The Shark HV324Q is a versatile upright vacuum cleaner featuring powerful suction, a Lift-Away canister for above-floor cleaning, an Anti-Allergen Complete Seal with HEPA filter, a motorized brushroll for carpets, a crevice tool, dusting brush, upholstery tool, and a pet hair attachment. It includes multiple cleaning modes, a 25-foot power cord, and a 2.0-quart dust cup. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: Upright body, Lift-Away canister, motorized brushroll, HEPA filter, dust cup, hose, wand, and accessory tools.
| Feature | Description |
|---|---|
| Lift-Away Canister | Detachable for portable above-floor cleaning |
| Anti-Allergen Complete Seal | Traps 99.9% of dust and allergens inside the vacuum |
| HEPA Filter | Captures fine particles and allergens |
| Motorized Brushroll | Deep cleans carpets and agitates embedded dirt |
| Brushroll Shutoff | Allows gentle cleaning on hard floors |
| 2.0-Quart Dust Cup | Large capacity, easy-empty design |
| 25-Foot Power Cord | Extended reach for large rooms |
| Attachments | Crevice tool, dusting brush, upholstery tool, pet hair attachment |
| Cleaning Modes | Upright, Lift-Away, Handheld |
| Power Switch | On/Off control with indicator light |
Unpack and inspect all parts. Assemble before first use.
WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.
Plug in the vacuum and select the appropriate cleaning mode.
CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.
Main controls located on the vacuum body. Power Switch: Turns vacuum ON/OFF (LED indicates power). Brushroll Switch: Turns motorized brushroll ON/OFF for hard floors. Height Adjustment: Adjusts floor nozzle height for different carpet piles (if equipped). Hose Release: Button to detach hose and canister for Lift-Away mode. Dust Cup Release: Lever to remove dust cup for emptying.
Settings: Upright mode for carpets and rugs; Lift-Away mode for stairs, furniture, and above-floor cleaning; Handheld mode for quick cleanups with attachments.
Upright Mode: Use for carpets and large floor areas. Lift-Away Mode: Press release button to detach canister; use hose and wand for stairs, curtains, and under furniture. Handheld Mode: Remove wand and attach tools for spot cleaning.
Tip: Use the appropriate attachment for each cleaning task to maximize efficiency.
Regular maintenance ensures optimal performance.
WARNING! Unplug vacuum before performing any maintenance. Do not use water on electrical parts.
Anti-Allergen Complete Seal with HEPA filter traps 99.9% of dust and allergens.
Pre-motor Filter: Wash with cold water every month; air dry completely before reinstalling. HEPA Filter: Replace every 6-12 months or as needed (part number HF-320).
CAUTION! Never operate vacuum without filters installed. Ensure filters are completely dry before reinserting.
Store in a cool, dry place. Wrap cord around cord hooks.
Safety Precautions: Unplug when not in use. Keep away from water and heat sources. Do not use on wet surfaces. Do not vacuum flammable materials or sharp objects.
CAUTION! Always turn off and unplug before changing attachments or performing maintenance.
Shark HV324Q comes with a 5-year limited warranty. Warranty covers defects in materials and workmanship under normal household use. For warranty service, contact Shark Customer Service at 1-800-798-7398 or visit www.sharkclean.com. Keep your receipt as proof of purchase.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Loss of suction | Full dust cup/clogged filter | Empty dust cup; check and clean filters; clear hose or nozzle blockages. |
| Brushroll not spinning | Obstruction/switch off | Turn brushroll ON; remove hair or debris wrapped around brushroll. |
| Vacuum won't turn on | Power cord/outlet | Check power cord connection; try a different outlet; ensure power switch is ON. |
| Overheating | Clogged filter/full dust cup | Turn off and unplug; let cool; empty dust cup and clean filters. |
| Canister not detaching | Release button not fully pressed | Press hose release button firmly while pulling canister away. |
Reset: Turn off and unplug for 30 minutes if overheating occurs.
Service: 1-800-798-7398; www.sharkclean.com