The Shark DuoClean APEX ZS362 is a versatile upright vacuum cleaner featuring DuoClean technology with a soft roller for large debris and a bristle brush for deep carpet cleaning, powered lift-away functionality for above-floor cleaning, Anti-Allergen Complete Seal Technology with HEPA filter, LED headlights, and a variety of attachments. Powered by a corded electrical system. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.
Key components: Main vacuum body with DuoClean brushroll, Lift-Away pod, Dust Cup, HEPA Filter, Handle with controls, Power cord, and various attachments.
| Feature | Description |
|---|---|
| DuoClean Technology | Dual brushroll system for floors and carpets |
| Powerful Suction | Adjustable suction power settings |
| Anti-Allergen Complete Seal | HEPA filter traps 99.9% of dust and allergens |
| LED Headlights | Illuminates dark areas under furniture |
| Lift-Away Mode | Detachable pod for portable cleaning |
| Large Capacity Dust Cup | Easy-empty, bagless dust cup |
| Attachments Included | Pet Multi-Tool, Crevice Tool, Dusting Brush, Upholstery Tool |
| Power Cord | Long cord with storage hooks |
| Handle Controls | Power button, Suction control, Brushroll on/off |
| Wheels & Maneuverability | Swivel steering for easy navigation |
Unpack all contents and inspect for damage. Assemble on a flat, stable surface.
WARNING! Ensure the vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.
Plug in the vacuum and perform initial checks.
CAUTION! Keep hair, loose clothing, and fingers away from the brushroll and openings while the vacuum is running.
Access controls via the handle and main body.
Handle Controls: Power ON/OFF button, Suction control dial, Brushroll ON/OFF switch.
Main Body Features: Lift-Away release button, Dust Cup release button, Hose release lever, Cord wrap hooks.
Settings: Suction Power (Low/Medium/High), Brushroll (On for carpets/Off for hard floors), Floor Selector (Automatic adjustment for carpet or hard floor).
Attachments connect to the end of the hose for above-floor cleaning.
Tip: Use the Pet Multi-Tool for pet hair on furniture, the Crevice Tool for tight spaces, and the Dusting Brush for delicate surfaces.
Supports upright floor cleaning and Lift-Away portable cleaning.
WARNING! Do not vacuum up liquids, large hard objects, or hot ashes. Do not use on wet surfaces.
Regular maintenance ensures optimal performance.
CAUTION! Always unplug the vacuum before performing any maintenance. Do not operate with wet filters.
This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Copyright © SharkNinja Operating LLC. All trademarks are the property of their respective owners. For support, visit sharkclean.com or contact 1-800-798-7398.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Loss of suction | Full dust cup, clogged hose/filter | Empty dust cup; check and clear hose, nozzle, and filters for blockages. |
| Brushroll not spinning | Tangled debris, belt issue | Unplug vacuum, remove debris from brushroll; inspect and replace belt if necessary. |
| Vacuum won't turn on | Power cord, outlet issue | Ensure vacuum is plugged in; check outlet with another device; check power cord for damage. |
| Lift-Away pod not detaching | Release button obstructed | Ensure no debris is blocking the release mechanism; press firmly on the button. |
| Unusual noise/vibration | Foreign object in brushroll or fan | Unplug vacuum immediately. Inspect brushroll and air path for obstructions like coins or hair clips. |
Reset: Unplug the vacuum for 60 seconds, then plug back in.
Service: 1-800-798-7398; sharkclean.com