Shark duo clean APEX ZS360 Series Vacuum Cleaner Manual

The Shark duo clean APEX ZS360 Series is a powerful, versatile upright vacuum cleaner featuring DuoClean technology with a soft roller for large debris and a bristle brush for deep carpet cleaning, Anti-Allergen Complete Seal Technology, LED headlights, a large-capacity dust cup, multiple cleaning modes, and a variety of attachments for whole-home cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes & Surfaces 8. Emptying the Dust Cup 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Motorized floor nozzle with DuoClean brushes, Handle with controls, Dust cup with release button, Hose and wand assembly, Power cord, Attachments (Crevice Tool, Upholstery Tool, Dusting Brush, Pet Multi-Tool).

FeatureDescription
DuoClean TechnologyCombines soft roller for hard floors and bristle brush for carpets
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates dark areas under furniture
Large Capacity Dust CupEasy-to-empty, bagless design
Cleaning ModesHard Floor, Carpet, and Area Rug settings
Power CordLong-length cord with storage hooks
POWER ButtonTurns vacuum cleaner on/off
Mode SelectorSwitches between floor types
Wand Release PedalLocks and releases wand for above-floor cleaning
Brushroll On/OffDisengages brushroll for delicate rugs

Assembly & Setup

Unpack and inspect all contents. Assemble on a flat, stable surface.

  1. Attach the handle: Align the handle with the body until it clicks into place.
  2. Connect the hose and wand: Insert the wand into the hose port on the front of the vacuum.
  3. Install attachments: Store attachments on the provided caddy or dock.
  4. Unwrap the power cord: Fully extend the cord from the cord wrap.

WARNING! Ensure the vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Plug in the vacuum; select the appropriate cleaning mode.

  1. Select floor type: Use the mode selector on the handle (Hard Floor, Carpet, Area Rug).
  2. Power on: Press the POWER button on the handle.
  3. Begin cleaning: Push the vacuum forward and back in slow, overlapping strokes.
  4. Use attachments: Press the wand release pedal to detach the wand for above-floor cleaning.

CAUTION! Keep hair, loose clothing, and fingers away from the brushroll and openings.

Specifications

Controls and Settings

All controls are located on the handle for easy access. Front of vacuum: Brushroll On/Off switch, Wand release pedal.

Handle Controls: POWER button, Mode Selector (Hard Floor/Carpet/Area Rug).

Cleaning Modes: Hard Floor (brushroll on for debris pickup), Carpet (brushroll on for deep cleaning), Area Rug (brushroll off for delicate surfaces). Settings: Brushroll On/Off switch for manual control over brushroll engagement. Indicator Lights: LED lights on floor nozzle illuminate dark areas.

Using Attachments

For above-floor cleaning: Detach wand, connect desired attachment.

  1. Turn off and unplug the vacuum.
  2. Press the wand release pedal to detach the wand from the floor nozzle.
  3. Connect an attachment (e.g., Crevice Tool) to the end of the wand or hose.
  4. Plug in the vacuum, turn it on, and begin cleaning.

Tip: Use the Pet Multi-Tool for pet hair on furniture and stairs.

Cleaning Modes & Surfaces

Optimize cleaning for different floor types.

  1. Hard Floors: Select Hard Floor mode. The soft roller picks up large debris and fine dust.
  2. Carpets: Select Carpet mode. The bristle brush agitates and deep cleans carpet fibers.
  3. Area Rugs: Select Area Rug mode or turn brushroll off. Gently vacuum delicate surfaces.
  4. Above Floors: Use attachments for upholstery, curtains, ceilings, and tight spaces.
  5. Under Furniture: LED headlights illuminate hidden debris.

WARNING! Do not vacuum wet spills, burning materials, or sharp objects.

Emptying the Dust Cup

Empty the dust cup when it reaches the MAX fill line.

  1. Turn off and unplug the vacuum.
  2. Press the dust cup release button and lift the cup away from the body.
  3. Hold over a trash can and press the bottom release latch to open the door.
  4. Tap gently to remove debris. Close the door securely.
  5. Reattach the dust cup until it clicks into place.

CAUTION! Empty dust cup outdoors or in a well-ventilated area if allergies are a concern.

Care & Maintenance

Regular maintenance ensures optimal performance.

CAUTION! Always unplug before maintenance. Never use the vacuum without all filters installed and completely dry.

Regulatory Information

This appliance complies with relevant safety standards. Copyright © SharkNinja Operating LLC. Shark, DuoClean, and Anti-Allergen Complete Seal are trademarks of SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower source/plugEnsure unit is plugged into a working outlet; check house circuit breaker.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, wand, and nozzle for clogs; clean filters.
Brushroll not spinningMode setting/obstructionEnsure brushroll is set to ON; clear debris wrapped around brushroll.
Vacuum is difficult to pushHeight setting/carpet pileAdjust mode selector to appropriate carpet setting; clear brushroll obstruction.
Unusual noise or smellObstruction in airflowImmediately turn off and unplug. Check for and remove blockage in hose, wand, or nozzle.

Reset: Unplug for 60 seconds, then plug back in.

Service: 1-800-798-7398; sharkclean.com

Shark duo clean APEX ZS360 Series Vacuum Cleaner Manual © - All Rights Reserved 2025