Shark ION Vacuum Cleaner Manual

The Shark ION Vacuum Cleaner is a versatile, cordless cleaning system designed for whole-home cleaning. It features a lightweight, stick-style design, powerful suction with multiple power modes, a removable battery, LED headlights, a motorized brushroll for carpets and hard floors, a large dust cup with one-touch emptying, and a range of attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Parts 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes & Techniques 8. Maintenance & Care 9. Battery & Charging 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body, Handle, Removable Battery, Charging Dock, Motorized Floor Nozzle, Crevice Tool, Dusting Brush, Upholstery Tool.

FeatureDescription
Power ButtonTurns vacuum on/off; cycles through power modes
Battery Release ButtonReleases battery for charging or replacement
Dust Cup Release ButtonReleases dust cup for emptying
Floor Nozzle Release LeverDetaches floor nozzle for above-floor cleaning
LED HeadlightsIlluminates dark areas under furniture
Motorized BrushrollActivates for deep carpet cleaning; deactivates for hard floors
Wand Release ButtonAllows wand to be detached for handheld use
Charging ContactsConnects to dock for battery charging
Filter Access DoorOpens to access and clean filters
Attachment HolderStores tools on the charging dock

Assembly & Parts

Unpack and inspect all contents. Assemble on a flat surface.

  1. Insert the Battery: Align battery with slots on vacuum body and push until it clicks.
  2. Attach the Wand: Insert wand into vacuum body until it clicks securely.
  3. Attach the Floor Nozzle: Connect floor nozzle to the wand until it clicks.
  4. Place on Charging Dock: Ensure charging dock is plugged in and place vacuum onto dock.
  5. Attach Tools: Clip desired tools onto the attachment holder on the dock.

WARNING! Ensure vacuum is turned off and not charging during assembly. Keep small parts away from children.

First-Time Setup

Fully charge the battery before first use.

  1. Charge: Place vacuum on dock; LED indicator will show charging status (red=charging, blue=fully charged).
  2. Power On: Press Power button; vacuum will start in standard mode.
  3. Select Mode: Press Power button again to cycle through modes (Eco, Standard, Max).
  4. Test Attachments: Attach crevice tool or dusting brush for above-floor cleaning.
  5. Empty Dust Cup: Press release button and empty into trash after first few uses.

CAUTION! Do not use vacuum on wet surfaces or to pick up liquids, burning materials, or sharp objects.

Specifications

Controls and Settings

Main controls are located on the handle. Power Button: Turns vacuum on/off and cycles power modes (Eco → Standard → Max). Battery Indicator LED: Shows charge status (blue=good, red=low).

Cleaning Modes: Eco (extended run time, lower suction), Standard (balanced cleaning), Max (maximum suction for deep cleaning). Motorized Brushroll: Automatically engages on carpets; can be turned off for hard floors via brushroll switch on nozzle (if equipped).

Using Attachments

Detach wand from floor nozzle to use above-floor tools.

  1. Turn off vacuum.
  2. Press Wand Release button to separate wand from floor nozzle.
  3. Attach desired tool (Crevice, Dusting Brush, Upholstery) to end of wand or directly to handheld vacuum.
  4. Turn vacuum on and clean.

Tip: For tight spaces, use the handheld vacuum without the wand for maximum maneuverability.

Cleaning Modes & Techniques

Optimize cleaning based on surface type.

  1. Carpets: Use Standard or Max mode with motorized brushroll engaged for deep cleaning.
  2. Hard Floors: Use Eco or Standard mode; deactivate brushroll if possible to avoid scattering debris.
  3. Above-Floor: Use appropriate attachment; lower suction (Eco mode) may be better for delicate surfaces.
  4. Under Furniture: LED headlights automatically illuminate dark areas.
  5. Emptying Dust Cup: Hold over trash can, press release button, and tap to clear debris. Replace firmly until click.

WARNING! Always turn off vacuum before changing attachments, emptying dust cup, or performing maintenance.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty Dust Cup: After each use or when full.
  2. Clean Filters: Rinse foam and felt filters under water every month. Air dry completely for 24 hours before reinstalling.
  3. Clear Brushroll: Remove hair and fibers wrapped around brushroll regularly. Use scissors if necessary.
  4. Check for Blockages: Inspect wand, hose, and nozzle if suction decreases.
  5. Wipe Exterior: Use a dry cloth to clean vacuum body.

CAUTION! Do not use vacuum without filters installed. Ensure all parts are completely dry before reassembly.

Battery & Charging

Use only the provided charging dock and battery.

  1. Charging: Place vacuum on dock; ensure contacts align. LED on handle will indicate status.
  2. Storage: For long-term storage, charge battery fully, then store in a cool, dry place.
  3. Battery Life: Battery performance decreases over time. Replace battery if run time is significantly reduced.
  4. Battery Removal: Press Battery Release button and slide battery out.

WARNING! Do not expose battery to fire, extreme heat, or attempt to disassemble. Dispose of battery according to local regulations.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onBattery not charged/deadPlace on charging dock; ensure contacts are clean. Replace battery if old.
Reduced suction or noiseFull dust cup, clog, or dirty filtersEmpty dust cup; check for blockages in nozzle, wand, and hose; clean filters.
Brushroll not spinningObstruction or belt issueTurn off, clear hair/debris from brushroll ends. For belt models, inspect belt.
Battery not chargingDirty contacts, faulty dockClean charging contacts on vacuum and dock with dry cloth. Try different outlet.
Vacuum turns off during useOverheating or battery protectionTurn off and let cool for 45 minutes. Clean filters and check for blockages.

Reset: Remove battery, wait 60 seconds, reinsert battery.

Service: 1-800-798-7398; www.sharkclean.com

Shark ION Vacuum Cleaner Manual © - All Rights Reserved 2025