Shark duoclean ROCKET HV382ANZ Series Vacuum Cleaner Manual

The Shark duoclean ROCKET HV382ANZ Series is a versatile corded stick vacuum featuring DuoClean technology for floor-to-floor cleaning, Anti-Allergen Complete Seal Technology, LED headlights, a detachable pod for portable cleaning, multiple cleaning modes, and a variety of attachments. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Modes 6. Using Attachments 7. Cleaning & Maintenance 8. Emptying the Dust Cup 9. Care & Storage 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean floor head, detachable pod, wand, power cord, and accessory storage caddy.

FeatureDescription
DuoClean TechnologyDual-brushroll system for carpets and hard floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates hidden debris under furniture
Detachable PodConverts to a portable hand vacuum
Power CordLong cord for extended reach
Cleaning ModesHard Floor, Carpet, and Area Rug settings
AttachmentsIncludes crevice tool, dusting brush, and pet multi-tool
Wand ReleaseQuick-release button for easy detachment
Dust Cup EmptyOne-touch bottom-emptying mechanism
Power SwitchOn/Off control on the main body

Assembly & Setup

Unpack all components and inspect for damage.

  1. Attach the wand: Insert the wand into the main vacuum body until it clicks.
  2. Attach the floor head: Connect the DuoClean floor head to the wand.
  3. Install attachments: Store accessories in the provided caddy.
  4. Plug into a standard 120V AC outlet.

WARNING! Ensure the vacuum is unplugged during assembly. Keep fingers clear of moving parts.

First-Time Use

Before first use, ensure all parts are securely connected.

  1. Select cleaning mode: Use the mode switch on the floor head for Hard Floor, Carpet, or Area Rug.
  2. Power on: Press the power switch on the main body.
  3. Begin cleaning: Push the vacuum forward on the floor surface.
  4. Use attachments: Detach the pod or wand to access hard-to-reach areas.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and loose clothing away from brushrolls.

Specifications

Controls and Modes

Main Controls: Power switch on body. Floor Head: Mode selector (Hard Floor/Carpet/Area Rug).

Cleaning Modes: Hard Floor (for tiles, wood), Carpet (for medium-pile carpets), Area Rug (for delicate rugs).

Pod Release: Button on wand to detach pod for handheld use. Dust Cup Release: Lever to remove dust cup for emptying. Brushroll Control: On/Off switch for motorized brushroll (on pod).

Using Attachments

Attachments connect to the wand or detachable pod.

  1. Detach the pod: Press the release button on the wand.
  2. Select attachment: Connect crevice tool, dusting brush, or pet multi-tool to the pod.
  3. Clean: Use for upholstery, stairs, ceilings, and tight spaces.
  4. Reattach: Click the pod back onto the wand to resume floor cleaning.

Tip: Ensure attachments are clicked securely into place before use.

Cleaning & Maintenance

Regular maintenance ensures optimal performance.

  1. Empty dust cup: When full or after each use (see section 9).
  2. Clean filters: Remove and rinse HEPA filter every 3 months (air dry completely).
  3. Clear brushrolls: Remove hair and debris from floor head brushrolls monthly.
  4. Check for blockages: Inspect hose, wand, and air paths if suction decreases.

WARNING! Unplug vacuum before performing any maintenance. Do not use damaged filters.

Emptying the Dust Cup

The dust cup uses a bottom-emptying design.

  1. Unplug the vacuum.
  2. Remove dust cup: Press the release lever and lift off.
  3. Empty: Hold over trash can and press the bottom-empty button.
  4. Reinstall: Place dust cup back onto the vacuum until it clicks.

CAUTION! Empty dust cup outdoors or in a well-ventilated area to minimize dust exposure.

Care & Storage

Store in a cool, dry place. Wrap cord around cord hooks.

CAUTION! Do not store with a wet filter. Keep vacuum away from heat sources and direct sunlight.

Regulatory Information

This appliance complies with FCC Part 15. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck plug connection; try a different outlet; ensure power switch is ON.
Loss of suctionFull dust cup/blockageEmpty dust cup; check hose, wand, and air paths for clogs; clean filters.
Brushroll not spinningMode setting/obstructionEnsure correct floor mode selected; clear hair/debris from brushroll.
Vacuum overheatingBlockage/continuous useUnplug and let cool for 60 minutes; check for blockages in air path.
Unusual noiseForeign object in brushrollUnplug and inspect floor head for lodged objects (coins, paper clips).

Reset: Unplug for 60 minutes to reset thermal cutoff.

Service: 1-800-798-7398; sharkclean.com

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