Shark APEX ZS360 Vacuum Cleaner Manual

The Shark APEX ZS360 is a versatile upright vacuum cleaner featuring DuoClean technology, Zero-M self-cleaning brushroll, LED headlights, Anti-Allergen Complete Seal, and a large-capacity dust cup. It includes multiple attachments for above-floor cleaning, a powered lift-away mode, and various settings for different floor types. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Maintenance & Cleaning 8. Storage & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean floor nozzle, Zero-M self-cleaning brushroll, LED headlights, dust cup with Anti-Allergen Complete Seal, handle with controls, hose, wand, and accessory attachments.

FeatureDescription
DuoClean TechnologyCombines bristle brush and soft roller for carpets and hard floors
Zero-M Self-Cleaning BrushrollRemoves hair wrap automatically during use
LED HeadlightsIlluminates dark areas under furniture
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
Powered Lift-Away ModeDetachable canister for portable above-floor cleaning
Large Capacity Dust CupEasy-empty, no-touch dust cup design
Multi-Surface SettingsAdjustable settings for carpets and hard floors
Accessory StorageOnboard storage for crevice tool and upholstery tool
Wand Release PedalFoot pedal to detach wand for above-floor cleaning
Power SwitchTurns vacuum on/off

Assembly & Setup

Unpack and inspect all contents. Assemble according to instructions.

  1. Attach handle: Insert handle into main body until it clicks into place.
  2. Connect hose: Attach hose to the rear of the vacuum body.
  3. Install wand: Insert wand into hose grip until secure.
  4. Attach floor nozzle: Connect floor nozzle to the bottom of the vacuum until it clicks.
  5. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Plug in vacuum; select appropriate settings for your floor type.

  1. Select floor setting: Use brushroll switch for carpets (ON) or hard floors (OFF).
  2. Adjust suction power: Use power dial for high or low suction as needed.
  3. Begin vacuuming: Push vacuum forward and back in slow, overlapping strokes.
  4. Empty dust cup: Press release button and empty when full or after each use.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.

Specifications

Controls and Settings

Access controls via handle and main body. Handle: Power switch, suction control dial. Main Body: Brushroll on/off switch, wand release pedal, dust cup release button.

Settings: Brushroll ON for carpets, OFF for hard floors. Suction control: Adjust for high pile carpets or delicate rugs. LED lights: Automatically turn on when vacuum is powered.

Lift-Away Mode: Press release button on back to detach canister for portable cleaning. Accessory Use: Attach tools to wand or hose for above-floor cleaning.

Using Attachments

Attachments for above-floor cleaning: Crevice tool, upholstery tool, pet multi-tool, dusting brush.

  1. Detach wand: Press wand release pedal and pull wand out.
  2. Attach tool: Insert desired tool into end of wand or hose.
  3. Select suction: Use suction control dial as needed.
  4. Clean: Use tool on upholstery, stairs, corners, or other surfaces.
  5. Return to storage: Store tools on onboard clips when not in use.

Tip: For pet hair, use the pet multi-tool with brushroll activated.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button, remove and empty after each use.
  2. Clean filters: Rinse foam and felt filters monthly; air dry completely before reinserting.
  3. Check brushroll: Remove debris or hair from brushroll regularly.
  4. Inspect hose and wand: Clear any blockages if suction is reduced.
  5. Replace HEPA filter: Every 12 months or as needed.

WARNING! Unplug vacuum before performing any maintenance. Do not use wet filters.

Storage & Care

Store in a cool, dry place. Wrap cord around cord hooks. Use onboard storage for attachments.

CAUTION! Do not store vacuum with wet filters. Keep away from heat sources and water.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck power cord connection; try different outlet; ensure power switch is ON.
Loss of suctionFull dust cup/blockageEmpty dust cup; check hose, wand, and nozzle for blockages; clean filters.
Brushroll not spinningDebris/hair wrapTurn off and unplug; remove debris from brushroll; ensure brushroll switch is ON.
Vacuum overheatingBlockage/filtersTurn off and unplug; clear any blockages; check and clean filters; allow to cool.
Unusual noiseForeign objectTurn off and unplug; inspect hose, wand, and nozzle for foreign objects.

Reset: Unplug for 60 minutes if vacuum overheats.

Service: 1-800-798-7398; sharkclean.com

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