Shark DuoClean NZ860UK Series Vacuum Cleaner Manual

The Shark DuoClean NZ860UK Series is a powerful corded upright vacuum cleaner featuring DuoClean technology with a soft roller for large debris and a bristle brush for deep-down dirt, Anti-Allergen Complete Seal technology, LED headlights, a large-capacity dust cup, multiple cleaning modes (Floor, Carpet, Hard Floor), a detachable pod for above-floor cleaning, a variety of attachments, and a wrap-around cord storage system. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes & Surfaces 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean floorhead, Dust Cup, Handle with controls, Power cord, and Accessory set.

Feature	Description
DuoClean Technology	Dual-brushroll system for all floor types
Anti-Allergen Complete Seal	Traps 99.9% of dust and allergens inside the vacuum
LED Headlights	Illuminates dark areas under furniture
Large Capacity Dust Cup	Easy-empty, bagless design
Cleaning Mode Selector	Switch between Floor, Carpet, and Hard Floor settings
Detachable Pod	Converts to a portable canister for above-floor cleaning
Attachments	Includes crevice tool, dusting brush, upholstery tool, and pet multi-tool
Wrap-Around Cord Storage	Integrated cord wrap on the handle
Power Switch	Turns vacuum on/off
Brushroll Control	Engages/disengages the brushroll for delicate rugs

Assembly & Setup

Unpack and inspect all contents. Assemble on a flat, stable surface.

Attach the handle: Align the handle with the main body and push down until it clicks into place.
Attach the floorhead: Connect the hose end to the floorhead, ensuring it locks securely.
Install attachments: Store attachments on the provided caddy or clip onto the vacuum body.
Unwrap the power cord: Fully unwind the cord from the storage hooks.

WARNING! Ensure the vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Plug the vacuum into a standard electrical outlet; turn on the power switch.

Select cleaning mode: Use the mode selector on the handle to choose Floor, Carpet, or Hard Floor based on your surface.
Adjust suction: Use the brushroll control to engage for carpets or disengage for hard floors and delicate rugs.
Begin cleaning: Push the vacuum forward and back in slow, overlapping strokes.
Empty dust cup: When full, press the release button to detach and empty into a trash bin.

CAUTION! Do not vacuum large, hard objects or liquids. Keep hair and loose clothing away from the brushroll.

Specifications

Model Series: NZ860UK.
Technology: DuoClean with Anti-Allergen Complete Seal.
Power Source: Corded, 220-240V, 50Hz.
Cord Length: 8 meters.
Dust Cup Capacity: 1.2 Litres.
Cleaning Modes: Floor, Carpet, Hard Floor.
Attachments: Crevice Tool, Dusting Brush, Upholstery Tool, Pet Multi-Tool.
Filtration: Washable foam and felt filters, plus HEPA post-motor filter.
Warranty: 5-year limited warranty (subject to registration).

Controls and Settings

Access controls via the handle. Main Controls: Power Switch, Cleaning Mode Selector, Brushroll On/Off Button.

Handle: Power Switch, Mode Selector (Floor/Carpet/Hard Floor), Brushroll Control, Cord Release Button.

Cleaning Modes: FLOOR for general cleaning, CARPET for deep pile, HARD FLOOR for smooth surfaces. Suction Control: Brushroll ON for agitating carpets; OFF for hard floors and delicate rugs. Dust Cup Release: Button on the front of the vacuum body. Cord Storage: Wrap cord around the handle hooks.

Using Attachments

Detach the pod by pressing the release button near the floorhead. Connect desired attachment to the hose end.

Turn off and unplug the vacuum before changing attachments.
Press the pod release button and lift the main body away from the floorhead.
Connect the desired tool (e.g., crevice tool, dusting brush) to the end of the hose.
Plug in the vacuum, turn it on, and begin above-floor cleaning.

Tip: Use the upholstery tool for sofas and chairs; the pet multi-tool for pet hair on stairs and furniture.

Cleaning Modes & Surfaces

Optimise cleaning for different floor types.

Hard Floors (Tile, Wood, Laminate): Select HARD FLOOR mode and disengage brushroll.
Low/Medium Pile Carpets: Select CARPET mode with brushroll engaged.
High Pile Carpets/Rugs: Select FLOOR mode; test on a small area first.
Delicate Rugs: Disengage brushroll to use suction only.
Above-Floor Cleaning: Use detachable pod with appropriate attachment.

WARNING! Do not use on wet surfaces. Avoid vacuuming cords, sharp objects, or fine powders like plaster dust.

Maintenance & Care

Regular maintenance ensures optimal performance and longevity.

Empty dust cup after each use or when full.
Clean filters monthly: Rinse foam and felt filters under cold water; air dry for 24 hours completely before reinstalling.
Check and clear brushroll: Regularly remove wrapped hair or debris from the brushroll.
Inspect hose and attachments for blockages.
Wipe exterior with a dry, soft cloth.

CAUTION! Always unplug the vacuum before maintenance. Do not use the vacuum with wet filters.

Regulatory Information

This appliance complies with relevant UK and EU safety and EMC directives. The symbol of the crossed-out wheeled bin indicates separate collection for electrical waste (WEEE). Do not dispose of with household waste. For product registration, warranty details, and end-of-life recycling information, visit www.sharkclean.co.uk. For support, contact Shark Customer Service at 0800 862 0453.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Loss of suction or poor pickup	Full dust cup, clogged filter or hose	Empty dust cup. Check and clean filters. Inspect hose and floorhead for blockages.
Brushroll not spinning	Brushroll control off, obstruction	Ensure brushroll is engaged. Turn off, unplug, and clear any debris wrapped around the brushroll.
Vacuum shuts off unexpectedly	Overheating, full dust cup	Turn off and unplug. Let cool for 60 minutes. Empty dust cup and clean filters.
Unusual noise or vibration	Foreign object in brushroll or hose	Turn off and unplug. Inspect brushroll chamber, hose, and floorhead for obstructions.
Vacuum difficult to push on carpet	Incorrect mode, brushroll engaged on hard floor	Select CARPET mode. For hard floors, ensure brushroll is disengaged.

Reset: If the motor thermal cut-off activates, turn off, unplug, and allow to cool for 60 minutes before restarting.

Service: 0800 862 0453; www.sharkclean.co.uk