The Shark CarpetXpert HairPro EX301 is a powerful upright vacuum cleaner designed for deep carpet cleaning and efficient hair removal. It features a motorized brushroll with Anti-Hair Wrap technology, multiple surface settings, a large-capacity dust cup, HEPA filtration, LED headlights, and a variety of attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: Main vacuum body with handle, Motorized floor nozzle, Extension wand, Crevice tool, Upholstery tool, Dusting brush, Power cord.
| Feature | Description |
|---|---|
| Anti-Hair Wrap Brushroll | Prevents hair tangles for continuous cleaning performance |
| Surface Selector | Adjusts suction and brushroll for carpets, rugs, and hard floors |
| Large Capacity Dust Cup | Easy-to-empty, bagless container |
| HEPA Filtration System | Captures 99.9% of dust and allergens |
| LED Headlights | Illuminates dark areas under furniture |
| Quick-Release Wand | For easy transition to above-floor cleaning |
| POWER Button | Turns vacuum cleaner on/off |
| Surface Mode Button | Cycles through cleaning modes (Carpet, Area Rug, Hard Floor) |
| Brushroll Control | Engages/disengages the motorized brushroll |
| Cord Hook | For neat power cord storage |
Unpack and inspect all contents. Assemble on a flat, stable surface.
WARNING! Ensure the vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.
Plug the power cord into a standard 120V AC outlet.
CAUTION! Keep hair, loose clothing, and fingers away from the brushroll and openings.
Main controls located on the handle. Front of unit houses brushroll and surface selector.
Handle Controls: POWER button, Surface Mode button, Brushroll On/Off switch.
Surface Settings: CARPET (maximum suction, brushroll on), AREA RUG (reduced suction, brushroll on), HARD FLOOR (suction only, brushroll off). Brushroll Control: Turn brushroll off for delicate rugs or to vacuum hard floors without scattering debris. Suction Power: Automatically adjusts based on selected surface mode.
For above-floor cleaning: detach the wand from the floor nozzle.
Tip: Ensure attachments are clicked firmly into place to prevent air leaks.
Optimize cleaning by selecting the correct mode.
WARNING! Do not vacuum wet surfaces, large debris, or hot ashes. Do not use on leather or silk upholstery.
Regular maintenance ensures peak performance and longevity.
CAUTION! Always unplug the vacuum before performing any maintenance. Ensure all parts are completely dry before reassembly.
This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Copyright © SharkNinja Operating LLC. Shark, CarpetXpert, and HairPro are trademarks of SharkNinja Operating LLC. For support, visit www.sharkclean.com or contact 1-800-798-7398.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Vacuum won't turn on | Power cord/outlet | Ensure plug is securely in outlet; check household circuit breaker. |
| Loss of suction | Full dust cup, clog, or dirty filter | Empty dust cup; check hose, wand, and nozzle for blockages; clean or replace filters. |
| Brushroll not spinning | Obstruction or mode setting | Turn off, unplug, and clear debris from brushroll; ensure Brushroll is set to ON and not in Hard Floor mode. |
| Vacuum is overheating | Clogged filter or blocked airway | Turn off and unplug. Let cool for 60 minutes. Check and clear all filters, dust cup, and air paths. |
| Hair wrapped around brushroll | Normal use on high-pile carpets | Turn off and unplug. Use the provided cleaning tool or scissors to cut and remove hair from brushroll ends. |
Reset: Unplug for 60 minutes to reset thermal protector if unit overheats.
Service: 1-800-798-7398; www.sharkclean.com