The Shark DuoClean IZ251UK is a powerful corded upright vacuum cleaner featuring DuoClean technology with a soft roller for fine dust and a bristle brush for deep carpet cleaning. It includes Anti-Allergen Complete Seal Technology, LED headlights, a large-capacity dust cup, a multi-flex wand, and various attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: Main vacuum body with DuoClean floorhead, wand, dust cup, hose, and accessory tools.
| Feature | Description |
|---|---|
| DuoClean Technology | Combines soft roller and bristle brush for all-floor cleaning |
| Anti-Allergen Complete Seal | Traps 99.9% of dust and allergens inside the vacuum |
| LED Headlights | Illuminates dark areas under furniture |
| Large Capacity Dust Cup | Easy-to-empty, no bags required |
| Multi-Flex Wand | Bends to clean under furniture without moving it |
| Power Cord | Long cord for extended reach |
| ON/OFF Switch | Controls power to the vacuum |
| Floor Selector | Adjusts suction for carpets or hard floors |
| Wand Release Pedal | Quickly detaches wand for above-floor cleaning |
| Accessory Storage | Integrated caddy for storing tools on the vacuum |
Unpack all parts and inspect for damage.
WARNING! Ensure the vacuum is unplugged during assembly. Keep fingers clear of moving parts.
Before first use, perform a quick test to ensure all parts are connected securely.
CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair, loose clothing, and fingers away from openings.
Main body controls: ON/OFF switch, floor selector, wand release pedal.
Floor Selector: CARPET setting for deep cleaning; HARD FLOOR setting for efficient pickup on tiles and wood.
Wand Release: Press pedal with foot to detach wand for above-floor cleaning.
Suction Control: Automatic adjustment based on floor type selection.
LED Lights: Automatically turn on when vacuum is powered.
For cleaning above floors, furniture, and tight spaces.
Tip: For high dust shelves, use the dusting brush. For sofas, use the upholstery tool.
Regular maintenance ensures optimal performance and longevity.
WARNING! Always unplug the vacuum before performing any maintenance. Do not use the vacuum without filters installed.
Store in a cool, dry place.
CAUTION! Do not store the vacuum with a wet filter. Ensure all parts are dry.
This appliance complies with relevant EU Directives. The crossed-out wheelie bin symbol indicates separate collection is required for electrical waste. For disposal, contact your local waste authority. Copyright © SharkNinja Operating LLC. Shark and DuoClean are registered trademarks. For support in the UK, visit sharkclean.co.uk or contact 0800 862 0453.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Vacuum won't turn on | Power source/switch | Check plug is in outlet; ensure ON/OFF switch is pressed. |
| Loss of suction | Full dust cup/blockage | Empty dust cup; check hose, wand, and floorhead for clogs. |
| Brushroll not spinning | Blockage/belt issue | Clear debris from brushroll ends; inspect and replace belt if worn. |
| Vacuum is noisy | Blockage or loose part | Check for and remove obstructions; ensure all parts are clicked into place. |
| Dust escaping from vacuum | Filter not installed | Ensure HEPA filter is correctly installed and dry. |
Reset: Unplug the vacuum for 60 seconds, then plug back in.
Service: For warranty service, contact Shark Customer Care at 0800 862 0453 or sharkclean.co.uk.