Shark CarpetXpert HairPro Pet EX300 Series Vacuum Cleaner Manual

The Shark CarpetXpert HairPro Pet EX300 Series is a powerful upright vacuum cleaner designed specifically for homes with pets. It features advanced HairPro technology to prevent hair wrap, a motorized brushroll for deep carpet cleaning, a HEPA filtration system to capture allergens, multiple cleaning modes, a large-capacity dust cup, and specialized pet tools. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Attachments & Tools 7. Cleaning Modes & Surfaces 8. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Handle with controls, Motorized brushroll, Large-capacity dust cup with HEPA filter, Crevice tool, Upholstery tool, Pet hair brush.

Feature	Description
HairPro Technology	Anti-hair wrap system for brushroll
Motorized Brushroll	Deep cleans carpets and agitates embedded dirt
HEPA Filtration	Captures 99.9% of dust and allergens
Cleaning Modes	CARPET, HARD FLOOR, and MAX for increased suction
Large Dust Cup	Easy-empty, 1.5-liter capacity
Pet Tools	Specialized brush and upholstery tool for pet hair
Power Switch	Turns vacuum on/off
Brushroll On/Off	Disengages brushroll for hard floors
Height Adjustment	Adjusts to different carpet pile heights
Cord Wrap	Integrated cord storage hooks

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

Attach Handle: Align handle with main body until it clicks into place.
Install Hose & Wand: Connect hose to front port; attach wand to hose.
Attach Tools: Store crevice tool and upholstery tool on onboard clips.
Install Filter: Ensure HEPA filter is correctly seated in dust cup lid.
Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching.

First-Time Use

Before cleaning, perform a quick check.

Clear Area: Remove large debris or obstacles from floor.
Select Mode: Set cleaning mode switch to CARPET for carpets or HARD FLOOR for tiles/wood.
Adjust Height: For carpets, adjust floor selector to match pile height.
Power On: Plug in, then press Power switch. Begin cleaning with forward motions.
Empty Dust Cup: When full, unplug vacuum and press release to empty.

CAUTION! Do not vacuum wet surfaces, hot ashes, or sharp objects.

Specifications

Model Series: EX300 Series.
Type: Upright vacuum with cord.
Motor: High-performance, multi-cyclonic suction.
Filtration: Sealed system with HEPA filter.
Dust Cup Capacity: 1.5 liters.
Cord Length: 25 feet.
Cleaning Path Width: 12 inches.
Weight: 15 lbs.
Power Source: 120V AC, 60Hz.
Warranty: 5-year limited warranty.

Controls and Settings

Located on handle and main body.

Handle Controls: Power switch, Brushroll On/Off button, Mode selector (CARPET/HARD FLOOR/MAX).

Body Controls: Floor height adjustment lever, Dust cup release button, Hose release latch.

Settings: Use Mode selector for surface type. Use Brushroll On/Off to turn brushroll off for hard floors or delicate rugs. Adjust floor height for optimal carpet cleaning and maneuverability.

Attachments & Tools

Included tools for versatile cleaning.

Crevice Tool: For tight spaces, corners, and along edges.
Upholstery Tool: For sofas, chairs, and stairs.
Pet Hair Brush: Motorized brush for removing pet hair from furniture and carpets.
Dusting Brush: For delicate surfaces and blinds.

Tip: Attach tools to wand for above-floor cleaning. Ensure vacuum is on and brushroll is off when using attachments.

Cleaning Modes & Surfaces

Optimize cleaning for different surfaces.

Carpets: Use CARPET mode with brushroll on. Adjust height for deep or low pile.
Hard Floors: Use HARD FLOOR mode (brushroll off) to prevent scattering debris.
Max Suction: Use MAX mode for high-traffic areas or embedded dirt.
Above Floor: Attach hose and tool; ensure brushroll is off.
Pet Hair: Use Pet Hair Brush attachment on upholstery or CARPET mode on floors.

WARNING! Do not run vacuum over cord or hose. Keep hair, loose clothing, and fingers away from brushroll.

Maintenance & Care

Regular maintenance ensures peak performance.

Empty Dust Cup: Empty after each use or when full. Press release button.
Clean Filters: Rinse HEPA filter and pre-motor filter every 3 months (air dry completely).
Clear Brushroll: Regularly remove hair and debris from brushroll. Use scissors if needed.
Check for Blockages: Inspect hose, wand, and air paths if suction decreases.
Store Properly: Wrap cord, store upright in a dry place.

CAUTION! Unplug before maintenance. Do not use vacuum without filters installed.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Loss of suction	Full dust cup, clogged filter or hose	Empty dust cup; check and clean filters; clear hose/wand blockages.
Brushroll not spinning	Hair wrap, obstruction, or mode setting	Clean brushroll of hair/debris; ensure Brushroll is set to ON for carpet mode.
Vacuum shuts off	Overheating, full dust cup	Unplug, let cool for 45 minutes; empty dust cup; check for blockages.
Unusual noise	Foreign object in brushroll or motor area	Unplug, inspect brushroll and air path for obstructions.
Pet hair not picked up	Wrong mode, full dust cup, dirty filter	Use CARPET or MAX mode; empty dust cup; clean or replace filter.

Reset: Unplug for 45 minutes to reset thermal protector.

Service: 1-800-798-7398; www.sharkclean.com