Shark DuoClean Powered Lift-Away AX950UK Series Vacuum Cleaner Manual

The Shark DuoClean Powered Lift-Away AX950UK Series is a versatile corded vacuum cleaner featuring DuoClean technology with a soft roller for large debris and a bristle brush for deep carpet cleaning, Powered Lift-Away mode for above-floor cleaning, Anti-Hair Wrap technology, LED headlights, HEPA filtration, and multiple attachments. It operates on 220-240V AC, 50Hz. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Modes 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean floor head, Powered Lift-Away pod, wand, hose, and accessory kit including crevice tool, dusting brush, and upholstery tool.

FeatureDescription
DuoClean TechnologyDual-brushroll system for all floor types
Powered Lift-Away ModeDetachable pod for portable above-floor cleaning
Anti-Hair Wrap TechnologyPrevents hair tangles on brushroll
LED HeadlightsIlluminates dark areas under furniture
HEPA FiltrationCaptures 99.9% of dust and allergens
Large Capacity Dust CupEasy-empty, bagless design
Power/ Mode ButtonTurns vacuum on/off and switches modes
Floor Selector SwitchAdjusts for carpets or hard floors
Wand Release PedalQuickly detaches wand for above-floor cleaning
Accessory StorageBuilt-in caddy for tools on back of pod

Assembly & Setup

Unpack all parts and inspect for damage. Assemble on a flat, stable surface.

  1. Attach the wand: Insert wand into vacuum body until it clicks.
  2. Connect the hose: Attach hose to wand and pod connectors.
  3. Install floor head: Slide DuoClean head onto wand until it locks.
  4. Plug into wall outlet: Ensure voltage matches (220-240V).

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers clear of moving parts.

First-Time Use

Before first use, fully charge if cordless model (if applicable). For corded AX950UK, plug in directly.

  1. Select floor setting: Use floor selector switch for carpets or hard floors.
  2. Power on: Press Power button; LED lights will illuminate.
  3. Test suction: On a clear area of floor, ensure strong suction and brushroll rotation.
  4. Empty dust cup: After initial test, empty dust cup to ensure optimal performance.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep cord away from heated surfaces.

Specifications

Controls and Modes

Main controls located on vacuum body. Power/Mode Button: Press to turn on/off; press again in Powered Lift-Away mode to activate pod motor. Floor Selector Switch: Slide for Carpet or Hard Floor setting.

Modes: Floor Cleaning Mode (attached to wand), Powered Lift-Away Mode (detach pod for stairs, furniture).

LED Indicators: Lights show power status and mode. Wand Release Pedal: Press to detach wand for above-floor cleaning. Dust Cup Release: Button to remove dust cup for emptying.

Using Attachments

Accessories store on back of pod. To use:

  1. Detach hose from wand or pod.
  2. Choose attachment: Crevice tool for tight spaces, dusting brush for surfaces, upholstery tool for furniture.
  3. Connect to end of hose or wand.
  4. Select appropriate suction setting.

Tip: For best results, turn off vacuum before changing attachments.

Cleaning Modes

Two primary cleaning modes:

  1. Floor Mode: Vacuum is fully assembled. Use for carpets and hard floors. Adjust floor selector as needed.
  2. Powered Lift-Away Mode: Press wand release pedal to detach pod. Carry pod to clean stairs, curtains, ceilings, or furniture. Pod motor provides powered suction for attachments.

WARNING! Do not use Powered Lift-Away mode to vacuum water or wet debris. Keep pod upright during use.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button; empty when full or after each use.
  2. Clean filters: Remove and tap HEPA filter monthly; wash foam filter every 3 months (air dry completely).
  3. Check brushroll: Regularly remove hair or debris wrapped around brushroll using tool provided.
  4. Inspect hose and attachments: Clear any blockages.

CAUTION! Unplug vacuum before performing any maintenance. Do not use damaged filters.

Regulatory Information

Complies with UK/EU safety and EMC directives. Waste Electrical and Electronic Equipment (WEEE): Do not dispose with household waste; recycle according to local regulations. Copyright © SharkNinja Operating LLC. For support in the UK, visit sharkclean.co.uk or contact 0800 862 0453.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup or clogEmpty dust cup; check hose, wand, and floor head for blockages.
Brushroll not spinningHair/debris wrap or belt issueClean brushroll; ensure floor head is properly attached.
Vacuum won't turn onPower cord or outlet issueCheck plug is securely in outlet; test outlet with another device.
Powered Lift-Away mode not workingPod not detached or connection issueEnsure pod is fully detached; check hose connections.
Unusual noiseForeign object in airwayTurn off and unplug; inspect hose, wand, and floor head for obstructions.

Reset: Unplug for 60 seconds, then plug back in.

Service: 0800 862 0453; sharkclean.co.uk

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