Shark CarpetXpert HairPro EX250 Series Vacuum Cleaner Manual

The Shark CarpetXpert HairPro EX250 Series is a high-performance upright vacuum cleaner designed for deep carpet cleaning and efficient pet hair removal. It features a powerful motorized brush roll, advanced anti-hair wrap technology, a HEPA filtration system, multiple cleaning modes, LED headlights, and a large-capacity dust cup. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Attachments & Accessories 7. Cleaning Modes & Techniques 8. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Handle with controls, Motorized brush roll, Dust cup with HEPA filter, Crevice tool, Upholstery tool, Pet hair tool.

Feature	Description
Anti-Hair Wrap Technology	Prevents hair and fibers from tangling on brush roll
Powerful Suction	High-performance motor for deep carpet cleaning
HEPA Filtration	Captures 99.9% of dust and allergens
LED Headlights	Illuminates dark areas under furniture
Large Capacity Dust Cup	Easy-empty, bagless design
Cleaning Modes	Carpet, Hard Floor, and Area Rug settings
Adjustable Handle	Folds for compact storage
On-Board Tools	Crevice and upholstery tools store on vacuum
Washable Filters	Easy to clean and maintain
Power Cord	25-foot retractable cord

Assembly & Setup

Unpack and inspect all components. Assemble on a flat surface.

Attach handle: Align handle with main body and push until it clicks into place.
Install dust cup: Slide dust cup into slot until it locks.
Attach hose and wand: Connect hose to front port, then attach wand to hose.
Install brush roll: Ensure brush roll is properly seated and free of obstructions.
Plug into power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Plug in vacuum; turn on power switch.

Select cleaning mode: Use dial to choose Carpet, Hard Floor, or Area Rug.
Adjust suction: Use power slider for high or low suction as needed.
Begin cleaning: Push vacuum forward and back in overlapping strokes.
Use attachments: Detach wand and attach tools for upholstery, crevices, or pet hair.

CAUTION! Keep vacuum away from water and liquids. Do not use on wet surfaces.

Specifications

Model: CarpetXpert HairPro EX250 Series.
Power: 12 Amps, 120V AC, 60Hz.
Suction Power: Adjustable high/low settings.
Filtration: HEPA filter, washable pre-motor and post-motor filters.
Dust Cup Capacity: 1.5 liters.
Cord Length: 25 feet retractable.
Cleaning Path Width: 12 inches.
Weight: 15 lbs.
Warranty: 5-year limited warranty.

Controls and Settings

Access controls via handle and main body. Power Switch: On/Off button. Mode Dial: Select Carpet, Hard Floor, Area Rug. Suction Control: Slider for high/low suction. Brush Roll On/Off: Button to engage/disengage motorized brush.

Indicator Lights: LED for power status and filter maintenance reminder.

Settings: Carpet mode (activates brush roll), Hard Floor mode (brush roll off), Area Rug mode (medium brush roll speed). Suction: High for deep cleaning, Low for delicate rugs. Handle Release: Button to fold handle for storage.

Attachments & Accessories

Included: Crevice tool, Upholstery tool, Pet hair tool, Dusting brush.

Turn off vacuum before changing attachments.
Detach wand from main body.
Click desired tool onto end of wand or hose.
Use for specific cleaning tasks (e.g., crevice tool for tight spaces).

Tip: Store attachments on vacuum body for easy access.

Cleaning Modes & Techniques

Supports various surfaces and cleaning needs.

Carpet Mode: Use for deep cleaning carpets; engage brush roll.
Hard Floor Mode: For wood, tile, laminate; brush roll off to prevent scattering debris.
Area Rug Mode: For low-pile rugs; medium brush roll speed.
Above-Floor Cleaning: Use attachments for furniture, stairs, ceilings.
Pet Hair Removal: Use pet hair tool on upholstery and carpets.
High Traffic Areas: Make multiple passes for thorough cleaning.

WARNING! Do not vacuum large objects, liquids, or hot ashes. Avoid pulling cord to disconnect.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty dust cup: Press release button and empty after each use.
Clean filters: Wash HEPA and pre-motor filters monthly with cold water; air dry 24 hours.
Clear brush roll: Remove hair and debris from brush roll weekly.
Check for blockages: Inspect hose, wand, and air paths if suction decreases.
Wipe exterior: Use dry cloth to clean vacuum body.

CAUTION! Unplug before maintenance. Do not use damaged filters.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © 2025 SharkNinja Operating LLC; trademarks of SharkNinja. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Vacuum won't turn on	Power cord/outlet	Check plug connection; try different outlet; ensure power switch is on.
Loss of suction	Full dust cup/blockage	Empty dust cup; check hose, wand, and brush roll for clogs.
Brush roll not spinning	Hair wrap/obstruction	Turn off, unplug, and clear hair from brush roll; ensure mode is set to Carpet.
Overheating	Blocked filters/airflow	Clean filters; check for obstructions; let vacuum cool for 30 minutes.
Unusual noise	Foreign object in brush roll or hose	Turn off and inspect brush roll, hose, and wand for debris.

Reset: Unplug for 10 minutes, then restart.

Service: 1-800-798-7398; www.sharkclean.com