Shark APEX ZS364Q Vacuum Cleaner Manual

The Shark APEX ZS364Q is a powerful upright vacuum cleaner with DuoClean floor nozzle, Anti-Allergen Complete Seal technology, LED headlights, and a detachable pod for portable cleaning. It features multiple cleaning modes, a large dust cup capacity, and various attachments for versatile cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: DuoClean floor nozzle, Anti-Allergen Complete Seal, LED headlights, detachable pod, dust cup, power switch, brush roll control, and various attachments.

Feature	Description
DuoClean floor nozzle	Combines bristle brush and soft roller for all floor types
Anti-Allergen Complete Seal	Traps 99.9% of dust and allergens inside the vacuum
LED headlights	Illuminates dark areas for better visibility
Detachable pod	Converts to a portable vacuum for above-floor cleaning
Dust cup	Large capacity, easy-empty design
Power switch	Turns vacuum on/off
Brush roll control	Enables/disables brush roll for different surfaces
Attachments	Includes crevice tool, pet multi-tool, dusting brush
Power cord	Long cord with cord wrap for storage
Wand release	Quick-release button for adjusting wand length

Assembly & Setup

Unpack and inspect contents. Assemble according to instructions.

Attach wand: Insert wand into vacuum body until it clicks.
Attach floor nozzle: Connect floor nozzle to wand until secure.
Install attachments: Store attachments on holder or in pod.
Plug into power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid injury.

First-Time Use

Plug in vacuum; turn on power switch.

Select cleaning mode: Use brush roll control for carpets or hard floors.
Adjust suction: Use settings for maximum or eco suction.
Use attachments: Detach pod for above-floor cleaning.
Empty dust cup: Press release button to remove and empty.

CAUTION! Keep hair, loose clothing, and fingers away from brush roll.

Specifications

Model: Shark APEX ZS364Q.
Suction Power: High-performance motor with adjustable suction.
Dust Cup Capacity: 0.9 quarts.
Cord Length: 25 feet.
Filtration: Anti-Allergen Complete Seal with HEPA filter.
Nozzle: DuoClean with LED headlights.
Attachments: Crevice tool, pet multi-tool, dusting brush.
Power Source: 120V AC, 60Hz.
Weight: 14.5 lbs.

Controls and Settings

Access controls via buttons on vacuum body. Power Switch: Turns vacuum on/off. Brush Roll Control: Enables/disables brush roll. Suction Control: Adjusts suction power.

Pod Controls: Release button for detaching pod, attachment holder.

Cleaning Modes: Carpet mode (brush roll on), hard floor mode (brush roll off), eco suction (reduced power), max suction (full power). Maintenance: Empty dust cup, clean filters, check brush roll for obstructions.

Using Attachments

Attachments include crevice tool, pet multi-tool, dusting brush.

Detach pod: Press release button to remove pod from vacuum.
Select attachment: Choose appropriate tool for cleaning task.
Connect attachment: Insert into pod hose until secure.
Clean: Use attachment for upholstery, stairs, corners, etc.

Tip: Store attachments on pod or holder for easy access.

Cleaning Modes

Supports multiple cleaning modes for different surfaces.

Carpet mode: Brush roll on for deep cleaning carpets.
Hard floor mode: Brush roll off for delicate surfaces.
Eco suction: Reduced power for longer runtime.
Max suction: Full power for heavy dirt.
Above-floor cleaning: Use detachable pod with attachments.

WARNING! Do not use on wet surfaces. Avoid vacuuming large objects.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty dust cup: Press release button, empty into trash.
Clean filters: Remove and rinse filters monthly; air dry completely.
Check brush roll: Remove debris from brush roll regularly.
Inspect attachments: Clean attachments as needed.

CAUTION! Unplug vacuum before maintenance. Do not use damaged parts.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © 2025 SharkNinja Operating LLC; trademarks of SharkNinja. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Vacuum not turning on	Power cord/outlet	Check power cord connection; try different outlet.
Loss of suction	Full dust cup/clog	Empty dust cup; check for clogs in hose or nozzle.
Brush roll not spinning	Debris/obstruction	Turn off vacuum; remove debris from brush roll.
Overheating	Blocked filters	Clean filters; allow vacuum to cool before use.
Attachments not working	Improper connection	Ensure attachments are securely connected to pod.

Reset: Unplug vacuum for 30 minutes if overheating occurs.

Service: 1-800-798-7398; www.sharkclean.com