Shark HV320EU Vacuum Cleaner Manual

The Shark HV320EU is a powerful upright vacuum cleaner featuring DuoClean technology, Anti-Hair Wrap brushroll, LED headlights, Lift-Away functionality, and HEPA filtration. Designed for deep cleaning carpets and hard floors, it includes multiple attachments for versatile cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Lift-Away Mode 8. Maintenance & Cleaning 9. Storage & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum unit with DuoClean brushroll, Handle with controls, Dust cup, HEPA filter, Crevice tool, Upholstery tool, Pet multi-tool, and Charging dock.

FeatureDescription
DuoClean TechnologyCombines bristle brush and soft roller for carpets and hard floors
Anti-Hair Wrap BrushrollPrevents hair tangles during cleaning
LED HeadlightsIlluminates dark areas under furniture
Lift-Away ModeDetachable pod for portable above-floor cleaning
HEPA FiltrationCaptures 99.9% of dust and allergens
Power SwitchTurns vacuum on/off
Suction ControlAdjusts suction power for different surfaces
Brushroll On/OffDisengages brushroll for delicate floors
Dust Cup ReleaseButton to empty dust container
Handle ControlsEasy access to power and settings

Assembly & Setup

Unpack and inspect all contents. Assemble following steps.

  1. Attach handle: Insert handle into main body until it clicks securely.
  2. Install dust cup: Slide dust cup into place until it locks.
  3. Insert HEPA filter: Place filter into compartment at back of dust cup.
  4. Attach hose: Connect hose to port on front of vacuum.
  5. Plug into power: Use provided power cord; ensure voltage matches local supply.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers clear of moving parts.

First-Time Use

Before first use, fully charge if cordless model; for corded, plug into outlet.

  1. Select surface setting: Use suction control for carpet (high) or hard floor (low).
  2. Turn on: Press power button on handle.
  3. Adjust height: For carpets, ensure brushroll engages; for hard floors, turn brushroll off if needed.
  4. Begin cleaning: Push vacuum forward and back in overlapping strokes.
  5. Empty dust cup: Press release button when full; dispose of debris.

CAUTION! Do not vacuum large objects, liquids, or hot ashes.

Specifications

Controls and Settings

Handle controls: Power button, Suction control slider, Brushroll on/off button.

Indicator lights: LED headlights (auto-on), Filter check light (if clogged).

Suction settings: MAX for carpets, ECO for hard floors. Brushroll: ON for carpets, OFF for hard floors or delicate rugs. Lift-Away release: Button on side to detach pod. Dust cup release: Button on top to empty.

Using Attachments

Attach tools to hose for above-floor cleaning.

  1. Detach hose: Press release button on vacuum body.
  2. Connect tool: Insert crevice, upholstery, or pet tool into hose end.
  3. Select suction: Use handle control for appropriate power.
  4. Clean: Use tool on stairs, furniture, or tight spaces.
  5. Reattach: Return hose to dock after use.

Tip: For pet hair, use pet multi-tool with brushroll on.

Lift-Away Mode

Detach pod for portable cleaning.

  1. Press Lift-Away button on side of vacuum.
  2. Lift pod away from floor nozzle.
  3. 3. Use as handheld: Clean ceilings, curtains, or car interiors.
  4. Reattach: Align pod with floor nozzle; push until it clicks.

WARNING! Ensure pod is securely attached before returning to upright mode.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

  1. Empty dust cup: After each use; press release button.
  2. Clean filter: Remove HEPA filter monthly; tap out debris or rinse under water (air dry 24 hours).
  3. Check brushroll: Remove hair or debris; press release tabs to access.
  4. Inspect hose: Clear blockages if suction reduces.
  5. Wipe exterior: Use dry cloth; avoid liquids.

CAUTION! Unplug before maintenance. Do not use damaged parts.

Storage & Care

Store in cool, dry place. Wrap cord around hooks.

CAUTION! Do not store with wet filter; avoid extreme temperatures.

Regulatory Information

CE marked; complies with EU directives for safety and EMC. Copyright © SharkNinja Operating LLC. For support, visit www.sharkclean.eu or contact customer service at local number provided in warranty card.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup/clogged filterEmpty dust cup; clean filter; check hose for blockages.
Brushroll not spinningHair wrap/obstructionTurn off and unplug; remove hair from brushroll.
Vacuum won't turn onPower cord/outlet issueCheck power connection; try different outlet; ensure switch is on.
LED lights not workingConnection issueEnsure headlights are clean; contact service if persistent.
Unusual noiseBlockage in hose or nozzleTurn off; inspect hose and brushroll area; remove debris.

Reset: Unplug for 10 minutes; restart.

Service: Contact authorized Shark service center; do not attempt repairs yourself.

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