Shark CarpetXpert HairPro EX304 Vacuum Cleaner Manual

The Shark CarpetXpert HairPro EX304 is a powerful upright vacuum cleaner designed for deep carpet cleaning and efficient pet hair removal. It features advanced anti-hair wrap technology, a HEPA filtration system, multiple cleaning modes, LED headlights, a large-capacity dust cup, and various attachments for versatile cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Motorized brush roll with anti-hair wrap technology, HEPA filter, LED headlights, Large dust cup, Handle-mounted controls, Crevice tool, Upholstery tool, Dusting brush.

Feature	Description
Anti-Hair Wrap Technology	Prevents hair from tangling around brush roll
HEPA Filtration System	Captures 99.9% of dust and allergens
LED Headlights	Illuminates dark areas under furniture
Large Capacity Dust Cup	0.9 gallon capacity for fewer empties
Cleaning Modes	Carpet, Hard Floor, and Area Rug settings
Power Cord	25-foot retractable cord
Handle Controls	Power, Brush Roll On/Off, Suction Control
Attachments	Crevice tool, upholstery tool, dusting brush included
Wand Release	Converts to handheld vacuum easily
Wheels	Large rear wheels for easy maneuverability

Assembly & Setup

Unpack and inspect all parts. Assemble on a flat surface.

Attach handle: Insert handle into main body until it clicks securely.
Install wand: Insert wand into handle socket and lock in place.
Attach hose: Connect hose to wand and main unit ports.
Install dust cup: Slide dust cup into slot until it locks.
Insert filter: Place HEPA filter into filter compartment.
Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Plug in vacuum; follow initial setup steps.

Select surface type: Use mode selector switch for carpet, hard floor, or area rug.
Adjust suction: Use suction control dial for desired power level.
Turn on brush roll: Press brush roll button for carpet cleaning.
Begin cleaning: Push vacuum forward and back in overlapping strokes.
Empty dust cup: Press release button and empty when full.

CAUTION! Do not vacuum large debris, liquids, or hot ashes. Keep hair and loose clothing away from brush roll.

Specifications

Model: Shark CarpetXpert HairPro EX304.
Power: 120V, 60Hz, 12 Amps.
Suction Power: Advanced cyclonic suction technology.
Dust Cup Capacity: 0.9 gallons.
Cord Length: 25 feet retractable.
Filtration: HEPA filter, washable pre-motor filter.
Brush Roll: Motorized with anti-hair wrap.
Cleaning Path: 10 inches wide.
Weight: 15.4 lbs.
Warranty: 5-year limited warranty.

Controls and Settings

All controls located on handle for easy access.

Power Button: Turns vacuum on/off. Brush Roll Switch: Activates/deactivates brush roll for different surfaces. Suction Control Dial: Adjusts suction power (Low/Medium/High). Mode Selector: Choose between Carpet, Hard Floor, Area Rug cleaning modes. Wand Release Button: Converts to handheld vacuum. Dust Cup Release: Button to remove dust cup for emptying.

LED indicators show power status and filter maintenance reminders.

Using Attachments

Attachments store on vacuum body. Convert to handheld for above-floor cleaning.

Press wand release button to detach wand.
Select attachment: Crevice tool for tight spaces, upholstery tool for furniture, dusting brush for surfaces.
Connect attachment to wand or hose end.
Use suction control to adjust power for delicate surfaces.

Tip: For pet hair on furniture, use upholstery tool with brush roll on.

Cleaning Modes

Optimize cleaning for different surfaces.

Carpet Mode: Brush roll on, maximum suction. Use for deep carpet cleaning.
Hard Floor Mode: Brush roll off, medium suction. Prevents scattering debris.
Area Rug Mode: Brush roll on, reduced suction. Protects delicate rugs.
Handheld Mode: For stairs, furniture, and cars using attachments.

WARNING! Do not use carpet mode on hard floors as it may cause damage.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty dust cup after each use or when full.
Clean filters monthly: Tap out debris; wash HEPA filter every 3 months (air dry completely).
Check brush roll monthly: Remove wrapped hair or debris with scissors.
Inspect hose and attachments for clogs.
Wipe exterior with damp cloth; unplug before cleaning.

CAUTION! Always unplug vacuum before maintenance. Do not use water on electrical parts.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All rights reserved. For support, visit www.sharkclean.com or contact 1-800-798-7398. This product is covered by a 5-year limited warranty. Register your product online for warranty validation.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Loss of suction	Full dust cup/clog	Empty dust cup; check hose, wand, and attachments for blockages.
Brush roll not spinning	Hair/debris wrap	Unplug vacuum; remove brush roll and clear obstructions.
Vacuum shuts off	Overheating/full filter	Allow to cool; clean or replace filters; check for clogs.
Unusual noise	Foreign object in brush roll	Inspect and remove debris from brush roll area.
LED lights not working	Connection issue	Ensure vacuum is plugged in; check power outlet.

Reset: Unplug for 60 seconds, then restart.

Service: 1-800-798-7398; www.sharkclean.com