The Shark EX250 Series is a powerful upright vacuum cleaner featuring advanced cyclonic technology, a motorized brushroll for deep carpet cleaning, a lift-away pod for portable cleaning above floors, HEPA filtration, multiple attachments for versatile cleaning, and a large-capacity dust cup. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: Upright body with lift-away pod, Motorized brushroll, HEPA filter, Dust cup, Hose, Wand, Cleaning attachments (crevice tool, dusting brush, upholstery tool).
| Feature | Description |
|---|---|
| Cyclonic Technology | Maintains strong suction by separating dirt from air |
| Motorized Brushroll | Deep cleans carpets and agitates embedded dirt |
| Lift-Away Pod | Detachable for portable cleaning above floors |
| HEPA Filtration | Traps 99.9% of dust and allergens |
| Large Dust Cup | Easy-to-empty, no bags required |
| Multiple Attachments | For stairs, furniture, crevices, and more |
| Power Switch | Turns vacuum on/off |
| Brushroll On/Off | Disables brushroll for hard floors |
| Suction Control | Adjusts suction power for different surfaces |
| Cord Wrap | Integrated cord storage |
Unpack and inspect all parts. Assemble before first use.
WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid injury.
Plug into standard electrical outlet; follow operational steps.
CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.
Main controls located on handle and body. Handle: Power switch, Brushroll on/off, Suction control. Body: Dust cup release, Hose release, Cord wrap.
Settings: Brushroll on for carpets; off for hard floors. Suction control: High for deep cleaning, low for delicate rugs. Lift-away mode: Detach pod for above-floor cleaning.
Attachments connect to wand or hose for specialized cleaning.
Tip: Store attachments on provided caddy for easy access.
Two primary modes: Upright and Lift-Away.
WARNING! Do not use vacuum to pick up liquids, sharp objects, or hot ashes.
Regular maintenance ensures optimal performance.
CAUTION! Unplug before maintenance. Do not use damaged filters.
FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Loss of suction | Full dust cup/clog | Empty dust cup; check hose, wand, and attachments for blockages. |
| Brushroll not spinning | Tangled debris/off setting | Clear brushroll of hair and debris; ensure brushroll is set to ON. |
| Vacuum won't turn on | Power source/switch | Check outlet and power cord; ensure power switch is ON. |
| Overheating | Clogged filter/full dust cup | Clean filters; empty dust cup; allow vacuum to cool for 60 minutes. |
| Unusual noise | Foreign object in brushroll or hose | Turn off and unplug; inspect brushroll, hose, and wand for obstructions. |
Reset: Unplug for 60 minutes if overheating occurs.
Service: 1-800-798-7398; sharkclean.com