Shark APEX ZS361C Vacuum Cleaner Manual

The Shark APEX ZS361C is a powerful, versatile upright vacuum cleaner featuring DuoClean® technology with a brush roll and soft roller for floor-to-floor cleaning, Anti-Allergen Complete Seal Technology with a HEPA filter, LED headlights, Lift-Away® functionality for portable cleaning, and a variety of specialized attachments. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean® floorhead, Lift-Away® pod, wand, hose, and accessory storage caddy.

Feature	Description
DuoClean® Technology	Combines a bristle brush roll and soft roller for debris on all floor types
Anti-Allergen Complete Seal	HEPA filter traps 99.9% of dust and allergens inside the vacuum
Lift-Away® Mode	Detachable pod for portable, above-floor cleaning
LED Headlights	Illuminates dust and debris under furniture
Power/Fins Control	Adjusts suction power and brush roll speed
Accessory Storage Caddy	Holds all attachments on the vacuum
Motorized Pet Tool	Removes embedded pet hair from upholstery and stairs
Crevice Tool	For tight spaces and corners
Dusting Brush	For delicate surfaces and dusting
Upholstery Tool	For cleaning furniture and curtains

Assembly & Setup

Unpack all parts from the box. Ensure all components are present.

Attach the wand: Insert the wand into the socket on the vacuum body until it clicks.
Attach the hose: Connect the hose end to the port on the front of the vacuum.
Attach the floorhead: Align the floorhead with the wand and push until it clicks into place.
Install attachments: Store the crevice tool, dusting brush, upholstery tool, and motorized pet tool in the caddy.
Plug into a standard 120V AC outlet.

WARNING! Ensure the vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Before first use, ensure all filters are installed correctly.

Check filters: Ensure the HEPA filter and foam filter are properly seated in the dust cup.
Select mode: For floor cleaning, ensure the floorhead is attached. For above-floor cleaning, press the Lift-Away release button.
Adjust settings: Use the Power/Fins switch to select the appropriate suction level for your floor type.
Begin vacuuming: Press the power foot pedal to turn on the vacuum.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair, loose clothing, and fingers away from brush rolls.

Specifications

Model: Shark APEX ZS361C.
Technology: DuoClean® with Anti-Allergen Complete Seal.
Filtration: HEPA filter & foam filter.
Cleaning Modes: Upright mode and Lift-Away® mode.
Cord Length: 30 feet.
Dust Cup Capacity: 1.3 quarts (dry).
Attachments Included: Motorized Pet Tool, Crevice Tool, Dusting Brush, Upholstery Tool.
Power Source: 120V AC, 60Hz.
Warranty: 5-year limited warranty.

Controls and Settings

Main controls are located on the vacuum body and handle.

On-Body Controls: Power foot pedal, Power/Fins switch (for suction/brush roll), Lift-Away release button, Dust cup release button.

Handle Controls: Power button (for Lift-Away mode), Hose accessory release button.

Settings: Power/Fins switch offers multiple settings: MAX for deep cleaning carpets, MED for general cleaning, and MIN for delicate rugs and hard floors.

Using Attachments

For above-floor cleaning, detach the Lift-Away pod or use the hose directly.

Detach the pod: Press the Lift-Away release button and lift the pod from the vacuum base.
Select an attachment: Press the release button on the handle to remove the current tool and insert the desired attachment (e.g., Motorized Pet Tool).
Turn on: Press the power button on the handle. For the Motorized Pet Tool, ensure it is connected to the pod.
Clean: Guide the tool over the surface. The motorized brush will activate automatically.

Tip: Use the crevice tool for edges and corners, the dusting brush for shelves and blinds, and the upholstery tool for furniture.

Cleaning Modes

The vacuum operates in two primary modes.

Upright Mode: For whole-floor cleaning. The floorhead is attached. Use the foot pedal to power on/off and adjust settings with the Power/Fins switch.
Lift-Away Mode: For portable cleaning of stairs, furniture, and above-floor areas. Detach the pod. Use the handle power button and hose with attachments.
Handheld Mode: For quick clean-ups. Remove the pod from the Lift-Away mode and use without the wand for spot cleaning.

WARNING! Always turn off and unplug the vacuum before changing modes or attachments.

Maintenance & Care

Regular maintenance ensures optimal performance and longevity.

Empty Dust Cup: Press the release button and empty the cup after each use or when full. Do not overfill.
Clean Filters: Rinse the HEPA filter and foam filter with cold water every month. Let them air dry for at least 24 hours before reinstalling.
Check for Blockages: Regularly inspect the hose, wand, floorhead, and attachments for clogs.
Clean Brush Rolls: Use scissors to carefully cut away hair and fibers wrapped around the brush rolls. Ensure the vacuum is unplugged.
Inspect Belts: Check the drive belt in the floorhead for wear or damage periodically.

CAUTION! Never use the vacuum without all filters installed and completely dry. Do not immerse any part of the vacuum in water.

Regulatory Information

This appliance complies with FCC Part 15 Subpart B for Class B digital devices. It may not cause harmful interference and must accept any interference received. Copyright © SharkNinja Operating LLC. Shark, DuoClean, Lift-Away, and Anti-Allergen Complete Seal are trademarks of SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Vacuum won't turn on	Not plugged in / Outlet issue	Ensure plug is secure in outlet; try a different outlet.
Loss of suction	Full dust cup / Clog / Dirty filters	Empty dust cup; check for blockages in hose, wand, and floorhead; clean or replace filters.
Brush roll not spinning	Obstruction / Worn belt	Turn off and unplug. Remove debris from brush roll ends; inspect and replace drive belt if necessary.
Vacuum is overheating	Blockage / Full dust cup	Turn off and unplug. Let cool for 60 minutes. Check for and clear any blockages; empty dust cup.
Unusual noise	Foreign object in brush roll or hose	Turn off and unplug. Inspect brush roll, floorhead, hose, and wand for obstructions.
Motorized tool not working	Not connected properly / Debris	Ensure tool is clicked fully into the hose or pod; check for and clear any blockages in the tool.

Reset: If the vacuum overheats and shuts off, unplug it, let it cool for one hour, clear any blockages, and then plug it back in.

Service: For warranty service or parts, contact 1-800-798-7398 or visit sharkclean.com.