Shark EP724 Vacuum Cleaner Manual

The Shark EP724 is a powerful upright vacuum cleaner featuring advanced DuoClean technology, Anti-Allergen Complete Seal, LED headlights, a large-capacity dust cup, and multiple cleaning modes for carpets and hard floors. It includes a detachable pod for above-floor cleaning, a variety of attachments, and a 5-year limited warranty. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean brushroll, Detachable pod, Dust cup with filter, Handle with controls, Power cord, and accessory attachments.

FeatureDescription
DuoClean TechnologyDual brushrolls for carpets and hard floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates dark areas under furniture
Large Capacity Dust CupEasy-empty, no-touch dust cup
Detachable PodConverts to a portable vacuum for above-floor cleaning
Cleaning ModesHard Floor, Carpet, and Max modes
Attachments IncludedCrevice tool, dusting brush, upholstery tool
Power Cord25-foot retractable cord
Washable FiltersFoam and felt filters for easy maintenance
Handle ControlsPower switch and mode selector on handle

Assembly & Setup

Unpack and inspect all contents. Assemble on a flat surface.

  1. Attach the handle: Align handle with main body and push until it clicks into place.
  2. Install the dust cup: Insert dust cup into the back of the vacuum until it locks.
  3. Attach hose and wand: Connect hose to the front port; attach wand to hose.
  4. Attach cleaning tool: Choose desired attachment and click onto wand end.
  5. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Before first use, ensure all filters are installed correctly.

  1. Check filters: Ensure foam and felt filters are in place inside dust cup.
  2. Select floor type: Use mode selector on handle for Hard Floor or Carpet.
  3. Power on: Press power button on handle; LED lights will illuminate.
  4. Adjust suction: Use Max mode for deep cleaning if needed.
  5. Empty dust cup: Press release button to remove and empty after use.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and loose clothing away from brushroll.

Specifications

Controls and Settings

Handle controls: Power button, Mode selector (Hard Floor/Carpet/Max).

Indicator Lights: LED headlights on brushroll; filter check light (if equipped).

Mode Settings: Hard Floor – gentle suction for hard surfaces; Carpet – enhanced agitation for carpets; Max – maximum suction for deep cleaning. Dust Cup Release: Button on back of vacuum. Brushroll Control: On/off switch for brushroll (if applicable).

Using Attachments

For above-floor cleaning, detach pod and use with hose and wand.

  1. Detach pod: Press release button on back of vacuum and lift pod away.
  2. Attach hose: Connect hose to pod inlet.
  3. Select attachment: Click crevice tool, dusting brush, or upholstery tool onto wand.
  4. Clean: Use attachment on furniture, stairs, ceilings, or tight spaces.

Tip: Ensure pod is securely attached to hose to prevent air leaks.

Cleaning Modes

Optimize cleaning based on floor type and debris.

  1. Hard Floor Mode: Use for tile, wood, laminate; reduces scatter.
  2. Carpet Mode: Activates brushroll for carpet fibers; adjusts suction automatically.
  3. Max Mode: Boosts suction for embedded dirt; use sparingly to conserve battery (if cordless).
  4. Brushroll On/Off: Switch off for delicate rugs or hard floors to prevent damage.

WARNING! Do not run vacuum over power cord or loose objects. Keep brushroll free of hair and string.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: After each use or when full; press release button.
  2. Clean filters: Rinse foam and felt filters monthly; air dry completely before reinserting.
  3. Clear brushroll: Remove hair and debris from brushroll regularly.
  4. Check for blockages: Inspect hose, wand, and inlet if suction decreases.
  5. Store properly: Wrap cord around cord hooks; store in dry area.

CAUTION! Unplug before maintenance. Do not use damaged filters or parts.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All rights reserved. For support, visit www.sharkclean.com or contact 1-800-798-7398. This product is covered by a 5-year limited warranty. Refer to warranty card for details.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck power cord connection; try different outlet; ensure power switch is on.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, wand, and inlet for blockages; clean filters.
Brushroll not spinningDebris/hair wrapUnplug and clear brushroll of hair and debris; check for obstructions.
Vacuum overheatingClog/filterTurn off and unplug; check for blockages; clean filters; let cool for 60 minutes.
Unusual noiseForeign objectUnplug and inspect brushroll, hose, and inlet for objects; remove if found.

Reset: Unplug for 60 minutes if overheating occurs.

Service: 1-800-798-7398; www.sharkclean.com

Shark EP724 Vacuum Cleaner Manual © - All Rights Reserved 2025