Shark APEX R-ZS362 Vacuum Cleaner Manual

The Shark APEX R-ZS362 is a powerful, versatile upright vacuum cleaner featuring DuoClean technology, Anti-Allergen Complete Seal, LED headlights, a large-capacity dust cup, and multiple cleaning modes for carpets and hard floors. It includes various attachments for above-floor cleaning and is designed for whole-home deep cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: DuoClean brushroll, Anti-Allergen Complete Seal system, LED headlights, large dust cup, handle controls, wand, and accessory storage.

FeatureDescription
DuoClean TechnologyCombines bristle brush and soft roller for carpets and hard floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates hidden debris under furniture
Large Dust CupEasy-to-empty, high-capacity container
Power SwitchTurns vacuum on/off
Mode SelectorSwitches between carpet and hard floor settings
Wand ReleaseDetaches wand for above-floor cleaning
Handle ControlsConvenient buttons for power and brushroll on/off
Accessory StorageIntegrated storage for crevice tool and dusting brush
Adjustable HandleErgonomic design for comfortable use

Assembly & Setup

Unpack and inspect all parts. Assemble before first use.

  1. Attach handle: Insert handle into vacuum body until it clicks into place.
  2. Install wand: Insert wand into handle socket and secure.
  3. Attach hose: Connect hose to wand and vacuum body ports.
  4. Install accessories: Store crevice tool and dusting brush in provided holders.
  5. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching.

First-Time Use

Plug in vacuum; follow these steps for initial operation.

  1. Select floor type: Use mode selector to choose CARPET or HARD FLOOR.
  2. Power on: Press power switch on handle.
  3. Adjust suction: Use handle controls to set desired suction level.
  4. Begin cleaning: Push vacuum forward and back in overlapping strokes.
  5. Empty dust cup: Press release button to remove and empty when full.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll. Do not vacuum wet surfaces.

Specifications

Controls and Settings

Access controls via handle and vacuum body. Handle: POWER, BRUSHROLL ON/OFF, SUCTION CONTROL. Body: MODE SELECTOR (Carpet/Hard Floor), DUST CUP RELEASE.

Settings: Carpet Mode (activates brushroll), Hard Floor Mode (deactivates brushroll for gentle cleaning), Suction Control (adjusts power), Brushroll On/Off (for rug protection).

Maintenance: Filter reset indicator, dust cup full indicator.

Using Attachments

For above-floor cleaning: detach wand and attach tools.

  1. Turn off vacuum and unplug.
  2. Press wand release to detach.
  3. Attach desired tool: crevice tool for tight spaces, dusting brush for surfaces, pet multi-tool for upholstery.
  4. Plug in and power on to use.
  5. Return tools to storage after use.

Tip: Ensure attachments are securely clicked into place before use.

Cleaning Modes

Supports multiple cleaning modes for different surfaces.

  1. Carpet Mode: Activates brushroll for deep carpet cleaning.
  2. Hard Floor Mode: Deactivates brushroll; uses suction only.
  3. Above-Floor Mode: Use wand and attachments for furniture, stairs, ceilings.
  4. Spot Cleaning: Use concentrated suction for small areas.
  5. Edge Cleaning: Use vacuum sides to clean along baseboards.

WARNING! Do not use hard floor mode on carpets; may reduce cleaning efficiency.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: After each use or when full.
  2. Clean filters: Rinse HEPA filter monthly; air dry completely.
  3. Check brushroll: Remove hair and debris regularly.
  4. Inspect hose and wand: Clear clogs if suction reduces.
  5. Store properly: Wind cord; store in dry area.

CAUTION! Unplug before maintenance. Do not use damaged parts.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All rights reserved. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck plug; try different outlet; ensure power switch is on.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, wand, and brushroll for clogs.
Brushroll not spinningHair/debris wrapTurn off, unplug, and remove debris from brushroll.
OverheatingClog/filterAllow to cool; check for clogs; clean or replace filter.
Unusual noiseForeign objectTurn off, unplug, and inspect for blockages in hose or brushroll.

Reset: Unplug for 60 minutes if overheating occurs.

Service: 1-800-798-7398; sharkclean.com

Shark APEX R-ZS362 Vacuum Cleaner Manual © - All Rights Reserved 2025