Shark DuoClean HZ500UKT Vacuum Cleaner Manual

The Shark DuoClean HZ500UKT is a powerful corded upright vacuum cleaner featuring DuoClean technology with a soft roller for fine dust and a bristle brush for deep carpet cleaning, Anti-Allergen Complete Seal technology, LED headlights, a large-capacity dust cup, multiple cleaning modes (carpet, hard floor, above-floor), a lift-away pod for portable cleaning, and a range of specialized attachments. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

Features at a Glance

Key components: Main vacuum body with DuoClean floor head, Lift-Away pod, Dust Cup, Hose, Wand, and Attachments (Crevice Tool, Upholstery Tool, Pet Multi-Tool, Dusting Brush).

Assembly & Setup

Unpack all parts from the box and inspect for damage.

1. Attach the Wand: Insert the wand into the vacuum body until it clicks securely.
2. Attach the Hose: Connect the hose to the port on the front of the vacuum body.
3. Attach Floor Head: Slide the DuoClean floor head onto the wand until it clicks.
4. Install Attachments: Store attachments on the onboard caddy or hose clips.
5. Plug into Power: Ensure the power switch is OFF before plugging into a standard 230V AC outlet.

WARNING! Ensure all parts are securely connected before use. Keep fingers away from brushroll during assembly.

First-Time Use

Before first use, ensure the dust cup is empty and filters are installed.

1. Power On: Press the power button on the main body.
2. Select Mode: Use the floor type switch (Carpet/Hard Floor) on the floor head.
3. Begin Cleaning: Push the vacuum forward on the floor. The brushroll will engage automatically on carpet mode.
4. Use Lift-Away: Press the release button to detach the pod for stairs or above-floor cleaning.
5. Empty Dust Cup: Press the dust cup release button and empty contents into a bin when full.

CAUTION! Do not vacuum large, hard, or sharp objects. Do not use on wet surfaces.

Specifications

• Model: Shark DuoClean HZ500UKT.
• Technology: DuoClean, Anti-Allergen Complete Seal.
• Power Source: Corded, 230V AC, 50Hz.
• Cord Length: 8 meters.
• Dust Cup Capacity: 1.2 Litres.
• Filtration: HEPA filter, pre-motor foam filter.
• Cleaning Modes: Carpet, Hard Floor, Lift-Away (Above-Floor).
• Attachments Included: Crevice Tool, Upholstery Tool, Pet Multi-Tool, Dusting Brush.
• Warranty: 5-year limited warranty (subject to registration).

Controls and Settings

Main Body Controls: Power ON/OFF button, Dust Cup Release button, Lift-Away Release button.

Floor Head Controls: Floor Type Selector (Carpet/Hard Floor), Brushroll ON/OFF switch, LED headlights (automatic).

Wand/Hose: Wand release pedal, Hose grip with attachment port. Attachments: Click into the end of the hose or wand. Settings: Adjust suction power via floor selector; brushroll can be turned off for delicate rugs.

Using Cleaning Modes

Carpet Mode: Set selector to CARPET. Brushroll spins for deep cleaning. Hard Floor Mode: Set selector to HARD FLOOR. Soft roller engages for fine dust. Lift-Away Mode: Detach pod for portable cleaning of stairs, furniture, and ceilings.

1. For carpets, use slow, overlapping passes.
2. For hard floors, ensure brushroll is ON unless cleaning delicate area rugs.
3. In Lift-Away mode, use attachments for targeted cleaning.

Tip: Regularly check the brushroll for hair or thread wrap and clean as needed.

Using Attachments

Attachments connect to the hose or wand in Lift-Away mode.

1. Crevice Tool: For tight spaces, corners, and along edges.
2. Upholstery Tool: For sofas, chairs, and car interiors.
3. Pet Multi-Tool: Combines bristles and a crevice tool for pet hair.
4. Dusting Brush: For delicate surfaces, blinds, and shelves.

To use: Detach hose/wand, press attachment onto end until it clicks. Select appropriate suction setting.

Maintenance & Care

Regular maintenance ensures optimal performance.

1. Empty Dust Cup: Empty after each use or when full indicator appears.
2. Clean Filters: Rinse HEPA filter and foam filter with cold water every 3 months. Air dry for 24 hours completely before reinserting.
3. Clear Brushroll: Turn off and unplug vacuum. Use scissors to cut away hair and fibers wrapped around the brushroll.
4. Check for Blockages: Inspect hose, wand, and air pathways if suction reduces.

CAUTION! Always unplug the vacuum before performing any maintenance. Do not use damaged filters.

Regulatory Information

This appliance complies with relevant UK and EU safety and EMC directives. Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. For EU compliance: This product contains a Li-ion battery. For support, visit www.sharkclean.co.uk or contact SharkHelpline at 0800 862 0453.

Troubleshooting

Reset: Unplug for 60 seconds, then plug back in.

Service: 0800 862 0453; www.sharkclean.co.uk