Shark DuoClean HZ390ANZ Vacuum Cleaner Manual

The Shark DuoClean HZ390ANZ is a versatile upright vacuum cleaner featuring DuoClean technology with a soft roller for large debris and a bristle brush for deep-cleaning carpets, Anti-Allergen Complete Seal technology, LED headlights, swivel steering, multiple floor settings, a large-capacity dust cup, and various attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Maintenance & Cleaning 8. Storage & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: DuoClean floor nozzle, vacuum body with handle, dust cup, wand, and attachments (crevice tool, dusting brush, upholstery tool).

FeatureDescription
DuoClean TechnologyDual-brushroll system for carpets and hard floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates dark areas under furniture
Swivel SteeringManeuvers easily around obstacles
Floor SelectorAdjusts brushroll height for different floor types
Large Dust CupEasy-empty, bagless design
AttachmentsCrevice tool, dusting brush, upholstery tool included
Wand ReleaseQuickly detach wand for above-floor cleaning
Power SwitchTurns vacuum on/off
Cord Length25-foot power cord with cord wrap

Assembly & Setup

Unpack and inspect all parts. Assemble before first use.

  1. Attach handle: Insert handle into vacuum body until it clicks into place.
  2. Attach floor nozzle: Connect nozzle to vacuum body, ensuring it locks securely.
  3. Insert wand: Slide wand into handle until it clicks.
  4. Attach tools: Store attachments on dock or connect as needed.
  5. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Before cleaning, perform initial setup.

  1. Check floor setting: Adjust floor selector to match surface (hard floor/low-pile carpet/ high-pile carpet).
  2. Empty dust cup: Ensure dust cup is empty before use.
  3. Check filters: Verify filters are installed correctly.
  4. Test operation: Plug in, turn on, and verify suction and brushroll operation.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.

Specifications

Controls and Settings

Main controls located on handle and body.

Handle: Power switch, wand release button, floor selector dial.

Body: Dust cup release, brushroll access latch, cord wrap hooks.

Operation: Turn power switch to ON; adjust floor selector as needed. For above-floor cleaning, press wand release, attach desired tool. To empty dust cup, press release button and remove.

Using Attachments

For above-floor cleaning: detach wand and attach tools.

  1. Detach wand: Press wand release button on handle and pull wand out.
  2. Attach tool: Insert desired tool into end of wand until it clicks.
  3. Clean: Use crevice tool for tight spaces, dusting brush for surfaces, upholstery tool for furniture.
  4. Reattach: To return to floor cleaning, reinsert wand into handle until it clicks.

Tip: Ensure wand is fully inserted for secure connection.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button, remove, and empty into trash.
  2. Clean filters: Remove and tap off debris; rinse foam filter monthly (air dry completely).
  3. Clear brushroll: Turn off and unplug. Access brushroll, remove hair and debris.
  4. Check blockages: Inspect hose, wand, and nozzle for obstructions.

WARNING! Always unplug vacuum before maintenance. Do not use water on electrical parts.

Storage & Care

Store in a dry place. Wrap cord around cord hooks. Use handle to carry.

CAUTION! Do not store with wet filters. Keep away from heat sources.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup/clogEmpty dust cup; check for blockages in hose, wand, nozzle.
Brushroll not spinningObstruction/floor settingClear debris from brushroll; ensure floor selector is on correct setting.
Vacuum shuts offOverheating/full filtersLet cool for 45 minutes; check and clean filters.
Unusual noiseDebris in brushroll/hoseTurn off, unplug, and inspect brushroll and air path for obstructions.
Won't turn onPower cord/outletCheck power cord connection; try different outlet.

Reset: Unplug for 45 minutes if overheated.

Service: 1-800-798-7398; sharkclean.com

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