Shark CarpetXpert HairPro EX300 Series Vacuum Cleaner Manual

The Shark CarpetXpert HairPro EX300 Series is a high-performance upright vacuum cleaner designed for deep carpet cleaning and efficient pet hair removal. It features advanced DuoClean PowerFins technology, Anti-Allergen Complete Seal with HEPA filter, LED headlights, a large-capacity dust cup, multiple cleaning modes, and a versatile hose with attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Cleaning Modes & Attachments 7. Maintenance & Care 8. Storage & Handling 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Handle with controls, DuoClean PowerFins brushroll, Hose with wand, Dust cup with HEPA filter, Cleaning attachments (crevice tool, upholstery tool, dusting brush).

FeatureDescription
DuoClean PowerFins TechnologyDual brushroll system for carpets and hard floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
HEPA FilterCaptures fine particles and allergens
LED HeadlightsIlluminates dark areas under furniture
Large Capacity Dust CupEasy-empty, no bags required
Cleaning ModesCarpet, Hard Floor, and Boost settings
POWER/SELECT ButtonTurns vacuum on/off and cycles through modes
RELEASE ButtonReleases hose and wand for above-floor cleaning
DUST CUP RELEASEEjects dust cup for emptying
BRUSHROLL ON/OFFEnables/disables brushroll for delicate rugs

Assembly & Setup

Unpack and inspect all contents. Assemble on a flat surface.

  1. Attach handle: Align handle with main body until it clicks into place.
  2. Install hose and wand: Insert wand into hose port; ensure secure connection.
  3. Attach cleaning tools: Store tools on dock or connect to wand as needed.
  4. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching.

First-Time Use

Plug in vacuum; select appropriate cleaning mode.

  1. Select surface type: Use Carpet mode for carpets; Hard Floor mode for tiles/wood.
  2. Adjust height: Vacuum auto-adjusts to carpet pile; manual override available.
  3. Begin cleaning: Push vacuum forward and back in overlapping strokes.
  4. Use attachments: Press RELEASE to detach hose; connect desired tool.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.

Specifications

Controls and Settings

Main controls located on handle. Power/SELECT Button: Turns on/off and cycles modes (Carpet → Hard Floor → Boost). Brushroll On/Off: Toggle for delicate rugs. Release Button: Detaches hose and wand.

LED Indicators: Power (green), Boost mode (blue), Brushroll off (red).

Settings: Carpet mode (default for carpets), Hard Floor mode (for hard surfaces), Boost mode (extra suction for deep cleaning). Height adjustment: Auto-adjusts; manual lever near brushroll for custom settings.

Cleaning Modes & Attachments

Modes: Carpet (standard), Hard Floor (reduced suction), Boost (maximum power). Attachments: Connect to wand end.

  1. Crevice tool: For tight spaces, corners, and edges.
  2. Upholstery tool: For sofas, chairs, and stairs.
  3. Dusting brush: For shelves, blinds, and delicate surfaces.

Tip: Turn off brushroll when cleaning delicate rugs or hard floors to prevent scattering debris.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button; empty when full or after each use.
  2. Clean filters: Rinse HEPA filter and pre-motor filter every 3 months (air dry completely).
  3. Check brushroll: Remove hair and debris wrapped around brushroll monthly.
  4. Inspect hose and attachments: Clear any blockages.

WARNING! Unplug vacuum before maintenance. Do not use damaged filters.

Storage & Handling

Store in a cool, dry place. Wrap cord around cord hooks. Secure attachments on dock.

CAUTION! Do not store with wet filters. Keep away from heat sources.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © 2025 SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck power cord connection; try different outlet; ensure ON/OFF switch is engaged.
Loss of suctionFull dust cup/blockageEmpty dust cup; check hose, wand, and brushroll for clogs; clean filters.
Brushroll not spinningDebris/brushroll offClear debris from brushroll ends; ensure Brushroll On/Off is set to ON.
Vacuum overheatsBlockage/filtersUnplug and let cool; check for blockages; clean or replace filters.
Unusual noiseForeign objectUnplug and inspect brushroll, hose, and dust cup for obstructions.

Reset: Unplug for 60 seconds; plug back in.

Service: 1-800-798-7398; www.sharkclean.com

Shark CarpetXpert HairPro EX300 Series Vacuum Cleaner Manual © - All Rights Reserved 2025