Shark FLEX Duoclean HV394QGR Vacuum Cleaner Manual

The Shark FLEX Duoclean HV394QGR is a versatile corded stick vacuum featuring DuoClean technology for deep carpet cleaning and bare floor pickup, a flexible wand for under-furniture reach, LED headlights, a large-capacity dust cup, and multiple cleaning modes. It includes a motorized pet power brush, crevice tool, dusting brush, and upholstery tool. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Attachments & Accessories 7. Cleaning Modes & Techniques 8. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean floor head, Flexible wand, Motorized pet power brush, Large-capacity dust cup, LED headlights, On-board tool storage.

Feature	Description
DuoClean Technology	Dual-brushroll system for carpets and hard floors
FLEX Wand	Bends to clean under furniture without moving items
LED Headlights	Illuminates dark areas under furniture
Motorized Pet Power Brush	Removes embedded pet hair from carpets & upholstery
Large Dust Cup	Easy-empty, no-touch dirt disposal
Cleaning Modes	Hard Floor, Carpet, and Area Rug settings
POWER Button	Turns vacuum on/off
Mode Selector	Switches between floor types
Wand Release	Detaches wand for above-floor cleaning
Brushroll Control	Engages/disengages motorized brushroll

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

Attach wand: Insert wand into vacuum body until it clicks.
Attach floor head: Connect DuoClean head to wand until secure.
Install accessories: Store tools on onboard caddy.
Plug into standard 120V AC outlet.

WARNING! Ensure vacuum is unplugged during assembly. Keep hair, loose clothing, and fingers away from brushroll.

First-Time Use

Plug in vacuum; select appropriate cleaning mode.

Select floor type: Use mode selector for Hard Floor or Carpet.
Begin cleaning: Press POWER button; push vacuum forward and back.
Use FLEX wand: Bend wand to clean under furniture.
Empty dust cup: Press release button when full; empty into trash.

CAUTION! Do not use on wet surfaces. Keep vacuum away from water.

Specifications

Model: HV394QGR (Shark FLEX DuoClean).
Technology: DuoClean dual brushroll system.
Wand: Flexible design for under-furniture cleaning.
Lighting: LED headlights on floor head.
Dust Cup Capacity: 0.9 dry quarts.
Cord Length: 25 feet.
Attachments: Motorized pet brush, crevice tool, dusting brush, upholstery tool.
Power Source: 120V AC, 60Hz.
Weight: 12.5 lbs.

Controls and Settings

Main controls located on vacuum handle and body.

Handle: POWER button, Mode selector (Hard Floor/Carpet), Brushroll on/off.

Body: Wand release button, Dust cup release, Accessory storage.

Settings: Hard Floor mode (brushroll spins slower), Carpet mode (increased suction & brushroll speed), Brushroll off (for delicate rugs or hard floors). LED lights automatically turn on when vacuum is powered.

Attachments & Accessories

Motorized Pet Power Brush: For pet hair on carpets and furniture. Crevice Tool: For tight spaces. Dusting Brush: For delicate surfaces. Upholstery Tool: For sofas and stairs.

Detach wand: Press wand release button.
Attach tool: Insert desired accessory into wand end.
Select mode: Use brushroll on/off as needed.
Clean: Power on vacuum and begin cleaning.

Tip: Store accessories on onboard caddy for easy access.

Cleaning Modes & Techniques

Optimize cleaning for different surfaces.

Hard floors: Select Hard Floor mode; use slow, overlapping passes.
Carpets: Select Carpet mode; use forward/back motions for deep cleaning.
Area rugs: Test for fringes; use Brushroll Off if needed.
Above floor: Detach wand; attach appropriate tool.
Under furniture: Bend FLEX wand; use LED lights to see.
Pet hair: Use motorized pet brush on carpets and upholstery.

WARNING! Do not vacuum large objects, liquids, or hot ashes.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty dust cup: After each use or when full.
Clean filters: Rinse foam and felt filters monthly; air dry 24 hours.
Clear brushroll: Remove hair and debris regularly.
Check for blockages: Inspect hose, wand, and floor head if suction drops.
Store properly: Wrap cord around hooks; store in dry place.

CAUTION! Unplug vacuum before maintenance. Do not use without filters.

Regulatory Information

Troubleshooting

Symptom	Possible Cause	Corrective Action
Vacuum won't turn on	Power cord/outlet	Check plug connection; try different outlet; ensure POWER is pressed.
Loss of suction	Full dust cup/clog	Empty dust cup; check hose, wand, and head for blockages.
Brushroll not spinning	Mode setting/obstruction	Select Carpet mode; turn brushroll on; clear debris from brushroll.
Vacuum is loud	Blockage/filter	Check for clogs; ensure filters are clean and properly installed.
LED lights not working	Connection	Ensure vacuum is powered; lights may require service if vacuum runs but lights don't illuminate.

Reset: Unplug for 60 seconds; plug back in.

Service: 1-800-798-7398; sharkclean.com