Shark CarpetXpert EX120 B Vacuum Cleaner Manual

The Shark CarpetXpert EX120 B is a powerful upright vacuum cleaner designed for deep carpet cleaning and versatile floor care. It features a motorized brush roll, multiple suction settings, HEPA filtration, a large-capacity dust cup, LED headlights, and various attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Motorized brush roll, Suction control dial, Dust cup with empty button, HEPA filter, LED headlights, Handle with controls, Hose and wand, Crevice tool, Upholstery tool, Dusting brush.

Feature	Description
Motorized Brush Roll	Deep cleans carpets and agitates embedded dirt
Suction Control Dial	Adjusts suction power for different floor types
Large Capacity Dust Cup	Easy-empty container; no bags required
HEPA Filtration System	Traps 99.9% of dust and allergens
LED Headlights	Illuminates dark areas under furniture
Above-Floor Cleaning Kit	Includes hose, wand, and tools for versatile cleaning
Power Button	Turns vacuum cleaner on/off
Brush Roll On/Off Switch	Enables/disables brush roll for hard floors
Height Adjustment	Multiple settings for various carpet pile heights
Wand Release Pedal	Quickly detaches wand for above-floor cleaning

Assembly & Setup

Unpack and inspect all parts. Assemble before first use.

Attach the handle: Align handle with body and push down until it clicks into place.
Install the wand: Insert wand into hose connector until secure.
Attach hose: Connect hose to vacuum body port.
Install tools: Store crevice tool, upholstery tool, and dusting brush on dock (if provided).
Plug into standard 120V AC outlet.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers away from brush roll area.

First-Time Use

Before cleaning, perform initial setup.

Check filters: Ensure HEPA filter and pre-motor filter are properly installed.
Adjust height: Set carpet height dial to match your floor type (low/medium/high pile).
Select suction: Turn suction control dial to desired setting (MIN for delicate rugs, MAX for carpets).
Power on: Press power button; LED lights will illuminate.
Test brush roll: Ensure brush roll is spinning on carpet mode.

CAUTION! Do not vacuum wet surfaces, large debris, or hot ashes.

Specifications

Model: Shark CarpetXpert EX120 B.
Power: 120V, 60Hz, 12 Amps.
Suction Power: Adjustable via dial control.
Dust Cup Capacity: 1.5 dry quarts.
Filtration: HEPA filter + foam pre-motor filter.
Cord Length: 25 feet.
Brush Roll: Motorized, anti-hair wrap technology.
Attachments: Crevice tool, upholstery tool, dusting brush.
Warranty: 5-year limited warranty.
Weight: 15 lbs.

Controls and Settings

Main controls located on handle and body.

Handle: Power button, Suction control dial, Brush roll on/off switch.

Body: Height adjustment dial, Wand release pedal, Dust cup empty button.

Settings: Suction (MIN to MAX), Height (Low/Medium/High/Extra High for carpets, Hard Floor setting), Brush Roll (On for carpets, Off for hard floors).

Using Attachments

For above-floor cleaning: detach wand and attach tools.

Turn off vacuum and unplug from outlet.
Press wand release pedal to detach wand.
Attach desired tool to end of wand: Crevice tool for tight spaces, Upholstery tool for furniture, Dusting brush for shelves.
Plug in vacuum and turn on.
After use, store tools on dock.

Tip: Use lower suction setting (MIN) when cleaning delicate fabrics.

Cleaning Modes

Supports multiple cleaning modes for different surfaces.

Carpet Mode: Brush roll ON, height adjusted to carpet pile.
Hard Floor Mode: Brush roll OFF (or ON with bare floor setting).
Area Rug Mode: Brush roll ON, suction on MIN setting.
Above-Floor Mode: Use hose and attachments with wand detached.
Spot Cleaning: Use hose with upholstery tool for small spills.

WARNING! Always turn off brush roll when cleaning hard floors to avoid scattering debris.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty dust cup: Press empty button when cup is 2/3 full.
Clean filters: Rinse HEPA filter and pre-motor filter every 3 months (air dry completely).
Clear brush roll: Remove hair and debris from brush roll monthly.
Check hose/wand for clogs: Detach and inspect if suction decreases.
Wipe exterior: Use dry cloth to clean vacuum body.

CAUTION! Unplug vacuum before maintenance. Do not use water on electrical parts.

Regulatory Information

UL Listed; complies with U.S. safety standards. Copyright © SharkNinja Operating LLC. For support, visit www.sharkclean.com or contact 1-800-798-7398. This product is covered by a 5-year limited warranty.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Vacuum won't turn on	Power cord/outlet	Check power cord connection; try different outlet; ensure power button is pressed.
Loss of suction	Full dust cup/clog	Empty dust cup; check hose, wand, and brush roll for clogs; clean filters.
Brush roll not spinning	Obstruction/switch	Turn off and unplug; clear debris from brush roll; ensure brush roll switch is ON.
Vacuum overheats	Clog/full filters	Turn off and unplug; let cool for 60 minutes; clear clogs; clean filters.
LED lights not working	Bulb/connection	Check bulb connection; replace if necessary (contact support).

Reset: Unplug for 10 minutes, then plug back in.

Service: 1-800-798-7398; www.sharkclean.com