The Shark DuoClean HZ500EUT is a versatile upright vacuum cleaner featuring DuoClean technology with a soft roller for fine dust and a bristle brush for deep carpet cleaning, Anti-Allergen Complete Seal technology with HEPA filter, LED headlights, swivel steering, multiple cleaning modes (carpet, hard floor, above-floor), and a large-capacity dust cup. Powered by 120V AC, 60Hz. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: DuoClean floor nozzle, Upright body with handle, Dust cup with release latch, HEPA filter, LED headlights, Swivel steering, Hose with wand, Cleaning attachments.
| Feature | Description |
|---|---|
| DuoClean Technology | Combines soft roller and bristle brush for all floor types |
| Anti-Allergen Complete Seal | Traps 99.9% of dust and allergens inside the vacuum |
| HEPA Filter | Captures fine particles; washable and reusable |
| LED Headlights | Illuminates dark areas under furniture |
| Swivel Steering | Maneuvers easily around obstacles |
| Large Dust Cup | Easy-empty, no-touch dirt disposal |
| Cleaning Modes | Carpet, Hard Floor, Above-Floors |
| Power Cord | 25-foot length for extended reach |
| Attachments | Crevice tool, dusting brush, upholstery tool |
| Wand Release | Quick-release button for above-floor cleaning |
Unpack and inspect all parts. Assemble before first use.
WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching.
Plug in vacuum; turn on power switch.
CAUTION! Keep hair, loose clothing, and fingers away from brush roll. Do not vacuum wet surfaces.
Power switch on handle. Mode selector: Carpet, Hard Floor, Off. Handle controls: Wand release, Hose release.
Indicator Lights: LED headlights activate automatically. Filter check light alerts when filter needs cleaning.
Height adjustment: Manual dial on nozzle for carpet pile settings. Dust cup release: Button on top of vacuum. Brush roll on/off: Switch for hard floors (turns off brush roll).
Use attachments for above-floor cleaning: Crevice tool, dusting brush, upholstery tool.
Tip: Store attachments on vacuum caddy for easy access.
Supports three main cleaning modes.
WARNING! Do not use on wet surfaces. Avoid vacuuming large objects that may clog hose.
Regular maintenance ensures optimal performance.
CAUTION! Unplug before maintenance. Do not use damaged filters.
FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Vacuum won't turn on | Power cord/outlet | Check plug connection; try different outlet; ensure power switch is on. |
| Loss of suction | Full dust cup/clog | Empty dust cup; check hose, nozzle, and filters for clogs. |
| Brush roll not spinning | Tangled debris/mode | Turn off, unplug, and clear brush roll; ensure in Carpet mode. |
| Overheating | Clogged filter/full cup | Clean filters; empty dust cup; let vacuum cool for 60 minutes. |
| LED lights not working | Connection/obstruction | Check headlight connection; clear any debris blocking sensors. |
Reset: Unplug for 60 minutes if overheating occurs.
Service: 1-800-798-7398; sharkclean.com