Shark CleanSense IQ IW3241SM Series Vacuum Cleaner Manual

The Shark CleanSense IQ IW3241SM Series is a cordless, bagless, self-cleaning brushroll vacuum cleaner with CleanSense IQ technology that automatically detects and adjusts suction power for optimal cleaning on carpets and hard floors. It features a DuoClean PowerFins brushroll, Anti-Hair Wrap technology, LED headlights, a large-capacity dust cup, and a removable battery. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Indicators 6. Cleaning Modes & Attachments 7. Emptying the Dust Cup 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with CleanSense IQ sensor, DuoClean PowerFins brushroll, LED headlights, Dust Cup Release button, Power button, Mode button, Battery Release latch, Charging dock.

Feature	Description
CleanSense IQ Technology	Automatically adjusts suction power based on floor type
DuoClean PowerFins Brushroll	Combines bristle brush and fins for deep carpet cleaning and hard floor pickup
Anti-Hair Wrap Technology	Prevents hair tangles on the brushroll
LED Headlights	Illuminates dark areas under furniture
Large-Capacity Dust Cup	Easy-empty, bagless design
Removable Battery	Lithium-ion battery with charge indicator
POWER Button	Turns vacuum on/off
MODE Button	Switches between Eco and Max suction modes
Dust Cup Release	Button to detach dust cup for emptying
Charging Dock	For storing and charging the vacuum

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

Insert the handle: Align the handle with the main body until it clicks into place.
Attach the wand: Insert the wand into the handle socket and push until secure.
Connect the floor nozzle: Attach the DuoClean PowerFins nozzle to the wand end.
Install the battery: Slide the battery into the compartment until it clicks.
Place on charging dock: Ensure contacts align and the vacuum charges (LED indicator will light).

WARNING! Ensure the vacuum is turned off and not charging during assembly. Keep fingers clear of moving parts.

First-Time Use

Fully charge the battery before initial use (approx. 4 hours).

Power on: Press the POWER button. The CleanSense IQ indicator will light up.
Select mode: Press MODE to toggle between Eco (longer runtime) and Max (deep clean).
Begin cleaning: Push vacuum forward on floor. The brushroll will engage automatically.
Use attachments: For above-floor cleaning, detach the wand and attach desired tool.

CAUTION! Do not use on wet surfaces. Keep hair, loose clothing, and fingers away from brushroll.

Specifications

Model Series: IW3241SM.
Type: Cordless Stick Vacuum.
Technology: CleanSense IQ Auto-Adjust Suction, DuoClean PowerFins.
Battery: Removable Lithium-ion, 40V.
Run Time: Up to 60 minutes in Eco mode.
Charging Time: Approximately 4 hours.
Dust Cup Capacity: 0.7 quarts.
Attachments Included: Crevice tool, Upholstery tool, Dusting brush.
Weight: 7.5 lbs.
Power Source: 120V AC charging dock.

Controls and Indicators

Main controls located on the handle. Indicators on the vacuum body.

Handle Controls: POWER button, MODE button (Eco/Max).

Indicators: CleanSense IQ LED (blue when active), Battery Charge Indicator (4 LEDs showing charge level), Brushroll Jam Indicator (flashing red).

Battery Indicators: Press button on battery to see charge level: 4 green LEDs = full, 1 red = needs charge.

Charging Dock: LED on dock shows charging status (solid red = charging, solid green = fully charged).

Cleaning Modes & Attachments

Use appropriate mode and attachment for the cleaning task.

Floor Cleaning: Use the attached DuoClean nozzle. Vacuum will auto-adjust suction.
Above-Floor Cleaning: Detach wand by pressing release button. Attach crevice tool, upholstery tool, or dusting brush.
Eco Mode: For regular cleaning and extended runtime.
Max Mode: For deep cleaning carpets or concentrated messes.

Tip: For best results on carpets, make slow, overlapping passes.

Emptying the Dust Cup

Empty dust cup when full or after each use for optimal performance.

Turn off and unplug vacuum from charger.
Press the Dust Cup Release button and lift the cup away from the body.
Hold over trash can. Press the bottom release latch to open the door.
Shake gently to empty debris. Close the door securely.
Reattach dust cup to the main body until it clicks.

WARNING! Do not use if dust cup is damaged or doesn't latch properly. Empty in a well-ventilated area.

Maintenance & Care

Regular maintenance ensures long life and peak performance.

Clean Brushroll: Regularly remove hair and debris wrapped around brushroll ends. Use scissors if necessary.
Check Filters: Rinse pre-motor and post-motor filters with cold water every 3 months. Air dry completely for 24 hours before reinserting.
Inspect Nozzle: Clear any blockages from the suction path.
Battery Care: Store in a cool, dry place. For long storage, charge to 50%.

CAUTION! Do not use vacuum without filters installed. Ensure all parts are completely dry before reassembly.

Regulatory Information

FCC Part 15: This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Copyright © SharkNinja Operating LLC. Shark, CleanSense IQ, DuoClean, and Anti-Hair Wrap are trademarks of SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Vacuum won't turn on	Battery not charged/inserted	Charge battery fully; ensure it's clicked into place.
Loss of suction	Full dust cup or clog	Empty dust cup; check hose, nozzle, and wand for blockages.
Brushroll not spinning	Hair/debris wrap or jam	Turn off, unplug. Clear brushroll ends of obstructions.
Battery not charging	Poor contact or faulty dock	Clean charging contacts on vacuum and dock; ensure proper alignment.
CleanSense IQ light off	Sensor dirty or malfunction	Clean sensor window on nozzle with dry cloth. Reset by powering off/on.

Reset: Remove battery for 60 seconds, then reinsert.

Service: 1-800-798-7398; sharkclean.com