Shark CarpetXpert HairPro Pet EX300UK Vacuum Cleaner Manual

The Shark CarpetXpert HairPro Pet EX300UK is a powerful upright vacuum cleaner designed specifically for homes with pets. It features advanced HairPro technology to prevent hair wrap, a motorized brushroll for deep carpet cleaning, a HEPA filtration system, multiple suction settings, a large dust cup, and various attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Handle with controls, Motorized brushroll, HairPro anti-tangle system, HEPA filter, Dust cup, Crevice tool, Upholstery tool, Pet hair multi-tool.

Feature	Description
HairPro Technology	Prevents hair wrap on the brushroll for easy maintenance
Motorized Brushroll	Deep cleans carpets and agitates embedded dirt
HEPA Filtration	Captures 99.9% of dust and allergens
Suction Control	Adjustable settings for different floor types
Large Dust Cup	1.5L capacity, easy-empty design
Attachments	Crevice tool, upholstery tool, and pet hair tool included
Power Switch	Turns vacuum on/off
Brushroll On/Off	Disengages brushroll for hard floors
Handle Release	Lets you detach the handle for above-floor cleaning
Cord Wrap	Integrated cord storage hooks

Assembly & Setup

Unpack and inspect all contents. Assemble on a flat surface.

Attach the handle: Align the handle with the main body until it clicks into place.
Install the dust cup: Push the dust cup into the slot until it locks.
Attach the hose: Connect the hose to the port on the front of the vacuum.
Plug into a standard 230V AC power outlet (UK plug).

WARNING! Ensure the vacuum is unplugged during assembly. Keep fingers away from moving parts.

First-Time Use

Before first use, perform a quick check of all components.

Clear the area: Remove small objects that could clog the vacuum.
Select floor setting: Use the suction control dial for carpets (HIGH) or hard floors (LOW).
Turn on: Press the power switch on the handle.
Begin cleaning: Push the vacuum forward and back in slow, overlapping strokes.

CAUTION! Do not vacuum up liquids, sharp objects, or hot ashes.

Specifications

Model: Shark CarpetXpert HairPro Pet EX300UK.
Power: 800W motor.
Filtration: HEPA filter system.
Dust Cup Capacity: 1.5 Litres.
Cord Length: 8 metres.
Brushroll: Motorized, with HairPro technology.
Attachments: Crevice tool, upholstery tool, pet hair multi-tool.
Power Source: 230V AC, 50Hz (UK plug).
Weight: 6.5 kg.

Controls and Settings

Main controls located on the handle. Power Switch: Turns the vacuum on/off. Suction Control Dial: Adjusts suction power (HIGH for carpets, LOW for hard floors). Brushroll Switch: Turns the motorized brushroll on or off (use OFF for delicate rugs or hard floors). Handle Release Button: Press to detach the handle and use the hose and tools.

Indicator Lights: Filter alert light will illuminate when the filter needs cleaning. Dust Cup Full: Suction will reduce when the dust cup is full.

Using Attachments

Detach the handle to connect tools for above-floor cleaning.

Press the handle release button and lift the handle off.
Choose an attachment: Crevice tool for tight spaces; Upholstery tool for sofas; Pet hair tool for stairs and pet bedding.
Connect the tool to the end of the hose.
Turn on the vacuum using the switch on the handle (now attached to the hose).

Tip: For best pet hair removal, use the motorized pet hair tool on upholstery.

Cleaning Modes

Adapts to different surfaces.

Carpet Mode: Suction on HIGH, brushroll ON. Use slow, deliberate strokes.
Hard Floor Mode: Suction on LOW, brushroll OFF to avoid scattering debris.
Above-Floor Mode: Handle detached, use appropriate attachment. Suction adjusts automatically.
Pet Hair Mode: Use the dedicated pet hair tool with brushroll ON for active agitation.

WARNING! Always turn off and unplug the vacuum before changing modes or attachments.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty Dust Cup: Press the release button and empty after each use.
Clean Filters: Rinse the HEPA filter and pre-motor filter with cold water every 3 months. Air dry completely for 24 hours before reinserting.
Clear Brushroll: Regularly check and remove any tangled hair or fibers from the brushroll. Use scissors if necessary.
Check for Blockages: Inspect the hose, wand, and air pathways if suction is reduced.

CAUTION! Do not use the vacuum with wet filters. Ensure all parts are completely dry before reassembly.

Regulatory Information

This appliance conforms to EC Directives 2014/35/EU (Low Voltage) and 2014/30/EU (EMC). Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority for recycling advice. For support, visit www.sharkclean.co.uk or contact SharkHelpline at 0800 862 0453.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Vacuum won't turn on	Power cord/outlet	Check if plugged in; try a different outlet; check household fuse.
Loss of suction	Full dust cup/clogged filter	Empty dust cup; check and clean filters; check hose for blockages.
Brushroll not spinning	Hair wrap/obstruction	Turn off and unplug. Clear hair and debris from brushroll ends.
Vacuum is overheating	Blockage/full filter	Turn off and let cool. Check for blockages in hose, wand, or air path. Clean filters.
Pet hair not picking up	Wrong setting/tool	Ensure brushroll is ON for carpets. Use the dedicated pet hair tool for upholstery.

Reset: If the motor overheats, it may cut out. Turn off, unplug, let cool for 60 minutes, and clear any blockages before restarting.

Service: 0800 862 0453; www.sharkclean.co.uk