Shark AZ950UK Vacuum Cleaner Manual

The Shark AZ950UK is a versatile upright and handheld cordless vacuum cleaner featuring DuoClean PowerFins technology, Anti-Hair Wrap brushroll, LED headlights, a removable pod for handheld use, multiple cleaning modes, HEPA filtration, and a rechargeable lithium-ion battery. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Cleaning Modes & Attachments 7. Maintenance & Cleaning 8. Battery & Charging 9. Storage & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, DuoClean PowerFins floorhead, removable handheld pod, charging dock, crevice tool, dusting brush, upholstery tool, and HEPA filter.

FeatureDescription
DuoClean PowerFinsDual brushroll system for carpets and hard floors
Anti-Hair Wrap TechnologyPrevents hair tangling on brushroll
LED HeadlightsIlluminates dark areas under furniture
Removable PodConverts to handheld vacuum for above-floor cleaning
HEPA FiltrationCaptures 99.9% of dust and allergens
Multi-Surface SettingsAdjustable suction for different floor types
Battery IndicatorLED display shows remaining battery life
Charging DockWall-mountable station for convenient storage and charging
Washable FiltersEasy to clean and maintain
Large Dust Cup0.8L capacity with one-touch emptying

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

  1. Attach floorhead: Align floorhead with vacuum body until it clicks into place.
  2. Install handheld pod: Ensure pod is securely attached to main body for upright mode.
  3. Mount charging dock: Use screws provided to mount dock on wall near power outlet.
  4. Charge battery: Place vacuum on dock; charge fully before first use (approx. 4 hours).

WARNING! Ensure vacuum is switched off and unplugged during assembly. Keep small parts away from children.

First-Time Use

Ensure battery is fully charged. Power on vacuum using power button.

  1. Select cleaning mode: Use mode button to choose between Eco, Normal, and Boost settings.
  2. Adjust floorhead: For carpets, ensure brushroll is engaged; for hard floors, switch to hard floor mode.
  3. Begin cleaning: Push vacuum forward and back in slow, overlapping strokes.
  4. Empty dust cup: Press release button to remove and empty cup when full.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and loose clothing away from moving parts.

Specifications

Controls and Settings

Main controls located on handle and body. Power Button: Turns vacuum on/off. Mode Button: Cycles through Eco, Normal, Boost. Brushroll Switch: Engages/disengages brushroll for hard floors. Dust Cup Release: Button to remove dust cup. Battery Indicator: LED shows charge level (green=high, amber=medium, red=low).

Settings: Eco mode for extended runtime, Normal for everyday cleaning, Boost for maximum suction on tough messes. Hard floor mode lifts brushroll to prevent scattering debris.

Cleaning Modes & Attachments

Upright Mode: For floors and large areas. Handheld Mode: Detach pod for stairs, furniture, and cars.

  1. Attach tools: Connect desired tool to handheld pod nozzle.
  2. Crevice tool: For tight spaces, corners, and between cushions.
  3. Dusting brush: For delicate surfaces, shelves, and electronics.
  4. Upholstery tool: For sofas, mattresses, and curtains.

Tip: Use Boost mode for embedded dirt on carpets; switch to hard floor mode for tiles and wood.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

  1. Empty dust cup: After each use; press release button and empty into bin.
  2. Clean filters: Remove and wash HEPA filter and pre-motor filter monthly with cold water; air dry completely for 24 hours before reinserting.
  3. Check brushroll: Regularly remove hair and debris wrapped around brushroll; press release tabs to access.
  4. Inspect floorhead: Clear any blockages in air path.

WARNING! Do not use vacuum without filters installed. Ensure all parts are completely dry before reassembly.

Battery & Charging

Use only provided charging dock. Battery Indicator: Shows remaining charge via LED lights. Charging: Place vacuum on dock; LED will pulse during charging, solid when fully charged. Storage: Store vacuum on dock to maintain battery charge. Battery Life: Replace battery if runtime decreases significantly (contact Shark for replacement).

CAUTION! Do not expose battery to extreme temperatures or fire. Use only Shark-approved charger.

Storage & Care

Store vacuum on wall-mounted dock in a dry place. Keep away from heat sources and direct sunlight.

CAUTION! Do not store with battery fully depleted; charge at least every 3 months if not in use.

Regulatory Information

CE marked; complies with EU directives. Waste Electrical and Electronic Equipment (WEEE): Do not dispose with household waste; recycle appropriately. Copyright © SharkNinja Operating LLC. For support, visit www.sharkclean.co.uk or contact 0800 862 0453 (UK).

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onBattery depleted/faultyCharge fully on dock; ensure dock is powered.
Reduced suctionFull dust cup/blockageEmpty dust cup; check hose and floorhead for clogs.
Brushroll not spinningHair/debris wrapClean brushroll; ensure it's engaged for carpet mode.
Battery not chargingDirty contacts/dock issueClean charging contacts on vacuum and dock; check power outlet.
OverheatingBlocked filter/continuous useClean filters; allow vacuum to cool for 30 minutes.

Reset: Turn off, remove battery for 30 seconds, reinsert and charge.

Service: 0800 862 0453; www.sharkclean.co.uk

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