Shark Duo Clean APEX Powered Lift-Away AZ1002C Vacuum Cleaner Manual

The Shark Duo Clean APEX Powered Lift-Away AZ1002C is a versatile vacuum cleaner featuring DuoClean technology for carpets and hard floors, a Powered Lift-Away mode for above-floor cleaning, Anti-Allergen Complete Seal Technology, LED headlights, a large dust cup capacity, and multiple attachments. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean floor head, Powered Lift-Away pod, wand, hose, and accessory kit.

FeatureDescription
DuoClean TechnologyDual brush rolls for carpets and hard floors
Powered Lift-Away ModeDetachable pod for cleaning stairs and above-floor areas
Anti-Allergen Complete SealSealed system with HEPA filter to trap dust and allergens
LED HeadlightsIlluminates debris under furniture
Large Dust CupEasy-empty, no-touch dirt disposal
Multi-Surface Brush Roll ControlSwitch between hard floor and carpet settings
Accessory StorageOnboard storage for crevice tool and upholstery tool
Power CordLong cord with wrap-around storage
Wand Release PedalEasy height adjustment
POWER ButtonTurns vacuum on/off

Assembly & Setup

Unpack and inspect all contents. Assemble on a flat, stable surface.

  1. Attach the wand: Insert the wand into the floor nozzle until it clicks.
  2. Connect the hose: Attach the hose to the back of the vacuum body.
  3. Install the handle: Slide the handle onto the top of the wand.
  4. Attach accessories: Store the crevice tool and upholstery tool on the dock.
  5. Plug into a standard 120V AC outlet.

WARNING! Ensure all parts are securely connected before use. Keep fingers away from brush rolls during assembly.

First-Time Use

Before first use, fully charge if applicable (check model), and perform a test run.

  1. Select surface setting: Use the brush roll switch for hard floors or carpets.
  2. Power on: Press the POWER button on the handle.
  3. Adjust suction: Use the suction control slider if available.
  4. Engage Lift-Away mode: Press the release button to detach the pod for above-floor cleaning.
  5. Empty dust cup after initial use to ensure optimal performance.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and loose clothing away from moving parts.

Specifications

Controls and Settings

Main controls located on the handle and body.

Handle: POWER button, suction control slider (if equipped). Body: Brush roll switch (Hard Floor/Carpet), Lift-Away release button, wand release pedal, dust cup release button.

Settings: Adjust suction power based on floor type. Use brush roll switch to engage appropriate brush roll. Activate Lift-Away mode for stairs, furniture, and ceilings. LED lights automatically turn on when vacuum is powered.

Using Attachments

Accessories enhance cleaning versatility.

  1. Detach hose or wand: Press the release button to remove the hose or wand.
  2. Connect tool: Insert desired attachment into the end of the hose or wand.
  3. Common uses: Crevice tool for tight spaces; upholstery tool for sofas; dusting brush for shelves; pet multi-tool for pet hair.
  4. Store attachments on the dock when not in use.

Tip: For best results, turn off vacuum before changing attachments.

Cleaning Modes

Two primary modes: Upright and Powered Lift-Away.

  1. Upright Mode: For floor cleaning. Engage brush rolls for carpets or hard floors.
  2. Powered Lift-Away Mode: Press release button to detach pod. Use for stairs, under furniture, ceilings, and other above-floor areas. The brush roll remains powered.
  3. Switch between modes as needed during cleaning.

WARNING! Do not use the vacuum to pick up sharp objects, which could damage the brush roll or dust cup.

Maintenance & Care

Regular maintenance ensures peak performance and longevity.

  1. Empty Dust Cup: Press release button, remove cup, and empty into trash. Do not overfill.
  2. Clean Filters: Rinse foam and felt filters monthly with cold water. Let dry completely for 24 hours before reinstalling.
  3. Check Brush Rolls: Regularly remove hair and debris wrapped around brush rolls. Use scissors if necessary.
  4. Inspect Hose and Wand: Clear any blockages.
  5. Store Properly: Wrap cord around cord hooks and store in a dry place.

CAUTION! Always unplug vacuum before performing any maintenance. Do not use damaged filters.

Regulatory Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Copyright © SharkNinja Operating LLC. Shark, DuoClean, and Anti-Allergen Complete Seal are trademarks of SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord not plugged inEnsure vacuum is plugged into a working outlet.
Loss of suctionFull dust cup, clogged filter or hoseEmpty dust cup; check and clean filters; clear hose/wand blockages.
Brush roll not spinningDebris entanglement, mode settingTurn off, unplug, and clear brush roll. Ensure it's set to "Carpet" mode.
Vacuum is difficult to pushHeight setting too low, clogged brush rollAdjust wand height; clean brush roll of debris.
Lift-Away pod not detachingRelease button not fully engagedEnsure vacuum is upright; press release button firmly.
Unusual noiseForeign object in brush roll or hoseTurn off and unplug. Inspect brush roll, hose, and wand for obstructions.

Reset: Unplug for 60 seconds, then plug back in.

Service: 1-800-798-7398; sharkclean.com

Shark Duo Clean APEX Powered Lift-Away AZ1002C Vacuum Cleaner Manual © - All Rights Reserved 2025