Shark BU3500SM Series Vacuum Cleaner Manual

The Shark BU3500SM Series is a versatile upright vacuum cleaner featuring powerful suction, a Lift-Away canister system, HEPA filtration, multiple cleaning modes, and specialized attachments for floors, carpets, and above-floor surfaces. It includes a motorized brush roll, LED headlights, and an easy-empty dust cup. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away canister, Handle with controls, Motorized floor nozzle, HEPA filter, Dust cup, Crevice tool, Upholstery tool, Pet multi-tool.

FeatureDescription
Lift-Away canisterDetachable for portable cleaning above floors
Motorized brush rollDeep cleans carpets and agitates debris
HEPA filtrationCaptures 99.9% of dust and allergens
LED headlightsIlluminates hidden debris under furniture
Easy-empty dust cupOne-touch release for hygienic disposal
Multiple cleaning modesHard floor, carpet, and above-floor settings
POWER buttonTurns vacuum on/off
Brush roll on/offSwitches brush roll for hard floors
Suction controlAdjusts power for different surfaces
Handle releaseDetaches canister from floor nozzle

Assembly & Setup

Unpack and inspect contents. Assemble on a flat surface.

  1. Attach handle: Insert handle into main body until it clicks securely.
  2. Install floor nozzle: Connect wand to floor nozzle; ensure it locks.
  3. Attach hose: Connect hose to canister port; secure with twist lock.
  4. Insert filter: Place HEPA filter into filter compartment; close cover.
  5. Plug into AC power outlet.

WARNING! Ensure all parts are securely connected before use. Keep fingers away from moving parts.

First-Time Use

Plug in vacuum; follow initial setup steps.

  1. Select cleaning mode: Use mode selector for hard floor or carpet.
  2. Adjust suction: Set suction control based on surface (low for rugs, high for carpets).
  3. Test attachments: Connect crevice tool or upholstery tool for above-floor cleaning.
  4. Empty dust cup: Press release button to remove and empty after first use.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Ensure area is clear of obstacles.

Specifications

Controls and Settings

Controls located on handle and main body. Handle: POWER button, suction control dial, brush roll on/off switch. Main body: Mode selector (hard floor/carpet), handle release button, dust cup release.

Settings: Suction control (MIN to MAX), brush roll on/off (for hard floors), cleaning mode (hard floor, carpet, above-floor).

Maintenance indicators: Filter check light (if equipped).

Using Attachments

Attach tools to hose or wand for specialized cleaning.

  1. Turn off vacuum before changing attachments.
  2. Select tool: Crevice tool for tight spaces; upholstery tool for furniture; pet tool for hair.
  3. Connect: Insert tool into hose end until it clicks.
  4. Adjust suction: Use lower setting for delicate surfaces.

Tip: Store attachments on provided caddy or wall mount for easy access.

Cleaning Modes

Three primary modes: Hard floor, carpet, and Lift-Away (above-floor).

  1. Hard floor mode: Brush roll off to prevent scattering debris.
  2. Carpet mode: Brush roll on for deep cleaning; adjust suction as needed.
  3. Lift-Away mode: Detach canister for stairs, furniture, or ceilings.
  4. To switch modes: Press handle release button; lift canister away from floor nozzle.

WARNING! Do not use hard floor mode on carpets; may reduce cleaning efficiency.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: After each use; press release button to remove.
  2. Clean filter: Rinse HEPA filter monthly; air dry completely before reinserting.
  3. Check brush roll: Remove tangled hair or debris; ensure free rotation.
  4. Inspect hose: Clear clogs with long object; avoid sharp bends.
  5. Store properly: Wrap cord around hooks; store in dry area.

CAUTION! Unplug before maintenance. Do not use damaged parts.

Regulatory Information

FCC Part 15: Class B device; complies with interference limits. Copyright © SharkNinja Operating LLC. For support, visit www.sharkclean.com or contact 1-800-798-7398. Warranty details included in package.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup/clogEmpty dust cup; check hose and nozzle for blockages.
Brush roll not spinningTangled debris/beltTurn off; remove debris from brush roll; check belt if accessible.
Vacuum shuts offOverheating/filterUnplug; let cool 30 minutes; clean filter; ensure vents clear.
Unusual noiseForeign object in nozzleTurn off; inspect brush roll and hose; remove object.
Canister not detachingRelease button stuckPress firmly; ensure vacuum is off; check for obstructions.

Reset: Unplug for 10 minutes; plug back in if electronic issue.

Service: 1-800-798-7398; www.sharkclean.com

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