Shark APEX ZS360C Vacuum Cleaner Manual

The Shark APEX ZS360C is a powerful upright vacuum cleaner featuring DuoClean technology, Zero-M self-cleaning brushroll, LED headlights, Anti-Allergen Complete Seal, and a large-capacity dust cup. It is designed for deep cleaning on both carpets and hard floors. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean floor head, Handle with controls, Wand, Dust cup, and various attachments.

FeatureDescription
DuoClean TechnologyCombines bristle brush and soft roller for carpets and hard floors
Zero-M Self-Cleaning BrushrollAutomatically removes hair wrap during use
LED HeadlightsIlluminates debris under furniture and in dark areas
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
Large Capacity Dust CupEasy-to-empty, bagless dust cup
Power SwitchTurns vacuum on/off
Mode SelectorSwitches between floor types (Carpet/Hard Floor)
Wand Release ButtonDetaches wand for above-floor cleaning
Handle ControlsIncludes power and brushroll controls
AttachmentsComes with crevice tool, dusting brush, and upholstery tool

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

  1. Attach the handle: Insert handle into the main body until it clicks into place.
  2. Attach the wand: Insert wand into the handle socket and secure.
  3. Attach the floor head: Connect the DuoClean floor head to the wand until it locks.
  4. Plug into a standard 120V AC outlet.

WARNING! Ensure all parts are securely connected before use. Keep fingers away from moving parts.

First-Time Use

Before first cleaning, perform a quick test run.

  1. Power on: Press the power button on the handle.
  2. Select mode: Use the mode selector to match your floor type (Carpet or Hard Floor).
  3. Test suction: Ensure strong suction and brushroll rotation.
  4. Check attachments: Ensure all accessories are properly stored on the unit.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and loose clothing away from brushroll.

Specifications

Controls and Settings

Main controls located on the handle. Floor head features mode selector.

Handle: Power button, Brushroll on/off button.

Floor Head: Mode selector (Carpet/Hard Floor), LED headlights (auto-on).

Operation: Power on, select floor mode, begin cleaning. Use brushroll control to turn brushroll on/off for delicate rugs. Wand release allows quick transition to above-floor cleaning.

Using Attachments

For above-floor cleaning: detach wand and connect desired tool.

  1. Turn off vacuum and detach wand by pressing release button.
  2. Select attachment: Crevice tool for tight spaces, dusting brush for surfaces, upholstery tool for furniture.
  3. Connect attachment to end of wand.
  4. Turn vacuum back on to use.

Tip: Store attachments on the vacuum body for easy access.

Cleaning Modes

Designed for different floor types and cleaning needs.

  1. Carpet Mode: Engages bristle brush for deep carpet cleaning.
  2. Hard Floor Mode: Engages soft roller to pick up large debris and fine dust.
  3. Above-Floor Mode: Use with attachments for furniture, stairs, and ceilings.
  4. Brushroll On/Off: Turn off brushroll for delicate area rugs or hard floors.

WARNING! Always turn off vacuum before changing modes or attachments.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button and empty when full.
  2. Clean filters: Rinse HEPA and pre-motor filters monthly (air dry completely).
  3. Check brushroll: Remove debris and hair from brushroll regularly.
  4. Inspect hose and wand: Clear any blockages.

CAUTION! Unplug vacuum before performing any maintenance. Do not use damaged parts.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck power connection; ensure outlet is working; check circuit breaker.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, wand, and inlet for blockages; clean filters.
Brushroll not spinningDebris/hair wrapTurn off and unplug; remove debris from brushroll; ensure brushroll is engaged.
Vacuum overheatingClogged filters/full dust cupAllow to cool; clean filters; empty dust cup; check for blockages.
LED lights not workingConnection/defectEnsure floor head is properly connected; contact support if defective.

Reset: Unplug for 60 minutes to reset thermal protector.

Service: 1-800-798-7398; sharkclean.com

Shark APEX ZS360C Vacuum Cleaner Manual © - All Rights Reserved 2025