Shark DuoClean AZ912UK Series Vacuum Cleaner Manual

The Shark DuoClean AZ912UK Series is a powerful corded upright vacuum cleaner featuring DuoClean technology with a soft roller for large debris and a bristle brush for deep-down cleaning, Anti-Hair Wrap technology, LED headlights, multiple cleaning modes, a large-capacity dust cup, and various attachments for versatile cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: DuoClean floor head, Handle with controls, Dust cup with release, Power cord, Crevice tool, Dusting brush, Upholstery tool, Pet multi-tool.

FeatureDescription
DuoClean TechnologyDual-brushroll system for both large debris and fine dust
Anti-Hair Wrap TechnologyPrevents hair tangles on the brushroll
LED HeadlightsIlluminates dark areas under furniture
Large Capacity Dust CupEasy-empty, no bags required
Cleaning ModesHard Floor, Carpet, and Max settings
AttachmentsMultiple tools for above-floor cleaning
Power SwitchTurns vacuum on/off
Brushroll ControlEngages/disengages brushroll for delicate floors
Cord HookFor convenient cord storage
Wand ReleaseFor converting to handheld mode

Assembly & Setup

Unpack and inspect all contents. Assemble following steps.

  1. Attach handle: Insert handle into main body until it clicks securely.
  2. Install floor head: Align floor head with wand and push until it locks.
  3. Attach hose: Connect hose to port on back of vacuum.
  4. Store attachments: Hang tools on provided docks or store separately.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid injury.

First-Time Use

Plug into power outlet; select appropriate cleaning mode.

  1. Select surface type: Use Hard Floor setting for tiles/wood; Carpet for rugs.
  2. Adjust suction: Use Max mode for deep cleaning or high-pile carpets.
  3. Empty dust cup: Check dust cup level before and after use.
  4. Test attachments: Connect crevice tool or brush for above-floor cleaning.

CAUTION! Keep cord away from heated surfaces and moving parts.

Specifications

Controls and Settings

Access controls via handle buttons and mode selector. Handle: POWER, Brushroll On/Off. Mode Selector: Hard Floor, Carpet, Max.

Indicator Lights: LED shows power status; brushroll indicator shows engagement.

Suction Control: Adjust via mode selector (Max for high suction). Brushroll: Disengage for delicate floors or when using attachments. Dust Cup Release: Press button to remove and empty.

Using Attachments

Attach tools to hose or wand for above-floor cleaning.

  1. Turn off vacuum and unplug before changing attachments.
  2. Remove wand: Press wand release button and detach.
  3. Connect tool: Insert tool into hose end until secure.
  4. Select suction: Use appropriate mode (lower for delicate surfaces).

Tip: Use crevice tool for corners; dusting brush for shelves; upholstery tool for furniture.

Cleaning Modes

Three modes for different surfaces.

  1. Hard Floor Mode: Lower suction, brushroll disengaged to prevent scattering debris.
  2. Carpet Mode: Standard suction with brushroll engaged for agitating fibres.
  3. Max Mode: Maximum suction for deep cleaning or high-pile carpets.
  4. To switch: Turn mode selector dial while vacuum is running.

WARNING! Do not run vacuum without dust cup or filters installed.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty dust cup: After each use; press release button. Clean filters: Rinse foam and felt filters monthly; air dry 24 hours. Check brushroll: Remove debris and hair regularly. Inspect hose: Clear blockages if suction reduces.

CAUTION! Unplug before maintenance. Do not use damaged parts.

Regulatory Information

Complies with UK/EU safety standards. Waste Electrical and Electronic Equipment (WEEE): Do not dispose with household waste; recycle appropriately. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.co.uk or contact 0800 862 0453.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup/clogEmpty dust cup; check hose and wand for blockages.
Brushroll not spinningHair/debris wrapTurn off, unplug, and clean brushroll; ensure it's engaged.
Vacuum won't turn onPower cord/outletCheck plug is secure; try different outlet; check fuse.
OverheatingBlocked filtersClean filters; allow vacuum to cool for 60 minutes.
LED lights not workingConnectionEnsure vacuum is on; check for loose connections.

Reset: Unplug for 60 minutes if overheating occurs.

Service: 0800 862 0453; sharkclean.co.uk

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