The Shark DuoClean HZ400UK Series is a versatile corded upright vacuum cleaner featuring DuoClean technology with a soft roller for fine dust and a bristle brush for ground-in dirt, Anti-Hair Wrap technology, LED headlights, multiple cleaning modes, a large-capacity dust cup, and various attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: DuoClean floor head, Handle with controls, Dust cup with release, Power cord, Crevice tool, Upholstery tool, Dusting brush.
| Feature | Description |
|---|---|
| DuoClean Technology | Dual-brushroll system for both fine dust and large debris |
| Anti-Hair Wrap Technology | Prevents hair tangles on the brushroll |
| LED Headlights | Illuminates dark areas under furniture |
| Cleaning Modes | Hard Floor, Carpet, and Boost settings |
| Large Capacity Dust Cup | Easy-empty, bagless design |
| Attachments | Crevice tool, upholstery tool, dusting brush included |
| Power Switch | Turns vacuum on/off |
| Mode Selector | Switches between Hard Floor, Carpet, and Boost |
| Dust Cup Release | Button to detach dust cup for emptying |
| Wand Release | Button to detach wand for above-floor cleaning |
Unpack and inspect all contents. Assemble before first use.
WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid injury.
Plug in vacuum; select appropriate cleaning mode.
CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.
Handle controls: Power switch, Mode selector (Hard Floor/Carpet/Boost).
Indicator Lights: LED headlights activate automatically; power indicator shows operation.
Mode Settings: Hard Floor (gentle suction for hard surfaces), Carpet (increased suction for carpets), Boost (maximum suction for deep cleaning). Dust Cup: Release button to detach; empty when full. Wand Release: Button to detach wand for above-floor use.
Attach tools to wand for above-floor cleaning.
Tip: Ensure vacuum is turned off when changing attachments.
Optimise cleaning for different surfaces.
WARNING! Do not use Boost mode on delicate rugs or hard floors for extended periods.
Regular maintenance ensures optimal performance.
Empty dust cup after each use. Check and clean filters monthly (pre-motor and post-motor). Inspect brushroll for debris and hair; clean as needed. Check hose and attachments for blockages.
Unplug before cleaning or maintenance. Wipe exterior with dry cloth; do not use liquids. Store in a cool, dry place. Wrap cord around cord hooks.
CAUTION! Do not immerse in water; keep away from heat sources.
Complies with UK and EU safety standards. Copyright © SharkNinja Operating LLC. For support, visit www.sharkclean.co.uk or contact 0800 862 0453.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Loss of suction | Full dust cup or clog | Empty dust cup; check hose, wand, and tools for blockages. |
| Brushroll not spinning | Hair/debris wrap or obstruction | Turn off and unplug; remove debris from brushroll. |
| Vacuum won't turn on | Power cord or outlet issue | Check power cord connection; try different outlet. |
| Unusual noise | Obstruction in air path | Turn off and unplug; inspect hose, wand, and floor head for blockages. |
| LED lights not working | Connection issue | Ensure floor head is properly attached; contact support if issue persists. |
Reset: Unplug for 30 seconds, then plug back in.
Service: 0800 862 0453; www.sharkclean.co.uk