Shark HV390UK Series Vacuum Cleaner Manual

The Shark HV390UK Series is a powerful upright vacuum cleaner featuring DuoClean technology with a brush roll and soft roller for both carpets and hard floors, Anti-Allergen Complete Seal technology, LED headlights, a large dust cup capacity, multiple cleaning modes, and various attachments for versatile cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: DuoClean floor head, Anti-Allergen Complete Seal filtration, LED headlights, large dust cup, wand release, power switch, brush roll on/off, and multiple attachments.

FeatureDescription
DuoClean TechnologyCombines brush roll and soft roller for carpets and hard floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates dark areas under furniture
Large Dust CupEasy-to-empty, no bags required
Brush Roll On/OffSwitch to turn brush roll on for carpets or off for hard floors
Wand ReleaseQuick-release button for handheld cleaning
Power SwitchTurns vacuum cleaner on/off
Cleaning ModesUpright, handheld, and above-floor cleaning
AttachmentsIncludes crevice tool, dusting brush, and upholstery tool
Cord LengthLong power cord for extended reach

Assembly & Setup

Unpack and inspect contents. Assemble the vacuum cleaner as follows.

  1. Attach the handle: Insert the handle into the main body until it clicks into place.
  2. Attach the floor head: Connect the DuoClean floor head to the vacuum body.
  3. Install attachments: Store attachments on the docking station or clip them to the wand.
  4. Plug into AC power: Ensure the power cord is fully unwound before use.

WARNING! Ensure the vacuum cleaner is unplugged during assembly. Keep fingers away from moving parts.

First-Time Use

Before first use, ensure the vacuum cleaner is fully assembled and plugged in.

  1. Check brush roll: Ensure the brush roll is free of debris and rotates freely.
  2. Empty dust cup: Ensure the dust cup is empty before starting.
  3. Select cleaning mode: Choose upright mode for floors or handheld for above-floor cleaning.
  4. Adjust settings: Use brush roll on/off switch based on floor type.

CAUTION! Do not use on wet surfaces. Keep hair, loose clothing, and fingers away from brush roll.

Specifications

Controls and Settings

Main controls located on the handle and body of the vacuum cleaner.

Handle Controls: Power switch, brush roll on/off, wand release button.

Settings: Brush roll on for carpets; brush roll off for hard floors and delicate rugs. LED headlights automatically turn on when vacuum is powered. Use suction control dial (if available) to adjust suction power. Access attachments via quick-release wand.

Using Attachments

Attachments allow for versatile cleaning of various surfaces.

  1. Turn off and unplug the vacuum before changing attachments.
  2. Remove the wand: Press the wand release button and pull the wand out.
  3. Attach tools: Connect crevice tool, dusting brush, or upholstery tool to the wand or hose.
  4. Select handheld mode: Use the vacuum as a handheld cleaner for above-floor tasks.

Tip: Store attachments on the docking station for easy access.

Cleaning Modes

The vacuum cleaner offers multiple cleaning modes for different needs.

  1. Upright Mode: For cleaning floors; use with DuoClean floor head.
  2. Handheld Mode: For above-floor cleaning; detach the wand and use attachments.
  3. Above-Floor Cleaning: Use hose and attachments for furniture, stairs, and ceilings.
  4. Brush Roll Settings: On for carpets; off for hard floors and delicate rugs.

WARNING! Do not use the vacuum cleaner to pick up liquids, sharp objects, or hot ashes.

Maintenance & Care

Regular maintenance ensures optimal performance and longevity.

  1. Empty dust cup: Empty after each use or when full.
  2. Clean filters: Rinse HEPA filter and pre-motor filter every 3 months (allow to dry completely).
  3. Check brush roll: Regularly remove hair and debris from brush roll.
  4. Inspect hose and attachments: Clear any blockages.

CAUTION! Unplug vacuum before maintenance. Do not use damaged parts.

Regulatory Information

Complies with EU directives for electrical safety and electromagnetic compatibility. Copyright © SharkNinja Operating LLC. For support, visit www.sharkclean.co.uk or contact 0800 862 0453.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup or clogEmpty dust cup; check hose and attachments for blockages.
Brush roll not spinningDebris wrapped around brush rollTurn off and unplug; remove debris from brush roll.
Vacuum won't turn onPower cord not plugged inEnsure vacuum is plugged into a working outlet.
OverheatingBlocked filter or dust cupClean filters; empty dust cup; allow vacuum to cool.
Unusual noiseForeign object in brush roll or hoseTurn off and unplug; inspect brush roll and hose for objects.

Reset: Unplug vacuum for 60 minutes if overheating occurs.

Service: 0800 862 0453; www.sharkclean.co.uk

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