Shark CleanSense IQ IW2241SM Series Vacuum Cleaner Manual

The Shark CleanSense IQ IW2241SM Series is a cordless, bagless, self-cleaning brushroll vacuum cleaner featuring CleanSense IQ technology that automatically detects carpet fiber height and adjusts suction power, DuoClean PowerFins technology for deep carpet cleaning and hard floor pickup, Anti-Allergen Complete Seal Technology with HEPA filter, LED headlights, and a self-cleaning brushroll that removes hair wrap. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Indicators 6. Cleaning Modes & Attachments 8. Maintenance & Emptying 9. Care & Storage 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with CleanSense IQ sensor, DuoClean PowerFins brushroll, LED headlights, dust cup with Anti-Allergen seal, removable battery, charging dock, and accessory attachments.

FeatureDescription
CleanSense IQ TechnologyAutomatically adjusts suction based on carpet height
DuoClean PowerFinsCombination brushroll for carpets and hard floors
Self-Cleaning BrushrollAutomatically removes hair wrap during use
Anti-Allergen Complete SealHEPA filtration traps 99.9% of dust and allergens
LED HeadlightsIlluminates dark areas under furniture
Cordless DesignPowered by removable lithium-ion battery
Charging DockStores and charges vacuum upright
POWER ButtonTurns vacuum on/off
Mode IndicatorLED shows cleaning mode (Eco, Normal, Max)
Brushroll IndicatorAlerts when brushroll needs attention

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

  1. Insert the handle: Align handle with main body until it clicks into place.
  2. Attach the wand: Insert wand into handle socket and tighten collar.
  3. Install the battery: Slide fully charged battery into compartment until it locks.
  4. Place on charging dock: Ensure dock is plugged into wall outlet; place vacuum on dock to charge.

WARNING! Do not use vacuum if any part is damaged. Ensure battery is fully charged before first use.

First-Time Use

Fully charge battery (approx. 4 hours) before first use.

  1. Power on: Press POWER button; vacuum will start in Normal mode.
  2. Select cleaning mode: Press MODE button to cycle through Eco, Normal, Max.
  3. Begin vacuuming: Push vacuum forward on floor; CleanSense IQ will auto-adjust.
  4. Use attachments: For upholstery or crevices, detach wand and connect desired tool.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.

Specifications

Controls and Indicators

Main controls located on handle. Front Panel: POWER button, MODE button, battery indicator.

Indicators: LED battery gauge (5 levels), cleaning mode lights (Eco blue, Normal white, Max red), brushroll alert (flashing orange).

Cleaning Modes: Eco (extended run time), Normal (balanced cleaning), Max (maximum suction for deep cleaning). Settings: Brushroll on/off (for hard floors), headlight on/off. Maintenance: Filter reset indicator, empty dust cup alert.

Cleaning Modes & Attachments

Use appropriate mode and attachment for each surface.

  1. For carpets: Use Normal or Max mode; CleanSense IQ will auto-adjust.
  2. For hard floors: Use Eco mode; brushroll can be turned off to prevent scattering debris.
  3. For above-floor cleaning: Detach wand; attach crevice tool, upholstery tool, or dusting brush.
  4. Under furniture: LED headlights automatically illuminate dark areas.

Tip: Empty dust cup when full indicator lights for optimal performance.

Maintenance & Emptying

Regular maintenance ensures peak performance.

  1. Empty dust cup: Press release button; remove cup and empty into trash.
  2. Clean filters: Remove pre-motor and HEPA filters; tap gently to remove dust. Rinse with water only when completely dry (every 3 months).
  3. Clear brushroll: Press brushroll release; remove any debris or hair wrap.
  4. Check for blockages: Inspect wand, hose, and air passages if suction decreases.

WARNING! Unplug charging dock and remove battery before maintenance. Ensure all parts are completely dry before reassembly.

Care & Storage

Store vacuum on charging dock to keep battery charged. Keep in dry, indoor location.

CAUTION! Do not store with wet filters. Avoid extreme temperatures. Do not immerse in water.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onBattery not charged/insertedCharge battery fully; ensure battery is locked in place.
Reduced suctionFull dust cup/clogged filterEmpty dust cup; clean filters; check for blockages in wand and nozzle.
Brushroll not spinningHair/debris wrapTurn off vacuum; clear brushroll of obstructions.
Battery not chargingDirty contacts/dock issueClean battery and dock contacts; ensure dock is plugged in.
Vacuum turns off during useOverheating/full dust cupAllow to cool for 45 minutes; empty dust cup.

Reset: Remove battery for 10 minutes, then reinsert.

Service: 1-800-798-7398; sharkclean.com

Shark CleanSense IQ IW2241SM Series Vacuum Cleaner Manual © - All Rights Reserved 2025