Shark EP621 Vacuum Cleaner Manual

The Shark EP621 is a powerful upright vacuum cleaner designed for deep carpet and hard floor cleaning. It features advanced swivel steering, a HEPA filtration system, multiple cleaning modes, LED headlights, and a large dust cup capacity. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly Instructions 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Cleaning Modes 7. Maintenance & Care 8. Accessories 9. Safety Information 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Motorized brush roll, Swivel steering, HEPA filter, LED headlights, Dust cup with one-touch release, Carpet/floor selector, Cord wrap hooks.

FeatureDescription
Motorized brush rollDeep cleans carpets and agitates embedded dirt
Swivel steeringManeuvers easily around furniture and obstacles
HEPA filtrationCaptures 99.9% of dust and allergens
LED headlightsIlluminates dark areas under furniture
Dust cup capacity1.5L large capacity with easy-empty system
Carpet/floor selectorAutomatically adjusts suction for different surfaces
Cord wrap hooksIntegrated cord storage for easy winding
Wand releaseQuick-release handle for above-floor cleaning
Brush roll shut-offProtects hard floors from scratches
Accessory storageOn-board storage for cleaning tools

Assembly Instructions

Unpack and inspect all components. Assemble on a flat surface.

  1. Attach handle: Insert handle into vacuum body until it clicks into place.
  2. Install wand: Insert wand into handle socket and secure with locking mechanism.
  3. Attach hose: Connect hose to vacuum body and wand attachment points.
  4. Install accessories: Clip crevice tool and dusting brush to onboard storage.
  5. Plug into power outlet.

WARNING! Ensure all connections are secure before operation. Do not force components together.

First-Time Setup

Prepare vacuum for initial use.

  1. Check filters: Ensure HEPA filter and pre-motor filter are properly installed.
  2. Adjust height: Set carpet/floor selector to appropriate setting for your flooring.
  3. Test functions: Turn on vacuum and test suction, brush roll, and steering.
  4. Empty dust cup: Ensure dust cup is empty before first use.
  5. Charge battery (if applicable): For cordless models, charge fully before use.

CAUTION! Keep hair, loose clothing, and fingers away from brush roll during operation.

Specifications

Controls and Settings

Main controls located on handle and body. Handle: POWER button, Carpet/floor selector, Brush roll on/off. Body: Dust cup release, Cord release, Accessory buttons.

Indicator Lights: Power on/off, Brush roll status, Filter replacement alert, Battery charge level (cordless).

Settings: Suction power control (MAX/NORMAL/ECO), Brush roll speed (HIGH/MEDIUM/LOW), LED light on/off. Maintenance: Filter reset button, Brush roll clean button.

Cleaning Modes

Multiple modes for different cleaning needs.

  1. Deep Clean Mode: Maximum suction for carpets and rugs.
  2. Hard Floor Mode: Brush roll automatically shuts off to protect floors.
  3. Eco Mode: Reduced power for extended runtime (cordless).
  4. Spot Clean Mode: Concentrated suction for small areas.
  5. Above Floor Cleaning: Use wand and attachments for furniture, curtains, ceilings.

Tip: Adjust height setting based on carpet pile for optimal cleaning.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button and empty after each use.
  2. Clean filters: Rinse HEPA filter every 3 months (air dry completely).
  3. Clear brush roll: Remove hair and debris weekly.
  4. Check for blockages: Inspect hose, wand, and nozzle monthly.
  5. Clean sensors: Wipe brush roll sensors with dry cloth.
  6. Store properly: Wind cord, empty dust cup, and store upright.

WARNING! Unplug vacuum before performing any maintenance. Do not use water on electrical components.

Accessories

Included accessories for versatile cleaning.

AccessoryUse
Crevice ToolCleans tight spaces, corners, between cushions
Dusting BrushGentle cleaning of delicate surfaces, blinds, lampshades
Upholstery ToolCleans furniture, stairs, car interiors
Pet Power BrushRemoves pet hair from carpets and furniture
Extension WandReaches high areas, ceilings, top of cabinets

Safety Information

Important safety precautions for proper use.

CAUTION! Risk of electric shock. Do not immerse in water or other liquids.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © 2023 SharkNinja Operating LLC. All rights reserved. Shark and EP621 are trademarks of SharkNinja Operating LLC. For support, visit www.sharkclean.com or contact 1-800-798-7398. UL Listed: Meets UL safety standards. Energy Star compliant where applicable.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup or clogEmpty dust cup; check hose and nozzle for blockages.
Brush roll not spinningHair/debris wrap or belt issueClean brush roll; check and replace belt if worn.
Vacuum won't turn onPower connection or switchCheck plug and outlet; ensure power switch is on.
OverheatingClogged filter or full dust cupClean filters; empty dust cup; allow to cool for 60 minutes.
Unusual noiseForeign object in brush roll or motorTurn off immediately; inspect and remove obstruction.
LED lights not workingConnection or bulb issueCheck connections; contact customer service for replacement.
Poor carpet cleaningWrong height settingAdjust carpet/floor selector to proper height.

Reset: Unplug for 60 seconds to reset electronic controls.

Service: 1-800-798-7398; www.sharkclean.com

Shark EP621 Vacuum Cleaner Manual © - All Rights Reserved 2025