Shark HV380 Series Vacuum Cleaner Manual

The Shark HV380 Series is a powerful upright vacuum cleaner featuring advanced DuoClean technology, Anti-Allergen Complete Seal, LED headlights, swivel steering, and a large-capacity dust cup. It includes multiple cleaning modes for carpets and hard floors, a detachable pod for portable cleaning, and various attachments for above-floor cleaning tasks. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: DuoClean floor nozzle, Anti-Allergen Complete Seal system, LED headlights, swivel steering, large-capacity dust cup, detachable pod, crevice tool, dusting brush, upholstery tool.

FeatureDescription
DuoClean TechnologyCombines bristle brush and soft roller for carpets and hard floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates dark areas under furniture
Swivel SteeringProvides easy maneuverability around obstacles
Large-Capacity Dust CupReduces frequency of emptying
Detachable PodConverts to a portable vacuum for above-floor cleaning
Crevice ToolFor tight spaces and corners
Dusting BrushFor delicate surfaces and dusting
Upholstery ToolFor cleaning furniture and stairs
Power SwitchTurns vacuum on/off

Assembly & Setup

Unpack and inspect all contents. Assemble on a flat surface.

  1. Attach handle: Insert handle into main body until it clicks into place.
  2. Install floor nozzle: Align nozzle with cleaner head and push until secure.
  3. Attach hose: Connect hose to the back of the vacuum body.
  4. Install attachments: Store tools on onboard caddy or connect as needed.
  5. Plug into AC power outlet.

WARNING! Ensure all parts are securely connected before use. Do not force connections.

First-Time Use

Before first use, ensure assembly is complete and area is clear.

  1. Power on: Press the power switch on the handle.
  2. Select cleaning mode: Use brush roll switch for carpets or hard floors.
  3. Adjust suction: Use suction control dial if available.
  4. Begin cleaning: Push vacuum forward and back in slow, overlapping strokes.
  5. Empty dust cup: Press release button and empty when full.

CAUTION! Keep hair, loose clothing, and fingers away from brush roll and openings.

Specifications

Controls and Settings

Main controls located on handle and body.

Handle: Power switch, suction control dial. Body: Brush roll switch (carpet/hard floor), dust cup release button, hose release lever.

Cleaning Modes: Carpet mode (brush roll on), Hard floor mode (brush roll off), Bare floor setting. Suction Control: Adjustable via dial on handle. Accessories: Quick-release for attaching tools.

Using Attachments

For above-floor cleaning, detach pod or use hose.

  1. Turn off vacuum before changing attachments.
  2. Detach pod: Press release button and lift off.
  3. Connect tool: Insert desired attachment into hose end.
  4. Select appropriate suction setting for attachment.
  5. Reattach pod after use by aligning and pressing down.

Tip: Use dusting brush for blinds, upholstery tool for furniture, crevice tool for edges.

Cleaning Modes

Optimize cleaning for different surfaces.

  1. Carpet mode: Brush roll engaged for deep cleaning.
  2. Hard floor mode: Brush roll off to prevent scattering debris.
  3. Bare floor setting: Adjusts suction for delicate surfaces.
  4. Above-floor mode: Use detachable pod with attachments.
  5. Spot cleaning: Use hose with appropriate tool for small areas.

WARNING! Do not use on wet surfaces. Avoid vacuuming large objects that may clog hose.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: When full or after each use.
  2. Clean filters: Rinse pre-motor and post-motor filters monthly (air dry completely).
  3. Clear brush roll: Remove hair and debris regularly.
  4. Check hose for clogs: Disconnect and inspect if suction decreases.
  5. Store properly: Wrap cord around hooks, store in dry area.

CAUTION! Unplug before maintenance. Ensure all parts are completely dry before reassembly.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All rights reserved. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck power cord connection; try different outlet; ensure power switch is on.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, nozzle, and filters for clogs; clean filters.
Brush roll not spinningObstruction/modeClear debris from brush roll; ensure in carpet mode; check for belt damage.
Vacuum overheatingClog/filtersTurn off and unplug; check for blockages; clean filters; allow to cool.
Attachments not workingConnection/suctionEnsure secure connection; check for clogs in attachment; adjust suction setting.

Reset: Unplug for 60 seconds, then restart.

Service: 1-800-798-7398; sharkclean.com

Shark HV380 Series Vacuum Cleaner Manual © - All Rights Reserved 2025