Shark CarpetXpert HairPro EX301 Vacuum Cleaner Manual

The Shark CarpetXpert HairPro EX301 is a powerful upright vacuum cleaner designed for deep carpet cleaning and efficient hair removal. It features a motorized brushroll with Anti-Hair Wrap technology, multiple surface settings, a large-capacity dust cup, HEPA filtration, LED headlights, and a variety of attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Different Surfaces 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with handle, Motorized floor nozzle, Extension wand, Crevice tool, Upholstery tool, Dusting brush, Power cord.

FeatureDescription
Anti-Hair Wrap BrushrollPrevents hair tangles for continuous cleaning performance
Surface SelectorAdjusts suction and brushroll for carpets, rugs, and hard floors
Large Capacity Dust CupEasy-to-empty, bagless container
HEPA Filtration SystemCaptures 99.9% of dust and allergens
LED HeadlightsIlluminates dark areas under furniture
Quick-Release WandFor easy transition to above-floor cleaning
POWER ButtonTurns vacuum cleaner on/off
Surface Mode ButtonCycles through cleaning modes (Carpet, Area Rug, Hard Floor)
Brushroll ControlEngages/disengages the motorized brushroll
Cord HookFor neat power cord storage

Assembly & Setup

Unpack and inspect all contents. Assemble on a flat, stable surface.

  1. Attach the handle: Align the handle with the main body until it clicks into place.
  2. Connect the floor nozzle: Insert the nozzle into the base of the vacuum until it locks.
  3. Install the dust cup: Ensure it is securely seated and latched.
  4. Attach the hose and wand: Connect the hose to the port on the back, then attach the wand.
  5. Store attachments: Hang the crevice tool, upholstery tool, and dusting brush on the provided caddy.

WARNING! Ensure the vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Plug the power cord into a standard 120V AC outlet.

  1. Select surface setting: Use the Surface Mode button to choose CARPET, AREA RUG, or HARD FLOOR.
  2. Turn on: Press the POWER button. The LED lights will illuminate.
  3. Begin cleaning: Push the vacuum forward and pull back in slow, overlapping strokes.
  4. Use attachments: For above-floor cleaning, detach the wand and select the appropriate tool.

CAUTION! Keep hair, loose clothing, and fingers away from the brushroll and openings.

Specifications

Controls and Settings

Main controls located on the handle. Front of unit houses brushroll and surface selector.

Handle Controls: POWER button, Surface Mode button, Brushroll On/Off switch.

Surface Settings: CARPET (maximum suction, brushroll on), AREA RUG (reduced suction, brushroll on), HARD FLOOR (suction only, brushroll off). Brushroll Control: Turn brushroll off for delicate rugs or to vacuum hard floors without scattering debris. Suction Power: Automatically adjusts based on selected surface mode.

Using Attachments

For above-floor cleaning: detach the wand from the floor nozzle.

  1. Turn off and unplug the vacuum.
  2. Press the wand release button and pull the wand and hose free.
  3. Connect desired tool: Crevice tool (tight spaces), Upholstery tool (furniture), Dusting brush (shelves).
  4. Plug in the vacuum, turn it on, and begin cleaning.

Tip: Ensure attachments are clicked firmly into place to prevent air leaks.

Cleaning Different Surfaces

Optimize cleaning by selecting the correct mode.

  1. Carpets: Use CARPET mode. Make slow, forward-and-back passes.
  2. Area Rugs: Use AREA RUG mode. Test on an inconspicuous area first.
  3. Hard Floors: Use HARD FLOOR mode. Brushroll disengages to prevent scattering.
  4. Stairs & Upholstery: Use the hose and appropriate attachment.
  5. Above-Floor: Use the extension wand with dusting brush or crevice tool.

WARNING! Do not vacuum wet surfaces, large debris, or hot ashes. Do not use on leather or silk upholstery.

Care & Maintenance

Regular maintenance ensures peak performance and longevity.

  1. Empty Dust Cup: Press release button, remove cup, and empty into trash. Do not overfill.
  2. Clean Filters: Rinse HEPA and pre-motor filters with cold water every 3 months. Air dry completely for 24 hours before reinstalling.
  3. Clear Brushroll: Turn off and unplug. Use scissors to cut away any wrapped debris from the brushroll ends.
  4. Check for Blockages: Inspect hose, wand, and nozzle if suction power decreases.
  5. Exterior Cleaning: Wipe with a dry cloth. Do not use liquids or abrasive cleaners.

CAUTION! Always unplug the vacuum before performing any maintenance. Ensure all parts are completely dry before reassembly.

Regulatory Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Copyright © SharkNinja Operating LLC. Shark, CarpetXpert, and HairPro are trademarks of SharkNinja Operating LLC. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletEnsure plug is securely in outlet; check household circuit breaker.
Loss of suctionFull dust cup, clog, or dirty filterEmpty dust cup; check hose, wand, and nozzle for blockages; clean or replace filters.
Brushroll not spinningObstruction or mode settingTurn off, unplug, and clear debris from brushroll; ensure Brushroll is set to ON and not in Hard Floor mode.
Vacuum is overheatingClogged filter or blocked airwayTurn off and unplug. Let cool for 60 minutes. Check and clear all filters, dust cup, and air paths.
Hair wrapped around brushrollNormal use on high-pile carpetsTurn off and unplug. Use the provided cleaning tool or scissors to cut and remove hair from brushroll ends.

Reset: Unplug for 60 minutes to reset thermal protector if unit overheats.

Service: 1-800-798-7398; www.sharkclean.com

Shark CarpetXpert HairPro EX301 Vacuum Cleaner Manual © - All Rights Reserved 2025