eco (quiet), Normal (balanced), or Max (deep clean).
  3. Room Select: After mapping, select specific rooms to clean in the app.
  4. Spot Clean: Press SPOT button for a 3-foot diameter concentrated clean.
  5. Schedule: Set daily or weekly schedules in the app.
  6. Mopping: Attach mopping pad and water tank for hard floor cleaning.

WARNING! Do not use mopping function on carpets. Remove mopping pad before vacuuming carpets.

Maintenance & Care

Regular maintenance ensures optimal performance.

TaskFrequencyInstructions
Empty Base CanisterEvery 30 daysLift lid, remove bag, replace with new bag.
Clean Robot DustbinAfter each runPress release button, empty debris, rinse if needed.
Clean FilterEvery monthTap gently, rinse under water, air dry 24 hrs.
Clean Side BrushesMonthlyRemove, clear hair/debris, reattach.
Clean Sensors & Charging ContactsWeeklyWipe with dry cloth.
Check Self-Cleaning BrushrollWeeklyRemove and clear any debris.

CAUTION! Unplug base before maintenance. Do not use wet cloth on electrical contacts.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. ICES-003: Compliant. This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com/support or contact 1-888-228-5531.

Troubleshooting

SymptomPossible CauseCorrective Action
Robot won't startLow battery/not dockedPlace on dock to charge; ensure power to base.
Not connecting to Wi-FiWrong band/distanceUse 2.4 GHz network; move robot closer to router.
Poor navigationDirty sensors/bright lightClean sensors; avoid direct sunlight on sensors.
Self-empty base not workingFull bag/clogReplace bag; check hose for clogs.
Brushroll not spinningTangled debrisPower off, remove and clean brushroll.
Error beeps/flashing lightWheel stuck/filter issueCheck for obstructions; ensure filter is dry and installed.

Reset: Hold DOCK and CLEAN buttons for 10 seconds to reset Wi-Fi.

Service: 1-888-228-5531; sharkclean.com/support

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