Shark EURO-PRO EP604C Vacuum Cleaner Manual

The Shark EURO-PRO EP604C is a powerful upright vacuum cleaner designed for deep carpet and hard floor cleaning. It features a 12-amp motor, multi-cyclonic technology, HEPA filtration, multiple height adjustments, a motorized brushroll, onboard tools, and a large-capacity dust cup. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Safety Information 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Upright body with motorized brushroll, Handle with controls, Dust cup with HEPA filter, Hose and wand, Onboard tool caddy, Power cord with wrap.

FeatureDescription
12-Amp MotorProvides powerful suction for deep cleaning
Multi-Cyclonic TechnologyMaintains strong suction by separating dirt from air
HEPA Filtration SystemCaptures 99.9% of dust and allergens
Motorized BrushrollAgitates carpets to remove embedded dirt and pet hair
5 Height AdjustmentsAdapts to carpets, rugs, and hard floors
Large Capacity Dust CupEasy-to-empty, no bags required
Onboard ToolsIncludes crevice tool, dusting brush, and upholstery tool
Power SwitchTurns vacuum on/off
Brushroll On/OffDisengages brushroll for hard floors
Handle ReleaseConverts to canister mode for above-floor cleaning

Assembly & Setup

Unpack and inspect all parts. Assemble before first use.

  1. Attach handle: Insert handle into body until it clicks securely.
  2. Install wand and hose: Connect hose to rear port; snap wand into place.
  3. Attach tools: Store crevice tool, dusting brush, and upholstery tool in onboard caddy.
  4. Check filters: Ensure HEPA filter and pre-motor filter are properly seated.
  5. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching.

First-Time Use

Before cleaning, perform a quick setup.

  1. Adjust cleaning height: Set dial to match floor type (low-pile carpet, high-pile, hard floor).
  2. Select brushroll mode: Use BRUSHROLL ON/OFF switch for carpets (ON) or hard floors (OFF).
  3. Empty dust cup: Ensure it is empty before starting.
  4. Power on: Press POWER switch; indicator light will illuminate.
  5. Begin cleaning: Push vacuum forward and back in overlapping strokes.

CAUTION! Keep cord clear of brushroll and moving parts. Do not vacuum large objects.

Specifications

Controls and Settings

Main controls located on handle and body.

Handle: POWER switch, BRUSHROLL ON/OFF, HEIGHT adjustment dial, HANDLE RELEASE button.

Height Settings: 1 (low-pile carpet), 2-3 (medium pile), 4-5 (high-pile/rugs), Hard Floor (brushroll off). Brushroll Control: ON for carpets, OFF for hard floors and area rugs. Handle Release: Press to detach handle and convert to canister mode for above-floor cleaning. Power Indicator: Light shows when vacuum is on.

Using Attachments

For above-floor cleaning: stairs, furniture, ceilings, blinds.

  1. Convert to canister mode: Press HANDLE RELEASE button; lift handle off body.
  2. Attach hose and wand: Connect hose to front port; extend wand as needed.
  3. Select tool: Choose crevice tool, dusting brush, or upholstery tool from caddy.
  4. Clean: Use tool on surfaces; suction is automatically activated.
  5. Return to upright: Reattach handle to body until it clicks.

Tip: Store tools in onboard caddy for easy access.

Cleaning Modes

Adjust settings for different surfaces.

  1. Carpet Cleaning: Set height dial to match pile; ensure brushroll is ON.
  2. Hard Floor Cleaning: Set height to hard floor setting; turn brushroll OFF.
  3. Area Rugs: Use hard floor setting (brushroll OFF) to prevent fringe damage.
  4. Above-Floor Cleaning: Use canister mode with attachments.
  5. Pet Hair: Use brushroll ON for carpets; upholstery tool for furniture.

WARNING! Do not vacuum wet surfaces, liquids, or sharp objects.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty Dust Cup: Press release button; remove and empty into trash. Clean Filters: Wash pre-motor foam filter monthly (air dry); replace HEPA filter every 12 months. Check Brushroll: Remove debris (hair, strings) regularly; ensure it spins freely. Inspect Hose and Wand: Clear any blockages. Cord Care: Wrap cord around rear hooks; avoid kinks.

CAUTION! Unplug vacuum before maintenance. Do not use damaged filters.

Safety Information

Read all instructions before use.

Regulatory Information

This appliance complies with FCC Part 15 Subpart B. Operation is subject to interference limits for residential environments. Copyright © SharkNinja Operating LLC. EURO-PRO and Shark are registered trademarks. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup, clogged filter or hoseEmpty dust cup; clean filters; check hose and wand for blockages.
Brushroll not spinningDebris wrapped around brushrollUnplug vacuum; remove debris from brushroll ends.
Vacuum won't turn onPower cord not plugged in, tripped outletCheck power connection; try different outlet; check circuit breaker.
Unusual noiseForeign object in brushroll or hoseUnplug; inspect brushroll and hose; remove obstruction.
Dust escapingFilter not installed properly, damaged sealEnsure filters are correctly seated; replace if damaged.

Reset: Unplug for 10 minutes; plug back in.

Service: 1-800-798-7398; www.sharkclean.com

Shark EURO-PRO EP604C Vacuum Cleaner Manual © - All Rights Reserved 2025