Shark CarpetXpert EX204 Vacuum Cleaner Manual

The Shark CarpetXpert EX204 is a powerful upright vacuum cleaner designed for deep carpet cleaning and versatile floor care. It features a multi-surface brushroll, advanced swivel steering, HEPA filtration, multiple height settings, a large-capacity dust cup, and various attachments for above-floor cleaning. Below are key sections covering safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Maintenance & Cleaning 8. Storage & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Upright vacuum body, motorized brushroll, swivel steering handle, dust cup with HEPA filter, crevice tool, dusting brush, upholstery tool, and power cord.

Feature	Description
Multi-Surface Brushroll	Automatically adjusts between carpets and hard floors
Swivel Steering	Provides enhanced maneuverability around furniture
HEPA Filtration System	Captures 99.9% of dust and allergens
Height Adjustment	Multiple settings for different carpet pile heights
Large Capacity Dust Cup	Easy-empty bin with one-touch release
Above-Floor Cleaning Kit	Includes crevice tool, dusting brush, and upholstery tool
Power Switch	Turns vacuum cleaner on/off
Brushroll On/Off	Disengages brushroll for delicate floors
Cord Wrap	Integrated hooks for cord storage
Wand Release	Quick-release button for handheld cleaning

Assembly & Setup

Unpack and inspect all components. Assemble following steps.

Attach handle: Insert handle into main body until it clicks securely.
Install dust cup: Slide dust cup into place until it locks.
Insert HEPA filter: Place filter into compartment at rear of dust cup.
Attach hose and wand: Connect hose to vacuum body, attach wand to hose.
Store attachments: Place tools in designated storage caddy.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching.

First-Time Use

Before first use, perform initial setup and test.

Plug into standard 120V AC outlet.
Adjust height: Set brushroll height appropriate for floor type (low for hard floors, high for thick carpets).
Turn on: Press power switch; ensure brushroll is engaged for carpets.
Test attachments: Connect desired tool to wand for above-floor cleaning.
Empty dust cup: Check and empty dust cup before first use.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll during operation.

Specifications

Model: Shark CarpetXpert EX204.
Power: 120V, 60Hz, 12 Amps.
Filtration: HEPA filter with sealed system.
Cord Length: 25 feet.
Dust Cup Capacity: 1.5 liters.
Weight: 15 lbs.
Brushroll Width: 12 inches.
Height Settings: 5 positions (from low to high pile).
Warranty: 5-year limited warranty.
Operating Noise: ≤75 dB.

Controls and Settings

Main controls located on handle and body.

Handle: Power switch, brushroll on/off button, height adjustment dial, wand release button.

Height Settings: Adjust dial to match floor type (1 for bare floors, 2-3 for low pile, 4-5 for medium/high pile carpets). Brushroll Control: Turn off for hard floors or delicate rugs. Power: On/off toggle switch. Cord Management: Wrap cord around rear hooks when not in use.

Using Attachments

Attachments for specialized cleaning tasks.

Detach wand: Press wand release button, pull wand from vacuum.
Connect tool: Insert desired attachment into wand end.
Crevice Tool: For tight spaces, corners, and edges.
Dusting Brush: For shelves, blinds, and delicate surfaces.
Upholstery Tool: For sofas, chairs, and stairs.
Return to upright: Reinsert wand until it clicks into place.

Tip: Ensure wand is fully inserted for upright mode to maintain suction.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

Empty dust cup: Press release button, remove and empty into trash.
Clean filter: Remove HEPA filter, tap gently to remove dust; wash every 3 months (air dry completely).
Check brushroll: Remove debris (hair, strings) from brushroll monthly.
Inspect hose and wand: Clear any blockages.
Check power cord: Ensure no damage; store properly.

WARNING! Always unplug vacuum before performing maintenance.

Storage & Care

Store in a cool, dry place. Wrap cord around hooks. Empty dust cup after each use.

CAUTION! Do not store vacuum with wet filter. Keep away from heat sources and water.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © 2025 SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Loss of suction	Full dust cup/clogged filter	Empty dust cup; clean filter; check hose for blockages.
Brushroll not spinning	Debris entanglement/switch off	Turn off, unplug, remove debris from brushroll; ensure brushroll is ON.
Vacuum won't turn on	Power cord/outlet issue	Check plug connection; test outlet; inspect cord for damage.
Unusual noise	Foreign object in brushroll/hose	Turn off, unplug, inspect brushroll and hose; remove obstruction.
HEPA filter warning light	Dirty filter	Clean or replace HEPA filter as per instructions.

Reset: Unplug for 10 minutes, then restart.

Service: 1-800-798-7398; www.sharkclean.com