Shark DuoClean Flexology HV390EU Series Vacuum Cleaner Manual

The Shark DuoClean Flexology HV390EU Series is a versatile corded vacuum cleaner featuring DuoClean technology (a soft roller for fine dust and a bristle brush for larger debris), Flexology bendable wand for under-furniture cleaning, Anti-Hair Wrap technology on the motorized brush, LED headlights, multiple cleaning modes (floor, carpet, handheld), large dust cup capacity, washable filters, and a range of specialized attachments. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean floor head, Flexology wand, Handle with controls, Dust cup, Power cord, Attachments (crevice tool, dusting brush, upholstery tool, pet multi-tool).

Feature	Description
DuoClean Technology	Dual-brushroll system for all floor types
Flexology Wand	Bendable wand for cleaning under furniture without bending
Anti-Hair Wrap Technology	Prevents hair tangles on the brushroll
LED Headlights	Illuminates dark areas under furniture
Large Dust Cup	Easy-empty, bagless dust cup
Washable Filters	Foam and felt filters that can be rinsed
Cleaning Modes	Floor, Carpet, Handheld modes
Power Cord	Long cord with storage hooks
Attachments	Specialized tools for various surfaces
On-Board Storage	Attachment clips on the wand and body

Assembly & Setup

Unpack and inspect all contents. Assemble on a flat surface.

Attach the wand: Insert the wand into the main vacuum body until it clicks.
Attach the floor head: Connect the DuoClean floor head to the wand.
Attach the handle: Slide the handle onto the top of the wand.
Plug into AC power: Ensure the power cord is fully unwound.
Store attachments: Clip tools onto the designated storage points.

WARNING! Ensure the vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Plug in the vacuum; select the appropriate cleaning mode.

Select floor type: Use the mode switch on the handle for hard floors or carpets.
Adjust wand length: Extend or retract the wand as needed.
Use Flexology: Bend the wand to clean under low furniture.
Empty dust cup: Press release button to remove and empty when full.
Clean filters: Rinse foam and felt filters monthly under cold water.

CAUTION! Do not use on wet surfaces. Keep hair, loose clothing, and fingers away from moving parts.

Specifications

Model Series: HV390EU.
Technology: DuoClean with Anti-Hair Wrap.
Wand: Flexology bendable wand.
Lighting: LED headlights on floor head.
Dust Cup Capacity: XX liters (bagless).
Filtration: Washable foam and felt filters.
Cord Length: XX meters.
Power Source: 220-240V AC, 50-60Hz.
Weight: XX kg.
Attachments Included: Crevice tool, dusting brush, upholstery tool, pet multi-tool.

Controls and Settings

Main controls located on the handle. Handle: POWER button, Carpet/Hard Floor mode switch, Wand release button.

Floor Head: DuoClean brushrolls engage automatically. LED lights turn on when powered.

Settings: Mode switch (for surface type), Power on/off. Maintenance: Dust cup release, Filter access door, Brushroll cleaning lever.

Using Attachments

For above-floor cleaning: detach the wand from the floor head and attach tools.

Turn off and unplug the vacuum.
Press the wand release button to separate the floor head.
Select attachment (e.g., crevice tool for tight spaces).
Insert attachment into the end of the wand or handle until it clicks.
Plug in and power on to use.

Tip: Store attachments on the vacuum body for easy access.

Cleaning Modes

Optimize cleaning for different surfaces.

Hard Floor Mode: Engages the soft roller for fine dust on hard surfaces.
Carpet Mode: Engages both brushrolls for deep carpet cleaning.
Handheld Mode: Detach the pod for portable cleaning of stairs, upholstery, etc.
Flexology Mode: Bend the wand to clean under beds, sofas, and other low furniture.
LED Lights: Automatically illuminate in low-light conditions.

WARNING! Do not vacuum large, hard objects (coins, paperclips) as they may damage the brushroll.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty dust cup: Empty after each use or when full indicator shows.
Clean filters: Rinse foam and felt filters under cold water every month. Air dry for 24 hours.
Clear brushrolls: Remove hair and debris from brushrolls using the cleaning tool provided.
Check for blockages: Inspect hose, wand, and floor head if suction is reduced.
Store properly: Wrap cord around storage hooks; store in a dry place.

CAUTION! Unplug before any maintenance. Do not use damaged filters or brushrolls.

Regulatory Information

CE marked; complies with European directives for safety and electromagnetic compatibility. Copyright © SharkNinja Operating LLC. For support in the EU, visit www.sharkclean.eu or contact the local customer service number provided in your region. Dispose of the product in accordance with local WEEE regulations.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Vacuum won't turn on	Power cord/outlet	Check if plugged in; test outlet; check circuit breaker.
Loss of suction	Full dust cup/blockage	Empty dust cup; check hose, wand, and floor head for clogs.
Brushroll not spinning	Hair/debris wrap	Turn off, unplug, and clean brushroll of tangled hair.
Overheating	Blocked filters/airflow	Clean filters; ensure all pathways are clear; let unit cool.
LED lights not working	Connection/function	Ensure floor head is properly attached; lights may only work in certain modes.

Reset: Unplug for 60 minutes to reset thermal cut-off if overheated.

Service: For EU support, visit www.sharkclean.eu or refer to your local warranty card.