Shark DuoClean IONFlex 2X Vacuum Cleaner Manual

The Shark DuoClean IONFlex 2X is a versatile cordless vacuum cleaner featuring DuoClean technology with a soft roller for fine dust and a bristle brush for deep carpet cleaning, IONFlex swivel steering for maneuverability, LED headlights, a removable battery, and multiple cleaning modes. It includes various attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Parts Identification 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes & Operation 8. Battery & Charging 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean floorhead, removable battery, charging dock, crevice tool, dusting brush, upholstery tool, and storage bag.

FeatureDescription
DuoClean TechnologyCombines soft roller and bristle brush for all floor types
IONFlex Swivel SteeringProvides 180-degree flexibility for easy maneuvering
LED HeadlightsIlluminates hidden dust and debris under furniture
Removable BatteryAllows for extended runtime with spare batteries
Multiple Cleaning ModesEco, Normal, and Max modes for different cleaning needs
Crevice ToolFor tight spaces and corners
Dusting BrushFor delicate surfaces and dusting
Upholstery ToolFor cleaning sofas, chairs, and stairs
Charging DockFor convenient storage and charging
Washable FiltersEasy to clean and maintain

Assembly & Parts Identification

Unpack and inspect all contents. Assemble as follows:

  1. Attach the handle: Insert the handle into the main body until it clicks into place.
  2. Install the floorhead: Connect the DuoClean floorhead to the lower part of the vacuum.
  3. Insert the battery: Slide the battery into the compartment until it locks.
  4. Attach the charging dock: Place the dock on a flat surface and plug it into a power outlet.

WARNING! Ensure the vacuum is turned off and unplugged during assembly. Keep small parts away from children.

First-Time Setup

Before first use, fully charge the battery and perform a test run.

  1. Charge the battery: Place the vacuum on the charging dock or plug the charger directly into the vacuum. The LED indicator will show charging status.
  2. Install filters: Ensure both pre-motor and post-motor filters are correctly installed.
  3. Test the vacuum: Turn on the vacuum and run it on a clean surface to ensure proper operation.
  4. Adjust settings: Familiarize yourself with the power modes and attachments.

CAUTION! Do not use the vacuum without filters installed. Ensure the battery is fully charged before first use.

Specifications

Controls and Settings

Power Button: Turns the vacuum on/off. Mode Button: Cycles through Eco, Normal, and Max modes. Battery Indicator: Shows remaining battery life. Handle Release: Allows the vacuum to bend for under-furniture cleaning.

LED Indicators: Green for full charge, yellow for medium, red for low battery. Floorhead Release: Detaches the floorhead for above-floor cleaning.

Cleaning Modes: Eco for extended runtime on hard floors, Normal for everyday cleaning, Max for deep cleaning carpets. IONFlex: Bend the handle for easy cleaning under furniture.

Using Attachments

Attach tools to the handle or hose for above-floor cleaning.

  1. Turn off the vacuum before changing attachments.
  2. Remove the floorhead by pressing the release button.
  3. Attach the desired tool (crevice, dusting brush, upholstery) to the handle.
  4. Turn on the vacuum and begin cleaning.

Tip: Use the crevice tool for corners and edges, the dusting brush for shelves and blinds, and the upholstery tool for furniture and stairs.

Cleaning Modes & Operation

Select the appropriate mode for your cleaning needs.

  1. Eco Mode: For hard floors and light cleaning; maximizes battery life.
  2. Normal Mode: For everyday cleaning on carpets and hard floors.
  3. Max Mode: For deep cleaning carpets and picking up heavy debris.
  4. Using IONFlex: Bend the handle to clean under furniture without moving it.
  5. LED Headlights: Automatically turn on to reveal hidden dust.

WARNING! Do not use the vacuum to pick up liquids, sharp objects, or hot ashes. Avoid vacuuming large debris that may clog the brush roll.

Battery & Charging

The removable battery allows for extended cleaning sessions.

  1. Charging: Place the vacuum on the charging dock or connect the charger directly. The LED indicator will blink while charging and stay solid when fully charged.
  2. Battery Removal: Press the battery release button and slide the battery out.
  3. Spare Batteries: Use spare batteries for continuous cleaning; charge one while using the other.
  4. Battery Care: Store batteries in a cool, dry place. Avoid complete discharge.

CAUTION! Use only Shark-approved batteries and chargers. Do not expose batteries to extreme temperatures.

Care & Maintenance

Regular maintenance ensures optimal performance.

  1. Empty the dust cup: Press the release button and empty after each use.
  2. Clean the filters: Rinse pre-motor and post-motor filters under water every month. Allow to dry completely before reinstalling.
  3. Check the brush roll: Remove hair and debris from the brush roll regularly.
  4. Inspect attachments: Clean tools as needed.

CAUTION! Unplug the charger and turn off the vacuum before maintenance. Do not use the vacuum with wet filters.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © 2023 SharkNinja Operating LLC. All rights reserved. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onBattery not chargedCharge the battery fully; ensure it is properly inserted.
Reduced suctionFull dust cup or clogEmpty the dust cup; check for clogs in the hose or floorhead.
Brush roll not spinningDebris wrapped around brushTurn off and unplug; remove debris from the brush roll.
Battery not chargingFaulty charger or dockCheck connections; try a different outlet; ensure dock is clean.
Vacuum overheatingClog or full filtersTurn off and allow to cool; clear clogs; clean filters.

Reset: Turn off the vacuum, remove and reinsert the battery, then turn on.

Service: 1-800-798-7398; www.sharkclean.com

Shark DuoClean IONFlex 2X Vacuum Cleaner Manual © - All Rights Reserved 2025