Shark HV380ANZ Series Vacuum Cleaner Manual

The Shark HV380ANZ Series is a high-performance, bagless upright vacuum cleaner with advanced DuoClean technology, Anti-Allergen Complete Seal, LED headlights, and a versatile lift-away pod. It features multiple cleaning modes, a large dust cup capacity, washable filters, and a range of specialized attachments for comprehensive home cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean brushroll, Lift-Away pod, Handle with controls, Dust Cup, Washable Filters, and Accessory Kit.

FeatureDescription
DuoClean TechnologyDual brushrolls for carpets and hard floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates hidden debris under furniture
Lift-Away PodDetachable for portable, above-floor cleaning
Large Dust CupEasy-empty, bagless design
Washable FiltersFoam and felt filters; wash and reuse
Cleaning ModesUpright, Lift-Away, Handheld modes
Accessory KitIncludes crevice tool, dusting brush, pet multi-tool
Power CordLong cord with quick-release storage hooks
Handle ControlsPower switch, brushroll on/off, suction settings

Assembly & Setup

Unpack and inspect all contents. Assemble on a flat, stable surface.

  1. Attach Handle: Insert handle into main body until it clicks securely.
  2. Install Dust Cup: Slide dust cup into place at front of vacuum.
  3. Attach Hose: Connect hose to the pod and main body ports.
  4. Install Filters: Place foam and felt filters into their compartments.
  5. Attach Wand: Insert wand into handle or pod as needed.
  6. Plug into AC power outlet.

WARNING! Ensure all parts are securely connected before use. Do not force connections.

First-Time Use

Before first cleaning, perform a quick setup check.

  1. Check Filters: Ensure both filters are installed correctly and dry.
  2. Empty Dust Cup: Confirm dust cup is empty and locked in place.
  3. Test Power: Plug in, turn on power switch; listen for motor sound.
  4. Select Mode: Start in Upright mode for floor cleaning.
  5. Adjust Suction: Use suction control for carpet or hard floor setting.
  6. Test Attachments: Connect crevice tool to ensure proper suction.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.

Specifications

Controls and Settings

Main controls located on handle and body. Handle: POWER switch, SUCTION control (High/Low/Eco), BRUSHROLL ON/OFF button. Body: LIFT-AWAY release button, DUST CUP release latch, FILTER access door.

Cleaning Modes: Upright mode for floors; press Lift-Away button to detach pod for stairs/furniture; remove wand for handheld spot cleaning. Suction Settings: High for deep carpet, Low for hard floors, Eco for extended runtime. Brushroll Control: Turn off for delicate rugs or hard floors.

Using Attachments

Attach tools to wand or hose end for above-floor cleaning.

  1. Turn off vacuum before changing attachments.
  2. Select tool: Crevice tool for tight spaces; dusting brush for surfaces; pet tool for hair.
  3. Connect: Insert tool into wand or hose end until it clicks.
  4. Select mode: Use Lift-Away or Handheld mode with attachments.
  5. Clean: Move tool slowly over area; empty dust cup if full.

Tip: For high reach, attach wand to hose and use extension tubes.

Cleaning Modes

Three primary modes for versatile cleaning.

  1. Upright Mode: For carpets and large floor areas. Use suction control for surface type.
  2. Lift-Away Mode: Press release button to detach pod; carry for stairs, furniture, curtains.
  3. Handheld Mode: Remove wand; use hose with attachments for spots, cars, upholstery.
  4. Brushroll On/Off: Turn off for hard floors or delicate rugs to prevent scattering debris.
  5. LED Lights: Automatically illuminate in dark areas; no manual control needed.

WARNING! Do not use vacuum to pick up liquids, sharp objects, or hot ashes.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty Dust Cup: Press release latch; empty when full or after each use.
  2. Clean Filters: Remove foam and felt filters monthly; rinse with water, air dry 24 hours.
  3. Check Brushroll: Remove debris (hair, strings) from brushroll regularly.
  4. Inspect Hose/Wand: Clear blockages with long object; ensure connections are tight.
  5. Store Properly: Wrap cord around hooks; store in dry area.

CAUTION! Unplug before maintenance. Ensure filters are completely dry before reinserting.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398. This product is covered by a limited warranty; see manual for terms.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck plug connection; try different outlet; ensure power switch is on.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose/wand for blockages; clean filters.
Brushroll not spinningDebris/switchTurn off, unplug, remove debris from brushroll; ensure brushroll switch is on.
Vacuum overheatsClog/filtersTurn off, unplug, let cool; check for clogs; clean or replace filters.
Dust leakingFilters not sealedEnsure filters are installed correctly and dry; check dust cup seal.

Reset: Turn off, unplug for 30 minutes, then restart.

Service: 1-800-798-7398; sharkclean.com

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