Shark IQ 2-in-1 ROBOT 2400WD Series Vacuum Cleaner Manual

The Shark IQ 2-in-1 ROBOT 2400WD Series is an intelligent robotic vacuum cleaner featuring self-emptying technology, Wi-Fi connectivity, home mapping, multi-surface cleaning with a self-cleaning brushroll, and voice control compatibility. It combines powerful suction with smart navigation for automated floor cleaning. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Smart Features & Connectivity 7. Cleaning Modes & Scheduling 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Robot vacuum with self-emptying base, Remote Control, Charging Dock, Side Brushes, HEPA Filter, Self-Cleaning Brushroll.

FeatureDescription
Self-Emptying BaseAutomatically empties robot's dustbin into a sealed bag
IQ NavigationLaser-based mapping for efficient room coverage
Wi-Fi ConnectivityConnects to SharkClean app for remote control
Multi-Surface BrushrollSelf-cleaning brushroll for carpets and hard floors
Voice ControlWorks with Amazon Alexa and Google Assistant
Recharge & ResumeAutomatically returns to dock to recharge and resumes cleaning
Dual Side BrushesReaches corners and edges
HEPA FiltrationCaptures 99.9% of dust and allergens
Spot CleaningIntensive clean of a concentrated area
Boundary StripsVirtual barriers to restrict cleaning zones

Installation & Setup

Unpack and inspect contents. Place on stable, level surface.

  1. Assemble the Self-Emptying Base: Remove packaging, ensure dock is plugged into power outlet.
  2. Prepare the Robot: Install side brushes by pressing onto ports; ensure brushroll is free of debris.
  3. Charge the Robot: Place robot on charging dock; ensure power indicators light up.
  4. Connect to Wi-Fi: Download SharkClean app, follow in-app instructions to connect robot to your home network.

WARNING! Keep dock and robot away from stairs and wet areas. Ensure charging contacts are clean.

First-Time Use

Power on robot; follow app prompts for initial setup.

  1. Create Home Map: Allow robot to perform a full cleaning run to map your home layout.
  2. Name Rooms: Use app to label rooms on the generated map for targeted cleaning.
  3. Set Cleaning Preferences: Adjust suction power and cleaning modes for different surfaces.
  4. Schedule Cleanings: Set daily or weekly cleaning schedules via the app.

CAUTION! Clear floor of small objects, cords, and fragile items before first run.

Specifications

Controls and Settings

Access controls via Physical Buttons, Remote Control, or SharkClean App. Robot Buttons: POWER, CLEAN, DOCK, SPOT.

Remote: POWER, CLEAN, DOCK, SPOT, EDGE, MAX, Schedule, Map Control.

App Settings: Suction Power (Eco, Normal, Max), Cleaning Mode (Auto, Room, Zone), Schedule, Do Not Disturb, Voice Control Setup. Maintenance Alerts: Filter replacement, brushroll cleaning, error notifications.

Smart Features & Connectivity

Wi-Fi Setup: Connect via SharkClean app using 2.4 GHz network. Voice Control: Enable through app with Alexa or Google Assistant.

  1. Open SharkClean app and select "Add Device".
  2. Follow on-screen instructions to connect robot to Wi-Fi.
  3. For voice control, link Shark skill in Alexa app or Google Home app.
  4. Use commands like "Alexa, ask Shark to start cleaning."

Tip: Ensure robot is on dock and powered during initial Wi-Fi setup.

Cleaning Modes & Scheduling

Supports multiple cleaning modes for customized cleaning.

  1. Auto Mode: Robot cleans entire mapped area using optimized path.
  2. Room Cleaning: Select specific rooms via app for targeted cleaning.
  3. Zone Cleaning: Draw a rectangle on map for intensive cleaning of a specific zone.
  4. Edge Mode: Focuses on cleaning along walls and edges.
  5. Schedule: Set daily/weekly cleaning times; robot will automatically start.
  6. Recharge & Resume: If battery runs low, robot returns to dock, recharges, and resumes where it left off.

WARNING! Do not pick up or move robot during a cleaning cycle; it may disrupt mapping.

Maintenance & Care

Regular maintenance ensures optimal performance. Unplug base before cleaning.

  1. Empty Dustbin: Robot empties into base automatically; replace base bag every 30-60 days.
  2. Clean Filter: Remove and tap HEPA filter monthly; rinse every 3 months (air dry completely).
  3. Clear Brushroll: Remove hair and debris from brushroll weekly.
  4. Wipe Sensors: Clean cliff and navigation sensors with dry cloth.
  5. Check Side Brushes: Remove and clean if tangled; replace if worn.

CAUTION! Do not use water on robot or base electronics. Use only approved replacement parts.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. ICES-003: Complies with Canadian standards. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398. Model: RV2400WD.

Troubleshooting

SymptomPossible CauseCorrective Action
Robot not startingLow battery/not dockedPlace on charger; ensure dock is powered; check power outlet.
Wi-Fi connection lostNetwork issuesRestart robot and router; ensure 2.4 GHz network; re-pair in app.
Poor suctionClogged filter/dustbinEmpty dustbin; clean filter; check for blockages in brushroll.
Robot getting stuckObstacles/cluttered floorClear floor of cords, small objects; use boundary strips.
Error beeps/lightsBrushroll/sensor issueClean brushroll and sensors; restart robot; consult manual for error codes.
Not returning to dockDock placement/obstaclesEnsure dock is on level surface, clear of obstacles; clean dock sensors.

Reset: Hold DOCK and SPOT buttons for 10 seconds to reset robot.

Service: 1-800-798-7398; sharkclean.com/support

Shark IQ 2-in-1 ROBOT 2400WD Series Vacuum Cleaner Manual © - All Rights Reserved 2025