The Shark DuoClean HZ390ANZ is a versatile upright vacuum cleaner featuring DuoClean technology with a soft roller for large debris and a bristle brush for deep-cleaning carpets, Anti-Allergen Complete Seal technology, LED headlights, swivel steering, multiple floor settings, a large-capacity dust cup, and various attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: DuoClean floor nozzle, vacuum body with handle, dust cup, wand, and attachments (crevice tool, dusting brush, upholstery tool).
| Feature | Description |
|---|---|
| DuoClean Technology | Dual-brushroll system for carpets and hard floors |
| Anti-Allergen Complete Seal | Traps 99.9% of dust and allergens inside the vacuum |
| LED Headlights | Illuminates dark areas under furniture |
| Swivel Steering | Maneuvers easily around obstacles |
| Floor Selector | Adjusts brushroll height for different floor types |
| Large Dust Cup | Easy-empty, bagless design |
| Attachments | Crevice tool, dusting brush, upholstery tool included |
| Wand Release | Quickly detach wand for above-floor cleaning |
| Power Switch | Turns vacuum on/off |
| Cord Length | 25-foot power cord with cord wrap |
Unpack and inspect all parts. Assemble before first use.
WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.
Before cleaning, perform initial setup.
CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.
Main controls located on handle and body.
Handle: Power switch, wand release button, floor selector dial.
Body: Dust cup release, brushroll access latch, cord wrap hooks.
Operation: Turn power switch to ON; adjust floor selector as needed. For above-floor cleaning, press wand release, attach desired tool. To empty dust cup, press release button and remove.
For above-floor cleaning: detach wand and attach tools.
Tip: Ensure wand is fully inserted for secure connection.
Regular maintenance ensures optimal performance.
WARNING! Always unplug vacuum before maintenance. Do not use water on electrical parts.
Store in a dry place. Wrap cord around cord hooks. Use handle to carry.
CAUTION! Do not store with wet filters. Keep away from heat sources.
FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Loss of suction | Full dust cup/clog | Empty dust cup; check for blockages in hose, wand, nozzle. |
| Brushroll not spinning | Obstruction/floor setting | Clear debris from brushroll; ensure floor selector is on correct setting. |
| Vacuum shuts off | Overheating/full filters | Let cool for 45 minutes; check and clean filters. |
| Unusual noise | Debris in brushroll/hose | Turn off, unplug, and inspect brushroll and air path for obstructions. |
| Won't turn on | Power cord/outlet | Check power cord connection; try different outlet. |
Reset: Unplug for 45 minutes if overheated.
Service: 1-800-798-7398; sharkclean.com