The Shark BU3521 is a versatile upright vacuum cleaner designed for deep cleaning on carpets and hard floors. It features advanced swivel steering, a Lift-Away canister for above-floor cleaning, Anti-Allergen Complete Seal Technology with a HEPA filter, and a variety of specialized attachments. This manual covers safety instructions, assembly, operation, maintenance, troubleshooting, and warranty information to ensure optimal performance and longevity of your vacuum.
Key components: Main vacuum body with motorized brush roll, Lift-Away pod, wand, hose, and accessory kit.
| Feature | Description |
|---|---|
| Swivel Steering | Provides enhanced maneuverability around furniture and obstacles |
| Lift-Away Mode | Detachable pod for portable cleaning of stairs, upholstery, and above-floor areas |
| Anti-Allergen Complete Seal | HEPA filter and sealed system trap 99.9% of dust and allergens inside the vacuum |
| Motorized Brush Roll | Deep cleans carpets and automatically adjusts to different floor types |
| Hard Floor Setting | Deactivates brush roll for gentle, effective cleaning on hard surfaces |
| Accessory Kit | Includes crevice tool, dusting brush, upholstery tool, and pet multi-tool |
| Large Capacity Dust Cup | Easy-empty, bagless design for convenient debris disposal |
| Power Cord | 25-foot cord with cord wrap for extended reach and tidy storage |
| Wand Release Pedal | Foot-operated button for quick wand detachment |
| On-Board Storage | Caddy for storing attachments on the vacuum body |
Unpack all parts from the box and inspect for any damage.
WARNING! Ensure the vacuum is unplugged during assembly. Do not force parts together.
Before first use, ensure all filters are installed and the dust cup is empty.
CAUTION! Keep hair, loose clothing, fingers, and feet away from openings and moving parts.
Main controls are located on the handle and floor nozzle.
Handle: Power ON/OFF button. Floor Nozzle: Brush Roll ON/OFF switch (CARPET/HARD FLOOR). Body: Lift-Away release button, wand release pedal, dust cup release button.
Settings: Adjust suction power via the suction control slider on the hose handle. Use the handle grip to recline the vacuum for under-furniture cleaning. The headlights automatically turn on when the vacuum is powered.
For above-floor cleaning, detach the wand and hose or use Lift-Away mode.
Tip: For high suction on delicate surfaces, adjust the suction control slider on the hose handle.
Regular maintenance ensures peak performance.
WARNING! Always unplug the vacuum before performing any maintenance. Filters must be COMPLETELY dry before reinsertion to prevent motor damage.
Store in a cool, dry place. Wrap the power cord around the cord hooks on the rear of the vacuum.
CAUTION! Do not store the vacuum with wet filters. Do not use the vacuum to pick up liquids, burning materials, or sharp objects.
This appliance complies with FCC Part 15. Operation is subject to the condition that this device does not cause harmful interference. Copyright © SharkNinja Operating LLC. Shark and Navigator are registered trademarks. For support, replacement parts, or warranty service, visit sharkclean.com or contact 1-800-798-7398.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Vacuum won't turn on | Power source/plug | Check if outlet is working; ensure plug is fully inserted; check house circuit breaker. |
| Loss of suction | Full dust cup/clogged filters | Empty dust cup; clean or replace filters; check hose, wand, and nozzles for clogs. |
| Brush roll not spinning | Switch setting/obstruction | Ensure brush roll is set to "CARPET"; unplug and clear any debris wrapped around the brush roll. |
| Vacuum is difficult to push | Height setting/carpet pile | Adjust the height setting on the floor nozzle (if applicable) for your carpet type. |
| Loud noise or burning smell | Blockage/motor issue | Immediately turn off and unplug. Check for and remove blockages. If smell persists, contact customer service. |
| Dust escaping from vacuum | Filter not installed/seal broken | Ensure all filters are correctly installed and the dust cup is locked securely. |
Reset: Unplug the vacuum for 60 seconds, then plug back in.
Service: 1-800-798-7398; sharkclean.com