Shark CarpetXpert HairPro EX301C Vacuum Cleaner Manual

The Shark CarpetXpert HairPro EX301C is a powerful upright vacuum cleaner designed for deep carpet cleaning and effective pet hair removal. It features advanced suction technology, a motorized brush roll, HEPA filtration, multiple cleaning modes, a large-capacity dust cup, and specialized attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Safety Information 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body, Motorized brush roll, Handle with controls, Large-capacity dust cup, HEPA filter, Crevice tool, Upholstery tool, Dusting brush, Extension wand.

FeatureDescription
Motorized Brush RollDeep cleans carpets and removes embedded pet hair
HEPA Filtration SystemCaptures 99.9% of dust and allergens
Large Dust Cup1.5L capacity; easy-empty design
Cleaning ModesCarpet, Hard Floor, and Boost settings
AttachmentsCrevice tool, upholstery tool, dusting brush included
Power Cord25-foot retractable cord
Handle ControlsPower On/Off, Mode Selector, Brush Roll On/Off
WheelsSwivel steering for easy maneuverability
Washable FiltersBoth pre-motor and HEPA filters are washable
HeadlightLED headlight for visibility under furniture

Assembly & Setup

Unpack and inspect all parts. Assemble on a flat surface.

  1. Attach the handle: Align handle with main body and push until it clicks into place.
  2. Install the dust cup: Slide dust cup into the rear slot until it locks.
  3. Insert filters: Place the pre-motor filter and HEPA filter into their compartments.
  4. Attach hose and wand: Connect the hose to the front port; attach wand to hose end.
  5. Plug into a standard 120V AC outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching.

First-Time Use

Plug in vacuum; turn on power switch.

  1. Select cleaning mode: Use mode selector for Carpet, Hard Floor, or Boost.
  2. Adjust height: For carpets, set brush roll height to appropriate setting (Low, Medium, High).
  3. Begin vacuuming: Push vacuum forward and back in overlapping strokes.
  4. Empty dust cup: Press release button to remove and empty when full.

CAUTION! Keep hair, loose clothing, and fingers away from brush roll. Do not vacuum wet surfaces.

Specifications

Controls and Settings

Main controls located on handle. Power Switch: Turns vacuum on/off. Mode Selector: CARPET (default), HARD FLOOR, BOOST (max suction). Brush Roll Switch: Turns motorized brush roll on/off for delicate rugs. Height Adjustment: Lever on vacuum head for carpet pile height.

Indicator Lights: Filter Check (red when filter needs cleaning), Full Dust Cup (flashes when cup is full).

Using Attachments

For above-floor cleaning: detach wand from hose; connect desired attachment.

  1. Crevice Tool: For tight spaces, corners, and along baseboards.
  2. Upholstery Tool: For sofas, chairs, and stairs.
  3. Dusting Brush: For delicate surfaces, blinds, and shelves.
  4. Extension Wand: Extends reach for high ceilings and under furniture.

Tip: Ensure vacuum is turned off before changing attachments.

Cleaning Modes

Three modes for different surfaces.

  1. Carpet Mode: Activates brush roll and adjusts suction for deep carpet cleaning.
  2. Hard Floor Mode: Reduces brush roll speed to prevent scattering debris.
  3. Boost Mode: Maximum suction for high-traffic areas and embedded dirt.

WARNING! Do not use Carpet Mode on hard floors without rugs, as it may cause damage.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup after each use.
  2. Clean filters monthly: Rinse pre-motor and HEPA filters with water; air dry completely for 24 hours before reinstalling.
  3. Check brush roll: Remove tangled hair and debris regularly.
  4. Inspect hose and attachments for clogs.

CAUTION! Always unplug vacuum before maintenance. Do not operate with wet filters.

Safety Information

Read all instructions before use. Keep away from children. Do not use to pick up liquids, flammable materials, or sharp objects. Do not use with damaged cord or plug. Unplug when not in use and before servicing.

Regulatory Information

This appliance complies with FCC Part 15 Subpart B. Copyright © SharkNinja Operating LLC. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup or clogEmpty dust cup; check hose, wand, and brush roll for blockages.
Brush roll not spinningTangled debris or beltTurn off and unplug; remove debris from brush roll; check belt for wear.
Vacuum overheatsClogged filter or blocked airflowClean filters; ensure dust cup is empty and all pathways are clear.
Unusual noiseForeign object in brush roll or motorTurn off immediately; inspect and remove object.
Vacuum won't turn onPower cord or outlet issueCheck power cord connection; try different outlet; ensure power switch is on.

Reset: Unplug for 30 minutes to reset thermal overload protector.

Service: 1-800-798-7398; www.sharkclean.com

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