Shark APEX QS360Q Vacuum Cleaner Manual

The Shark APEX QS360Q is a versatile upright vacuum cleaner featuring DuoClean technology, Anti-Allergen Complete Seal, LED headlights, a large-capacity dust cup, and a powered lift-away pod for above-floor cleaning. It includes multiple attachments for comprehensive cleaning on various surfaces. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean brushroll, Powered Lift-Away pod, Dust Cup, Handle with controls, Hose, and various attachments.

FeatureDescription
DuoClean TechnologyCombines a soft brushroll for hard floors and a bristle brushroll for carpets
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates hidden debris under furniture
Powered Lift-Away PodDetaches for portable above-floor cleaning with motorized brush
Large Capacity Dust CupEasy-empty, no-touch dust cup with large capacity
Multi-Surface AttachmentsIncludes crevice tool, pet multi-tool, dusting brush, and upholstery tool
Power SwitchTurns vacuum on/off
Brushroll ControlEngages/disengages brushroll for different surfaces
Suction ControlAdjusts suction power for delicate rugs
Handle ReleaseReleases handle for lift-away mode

Assembly & Setup

Unpack and inspect all components. Assemble on a flat surface.

  1. Attach handle: Insert handle into main body until it clicks securely.
  2. Connect hose: Attach hose to the designated port on the vacuum body.
  3. Install attachments: Store attachments on the docking station or clip to hose.
  4. Plug into AC power outlet.

WARNING! Ensure all parts are securely connected before use. Keep fingers away from moving parts.

First-Time Use

Before first use, ensure assembly is complete and area is clear of obstacles.

  1. Select surface setting: Use brushroll control for carpets (ON) or hard floors (OFF).
  2. Adjust suction: Use suction control for delicate rugs (lower setting).
  3. Begin cleaning: Press power switch and push vacuum forward on floor.
  4. Use lift-away mode: Press handle release to detach pod for above-floor cleaning.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and loose clothing away from brushroll.

Specifications

Controls and Settings

Main controls located on handle. Power Switch: Turns vacuum on/off. Brushroll Control: Toggles brushroll on for carpets, off for hard floors. Suction Control: Adjusts suction power (High/Low). Handle Release: Press to detach pod for lift-away mode.

Indicator Lights: LED lights on brushroll head indicate power status and brushroll engagement.

Settings: Use appropriate setting for surface type. For delicate rugs, use low suction and disengage brushroll. For deep cleaning carpets, use high suction with brushroll engaged.

Using Attachments

Attachments connect to hose end for above-floor cleaning.

  1. Detach hose from dock.
  2. Select attachment: Crevice tool for tight spaces; pet multi-tool for pet hair; dusting brush for shelves; upholstery tool for furniture.
  3. Connect to hose end until it clicks.
  4. Use with lift-away pod for powered cleaning or with hose only for suction cleaning.

Tip: For pet hair on furniture, use the pet multi-tool with brushroll engaged.

Cleaning Modes

Supports multiple cleaning modes for different needs.

  1. Upright Mode: For floor cleaning with handle attached.
  2. Lift-Away Mode: Detach pod for portable cleaning of stairs, furniture, and above-floor areas.
  3. Handheld Mode: Use hose with attachments for quick spot cleaning.
  4. Brushroll Settings: ON for carpets, OFF for hard floors and delicate rugs.
  5. Suction Settings: High for deep cleaning, Low for delicate surfaces.

WARNING! Always turn off vacuum before changing modes or attachments.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button and empty when full.
  2. Clean filters: Wash foam and felt filters monthly; replace HEPA filter every year.
  3. Clear brushroll: Remove hair and debris from brushroll regularly.
  4. Check for blockages: Inspect hose, wand, and attachments if suction decreases.
  5. Store properly: Wind cord around hooks, store attachments in dock.

CAUTION! Unplug vacuum before performing any maintenance. Do not use water on electrical parts.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All rights reserved. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord not plugged inEnsure power cord is securely plugged into outlet.
Loss of suctionFull dust cup or clogEmpty dust cup; check hose, wand, and attachments for blockages.
Brushroll not spinningBrushroll control off or clogEngage brushroll control; clear debris from brushroll.
Vacuum overheatingBlockage or full filtersTurn off and unplug; clear blockages; clean or replace filters.
Unusual noiseForeign object in brushroll or motorTurn off and unplug; inspect brushroll and intake for objects.

Reset: Turn off and unplug for 60 minutes if overheating occurs.

Service: 1-800-798-7398; sharkclean.com

Shark APEX QS360Q Vacuum Cleaner Manual © - All Rights Reserved 2025