Shark CarpetXpert HairPro Pet EX220 Series Vacuum Cleaner Manual

The Shark CarpetXpert HairPro Pet EX220 Series is a powerful upright vacuum cleaner designed specifically for homes with pets. It features advanced hair-pro technology that prevents tangles, a HEPA filtration system, multiple suction settings, motorized brush roll, LED headlights, easy-empty dust cup, and specialized pet tools. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly Instructions 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Storage Guidelines 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Handle with controls, Dust cup with HEPA filter, Motorized brush roll, LED headlights, Crevice tool, Upholstery tool, Pet hair tool.

Feature	Description
Anti-Hair Wrap Technology	Prevents hair from tangling around brush roll
HEPA Filtration System	Captures 99.9% of dust and allergens
Motorized Brush Roll	Deep cleans carpets and hard floors
LED Headlights	Illuminates dark areas under furniture
Easy-Empty Dust Cup	One-touch release for hygienic disposal
Suction Power Control	Adjustable settings for different surfaces
Pet Multi-Tool	Combination brush and crevice tool for pet hair
Lift-Away Mode	Detachable pod for above-floor cleaning
Wand Storage	Built-in storage for tools on vacuum body
Power Cord	25-foot retractable cord with storage hooks

Assembly Instructions

Unpack all components and inspect for damage.

Attach handle: Align handle with main body and push until it clicks into place.
Install dust cup: Slide dust cup into slot until it locks.
Attach hose: Connect hose to front port and twist to secure.
Install tools: Store crevice tool and upholstery tool on wand clips.
Plug into power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Setup

Before first use, perform these steps.

Check filters: Ensure HEPA filter and pre-motor filter are properly seated.
Test suction: Plug in and turn on to verify operation.
Adjust height: Set carpet height dial appropriate for your flooring.
Familiarize controls: Locate power switch, suction control, and brush roll on/off.
Charge if applicable: For cordless models, charge battery fully before use.

CAUTION! Keep hair, loose clothing, and fingers away from brush roll during operation.

Specifications

Model: EX220 Series
Power: 120V, 60Hz, 12 Amps
Suction Power: Adjustable with MAX and ECO settings
Cord Length: 25 feet retractable
Dust Cup Capacity: 1.5 liters
Filtration: HEPA filter with sealed system
Brush Roll: Self-cleaning, anti-tangle design
Weight: 15.4 lbs
Warranty: 5-year limited warranty
Noise Level: ≤75 dB

Controls and Settings

Main controls located on handle and body.

Handle Controls: Power button, Suction control (MAX/ECO), Brush roll on/off switch, LED lights button.

Body Controls: Carpet height adjustment (4 settings), Dust cup release button, Hose release lever, Wand release button.

Settings: MAX suction for deep cleaning carpets; ECO for hard floors and energy saving. Brush roll can be turned off for delicate rugs. Height adjustment for different carpet pile heights.

Using Attachments

Specialized tools for different cleaning tasks.

Detach wand: Press wand release button and pull out.
Attach tool: Click tool onto end of wand or hose.
Pet Multi-Tool: For furniture and stairs - use brush for upholstery, crevice tool for tight spaces.
Crevice Tool: For corners, baseboards, and between cushions.
Upholstery Tool: For sofas, curtains, and car interiors.
Dusting Brush: For delicate surfaces and electronics.

Tip: Store attachments on vacuum body when not in use for easy access.

Cleaning Modes

Multiple modes for different cleaning needs.

Upright Mode: For carpets and large floor areas with motorized brush roll.
Lift-Away Mode: Detach pod for above-floor cleaning - stairs, furniture, ceilings.
Handheld Mode: Remove pod from wand for portable spot cleaning.
Hard Floor Mode: Turn off brush roll and use suction only.
Pet Hair Mode: Use MAX suction with pet multi-tool attachment.

WARNING! Do not use vacuum to pick up liquids, sharp objects, or hot ashes.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty dust cup: When full or after each use to maintain suction.
Clean filters: Tap out debris monthly; wash HEPA filter every 3 months (air dry completely).
Clear brush roll: Remove wrapped hair and debris weekly.
Check for blockages: Inspect hose, wand, and air passages monthly.
Clean sensors: Wipe LED headlights and sensors with dry cloth.

CAUTION! Always unplug vacuum before performing maintenance.

Storage Guidelines

Proper storage extends vacuum life.

Wind cord: Use cord hooks on back of vacuum.
Store upright: On flat surface to prevent tipping.
Attach tools: Store all attachments on vacuum body.
Clean before storage: Empty dust cup and clean filters.
Avoid extreme temperatures: Store in dry, temperature-controlled area.

Tip: Use wall mount if provided for space-saving storage.

Regulatory Information

UL Listed: Certified for safety in the United States and Canada. ETL Certified: Meets North American safety standards. Energy Star: Compliant with energy efficiency guidelines. Copyright © SharkNinja Operating LLC. All rights reserved. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Loss of suction	Full dust cup or clog	Empty dust cup; check for blockages in hose and wand.
Brush roll not spinning	Tangled hair or object	Unplug and remove debris from brush roll ends.
Vacuum shuts off	Overheating or full filter	Let cool for 45 minutes; clean or replace filters.
Unusual noise	Foreign object in brush roll	Unplug and inspect brush roll chamber for objects.
LED lights not working	Connection issue	Check wiring connection; contact support if persistent.
Won't pick up debris	Incorrect height setting	Adjust carpet height dial; switch to MAX suction.
Smell during operation	Dirty filter or blockage	Clean all filters; check for trapped debris in system.

Reset: Unplug for 10 minutes to reset thermal protection.

Service: 1-800-798-7398; www.sharkclean.com