Shark HV320 Series Vacuum Cleaner Manual

The Shark HV320 Series is a powerful upright vacuum cleaner featuring Lift-Away technology, DuoClean floor nozzle, Anti-Allergen Complete Seal, LED headlights, and advanced swivel steering. It includes multiple cleaning modes, a large dust cup, washable filters, and various attachments for whole-home cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Cleaning Modes & Attachments 7. Maintenance & Cleaning 8. Storage & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away pod, DuoClean floor nozzle, Extension wand, Dust cup with filter system, Various cleaning attachments.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable above-floor cleaning
DuoClean Floor NozzleDual brush rolls for carpets and hard floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates dark areas under furniture
Advanced Swivel SteeringManeuvers easily around obstacles
Multiple Cleaning ModesCarpet, Hard Floor, and Lift-Away modes
Washable FiltersFoam and felt filters for easy maintenance
Large Dust Cup1.5-quart capacity with easy-empty system
Attachments IncludedPet Multi-Tool, Crevice Tool, Dusting Brush
Power Cord25-foot length for extended reach

Assembly & Setup

Unpack all components and inspect for damage.

  1. Attach handle: Insert handle into main body until it clicks into place.
  2. Connect hose: Attach hose to front of vacuum body.
  3. Install floor nozzle: Slide nozzle onto vacuum base until it locks.
  4. Attach wand: Insert extension wand into hose handle.
  5. Plug into standard 120V AC outlet.

WARNING! Ensure all parts are securely connected before use. Keep fingers away from moving parts.

First-Time Use

Before first use, charge if cordless model, or plug in for corded models.

  1. Select cleaning mode: Use mode selector switch (Carpet/Hard Floor/Lift-Away).
  2. Adjust suction: Use suction control slider on handle.
  3. Test attachments: Connect desired tool to wand or hose.
  4. Empty dust cup: Ensure dust cup is empty before first use.
  5. Check filters: Verify filters are properly installed.

CAUTION! Do not use on wet surfaces. Keep vacuum away from water.

Specifications

Controls and Settings

Main controls located on handle and body.

Handle Controls: Power button, Suction control slider, Hose release button.

Body Controls: Mode selector (Carpet/Hard Floor/Lift-Away), Dust cup release, Brush roll on/off switch.

Settings: Carpet mode (activates brush roll), Hard Floor mode (brush roll off), Lift-Away mode (detaches pod for portable cleaning). Suction control: Adjust from minimum to maximum. Brush roll control: Turn on/off for different floor types.

Cleaning Modes & Attachments

Three main cleaning modes with specialized attachments.

  1. Carpet Mode: For medium to high-pile carpets. Brush roll actively agitates fibers.
  2. Hard Floor Mode: For wood, tile, laminate. Brush roll deactivates to prevent scattering debris.
  3. Lift-Away Mode: Detach pod for stairs, furniture, above-floor cleaning.
  4. Attachments: Pet Multi-Tool (hair removal), Crevice Tool (tight spaces), Dusting Brush (surfaces), Upholstery Tool (fabric).

Tip: Use appropriate attachment for each surface type for optimal cleaning.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button, remove and empty when full.
  2. Clean filters: Remove and wash foam/felt filters monthly with cold water.
  3. Check brush roll: Remove debris wrapped around brush roll regularly.
  4. Inspect hose: Clear any blockages in hose or wand.
  5. Check belt: Inspit drive belt every 6 months for wear.

WARNING! Unplug vacuum before maintenance. Allow filters to dry completely before reinstalling.

Storage & Care

Store in cool, dry place away from direct sunlight.

  1. Wrap cord: Use cord wrap hooks on back of vacuum.
  2. Store attachments: Use storage clips on vacuum body.
  3. Clean before storage: Empty dust cup and clean filters.
  4. Store upright: Keep vacuum standing on its base.

CAUTION! Do not store with wet filters. Keep away from heat sources.

Regulatory Information

UL Listed: Certified for safety in North America. ETL Certified: Meets electrical safety standards. Copyright © SharkNinja Operating LLC. For support, visit www.sharkclean.com or contact 1-800-798-7398. This product is covered by a 5-year limited warranty. Register your product online for warranty validation.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup/clogEmpty dust cup; check for clogs in hose, nozzle, or wand.
Brush roll not spinningDebris/blockageClear debris from brush roll; check belt for wear.
Vacuum won't turn onPower connectionCheck power cord connection; test outlet; check circuit breaker.
Unusual noiseForeign objectTurn off immediately; check for objects in brush roll or hose.
OverheatingClogged filtersClean or replace filters; allow vacuum to cool for 30 minutes.
Attachments not workingImproper connectionEnsure attachments are fully clicked into place.

Reset: Unplug for 30 minutes to reset thermal protection.

Service: 1-800-798-7398; www.sharkclean.com

Shark HV320 Series Vacuum Cleaner Manual © - All Rights Reserved 2025