Shark duoclean Shark.ION FLEX 2X Vacuum Cleaner Manual

The Shark duoclean Shark.ION FLEX 2X is a cordless, lightweight stick vacuum featuring DuoClean technology with a soft roller for fine dust and a bristle brush for larger debris, powered by a rechargeable lithium-ion battery. It includes a detachable handheld pod, LED headlights, a multi-flex wand for under-furniture cleaning, a large-capacity dust cup, and various attachments for versatile cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Components 6. Using Attachments 7. Cleaning Modes 8. Battery & Charging 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean floor head, Handheld pod, Multi-Flex wand, Charging dock, Wall mount, Crevice tool, Dusting brush, Upholstery tool.

FeatureDescription
DuoClean TechnologyDual-brushroll system for all floor types
Shark.ION BatteryRechargeable lithium-ion, up to 40 minutes runtime
Multi-Flex WandBends to clean under furniture without moving items
LED HeadlightsIlluminate hidden dust and debris
Detachable Handheld PodConverts to a portable vacuum for above-floor cleaning
Large Dust CupEasy-empty, no-touch dirt disposal
POWER ButtonTurns vacuum on/off; cycles through power modes
Battery IndicatorLED lights show remaining charge
Charging DockFor convenient storage and charging
Attachment HolderStores tools on the charging dock

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

  1. Attach the wand: Insert the Multi-Flex wand into the main vacuum body until it clicks.
  2. Attach the floor head: Connect the DuoClean floor head to the wand until it locks.
  3. Install the charging dock: Mount on wall using provided screws or place on stable surface.
  4. Place vacuum on dock: Align contacts; ensure it's securely seated for charging.
  5. Attach accessories: Clip crevice tool, dusting brush, and upholstery tool to dock holder.

WARNING! Ensure vacuum is powered off during assembly. Keep hands clear of brushroll area.

First-Time Use

Fully charge battery before initial use.

  1. Charging: Place vacuum on dock; LED indicator will glow red, turning blue when fully charged (approx. 3.5 hours).
  2. Power on: Press POWER button on handle; select desired suction mode (Eco, Normal, Max).
  3. Begin cleaning: Push vacuum forward on floors; the DuoClean head adjusts automatically.
  4. Use attachments: Detach handheld pod by pressing release button; attach desired tool.
  5. Empty dust cup: Press release button over trash can; bottom opens for no-touch disposal.

CAUTION! Do not use on wet surfaces or to pick up liquids. Avoid hair clogs on brushroll.

Specifications

Controls and Components

Main Handle: POWER button, Battery indicator LEDs, Handheld pod release button. Floor Head: DuoClean brushrolls, LED headlights, Swivel steering.

Indicators: Battery LED (blue=full, red=charging/low), Brushroll clog alert. Power Modes: Eco (extended runtime), Normal (balanced cleaning), Max (maximum suction for deep cleaning).

Maintenance: Brushroll access door, Dust cup release button, Filter access cover.

Using Attachments

For above-floor cleaning: Detach handheld pod and connect tools.

  1. Detach pod: Press release button on handle; lift pod away from wand.
  2. Connect tool: Press tool onto pod nozzle until it clicks.
  3. Clean: Use crevice tool for tight spaces; dusting brush for surfaces; upholstery tool for furniture.
  4. Reattach: Align pod with wand and push until it clicks back into place.

Tip: Store attachments on dock holder for easy access.

Cleaning Modes

Three suction modes for different needs.

  1. Eco Mode: For extended runtime on light cleaning; press POWER once after turning on.
  2. Normal Mode: For everyday cleaning; default setting when powered on.
  3. Max Mode: For deep cleaning carpets or high-traffic areas; press POWER twice after turning on.
  4. Multi-Flex Mode: Bend wand to clean under furniture; press wand release button and adjust angle.
  5. Handheld Mode: Use pod alone for stairs, cars, or above-floor areas.

WARNING! Do not run in Max mode continuously for extended periods to prevent battery overheating.

Battery & Charging

Use only Shark.ION battery and charger provided.

Charging: Place on dock; ensure contacts are clean. LED glows red while charging, blue when full. Storage: Store vacuum on dock to maintain charge. For long storage, charge fully every 3 months. Battery Life: Up to 5 years with proper care; replace if runtime significantly decreases.

CAUTION! Do not expose battery to extreme temperatures or fire. Use only approved charger.

Care & Maintenance

Regular maintenance ensures optimal performance.

  1. Empty dust cup after each use.
  2. Clean filters: Rinse foam and felt filters monthly; air dry completely for 24 hours before reinstalling.
  3. Clear brushroll: Remove hair and debris weekly; open access door to cut and remove tangles.
  4. Check for blockages: Inspect wand, hose, and nozzles if suction decreases.
  5. Clean sensors and contacts: Wipe charging contacts and brushroll sensors with dry cloth.

CAUTION! Unplug charger and ensure vacuum is off before maintenance. Do not use wet filters.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. Shark, DuoClean, Shark.ION are trademarks of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398. Battery must be recycled or disposed of separately from household waste.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onBattery depleted/not connectedCharge on dock for 3.5 hours; ensure contacts are clean.
Reduced suctionFull dust cup/clogged filterEmpty dust cup; clean filters; check for blockages in wand and nozzle.
Brushroll not spinningTangled debris/clogTurn off and unplug; clear brushroll of hair and debris.
Battery not chargingDirty contacts/faulty dockClean charging contacts on vacuum and dock; ensure dock is plugged in.
Handheld pod not detachingRelease button stuckPress firmly; ensure vacuum is off; check for obstructions.

Reset: Remove battery for 10 seconds; reinstall and charge fully.

Service: 1-800-798-7398; sharkclean.com

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